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“Nice hotel Good location”

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Best Western Hotel Atrium
Ranked #22 of 56 Hotels in Arles
Belfast, United Kingdom
Level 4 Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Nice hotel Good location”
Reviewed August 26, 2012

Stayed two nights. The hotel was in a good location close to the centre. There is a terrace area which was useful for meeting up and sharing a glass of wine. Although we didn't use the swimming pool it was popular , particularly during the heatwave.
The room was satisfactory but needed updating. There was a slight smell from the bathroom sink, not that bad , but annoying.
The reception staff ,Sven and Stephen , were very helpful friendly and professional.
Enjoyable stay!!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DD10_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laparicio, Sales Department at Best Western Hotel Atrium, responded to this review, October 2, 2012
Dear Guest,

Dear Guest,
I thank you for having chosen the Best Western Atrium for your stay in Arles.
I am glad you enjoy the central location of the hotel. Thanks for your comments about our reception team, be sure that they will be informed about it.
Our hotel offers a great experience with the swimming pool and the roof top space.
I am pleased to inform you that our rooms are renovated with comtenporary style.
I hope to welcome you back soon.
I stay at your disposal for any future reservation.
Best regards
Sales Department
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592 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
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germany
Level 4 Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed August 22, 2012

Since we stayed only 24 hours in Arles during this year’s heatwave – we found the roof top hotel pool to be a real plus. It's small but refereshing and the view from the terrace is great as well. For what concerns the hotel: like all Best Western hotels – it was clean, modern and quiet (we slept very well). The hotel is just a 5 minute walk from the lovely centre and the super friendly staff will give you great advise of where to go and what to eat.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mcardi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laparicio, Sales Department, at Best Western Hotel Atrium, responded to this review, October 2, 2012
Dear Guest,

Great to hear that you enjoyed your stay at the Best Western Atrium.
I will be delighted to welcome you back to enjoy again our beautiful roof top space.
I stay at your disposal
Very best regards
Sales Department
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liphook, United Kingdom
Level 6 Contributor
326 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed August 17, 2012

Stayed here for two nights at start of our holiday in Provence.
Nice, clean hotel with good size family room that easily accommodated 4 of us.
Slight hiccup over the parking - make sure when booking to request a space if one needed. Unfortunately due to a mix up we didn't have one reserved but were able to park at their sister hotel a 10 minute walk away for free.
Plenty to eat for breakfast in a very pleasant room.
Hotel is ideally located for sites of Arles - Saturday morning market a must!

Stayed August 2012, traveled with family
Helpful?
1 Thank familytravel4x4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laparicio, Sales Department at Best Western Hotel Atrium, responded to this review, October 2, 2012
Dear Guest,

Thanks for sharring your comments about your experience with us.
We are pleased to read that we still find a solution for our guest, in your case for the parking.
I hope you still remember the good smell of the market and his food taste.
Awaiting the pleasure to welcome you sson, we stay at yoru disposal.
Best Regards,
Sales Deprtament
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Vancouver, Canada
Level 5 Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed July 22, 2012

Reception staff were friendly and helpful.

Location is good - major attractions are all within walking distance and the weekly market is just across the street.

Room that we got was quite small for a family of 3 and tired-looking - and worst of all is the horrible sewage smell from bathroom. My son investigated a bit and it seems to be coming from the bathroom sink.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelcatVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Kingdom
Level 4 Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed June 28, 2012

We booked this hotel in advance as a last hotel of a short holiday tour in Southern France. The staff on our extremely early arrival not only allowed us to park our car early (pre-booked at 14 Euros) so we could look around town, but also allowed us to use our room too! Very good service!

The car park is directly underneath the hotel, with a private secure garage door and lift which goes directly up to any desired floor. However, the car park was very smelly. The room was nice and cool, with A/C already blowing as we opened the door. Also, out of our mini-tour of Southern France, this was the only hotel to provide in room tea/coffee facilities - so simple and such a welcome to English travellers.

We only stayed one night, but there were a few bugs in the room (bed bugs??) which were even running around by the sink. Not ideal really, and an issue the Best Western chain need to address. The 'in-bath' shower was also not optimum, the water was not quite warm or powerful enough for me.

We chose to eat in the restaurant, and the meal was very nice - even though we mistakenly ordered cold soup! The staff were very pleasant even though they were also assisting the large group in the dining hall. The morning check out was pleasant and a small issue (our own fault) with the restaurant bill was attended to efficiently.

Ultimately, the location and lovely roof-top swimming pool surpass any small faults with this hotel. A stones throw from the towns attractions but quiet enough for a good nights sleep, and only 40 min (ish) drive back to Avignon for the flight home.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ukAmericanTourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laparicio, Directeur général at Best Western Hotel Atrium, responded to this review, July 30, 2012
Dear guest,
Thank you for your comments, more than positive, about our establishment. I am happy that you have had a good experience with us.
Regarding the bugs in the room, they are really small beasts that go back by the sink, but these are not bugs of bed.
We conduct regular checks to this, like all our partners.
With pleasure to welcome you back, next time.
Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 1, 2012 via mobile

The hotel is very close to all the historic sighseeings of Arles. Staff was very attentive. Rooms are very clean. Good option if travelling with kids (like us). Good quality / price ratio.

Stayed April 2012, traveled with family
Helpful?
2 Thank Francesc_C_BCN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laparicio, Sales Department at Best Western Hotel Atrium, responded to this review, October 2, 2012
Dear Guest,

Great to hear that you enjoyed your stay in our property with our family..
We will be delighted to welcome you back ! We stay at your disposal should you need any future reservation.
Very best regards
Sales Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Preston, United Kingdom
Level 3 Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 27, 2012

A very comfortable hotel centrally placed and suitable for all tourists. Only distraction was at breakfast the staff were untrained and very noisy in removing the plates and attenting to to next sitting.
Rooms good and parking excellent.

Room Tip: good room and good parking in Arles!!!!
See more room tips
  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rob1498927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laparicio, Directeur général at Best Western Hotel Atrium, responded to this review, June 4, 2012
Dear guest,
Thanks for your nice comment regarding your last stay in our hotel.
We informed the dining room manager for the inconvenience caused by the waitresses when on the breakfast service.
Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Hotel Atrium

Property: Best Western Hotel Atrium
Address: 1 Rue Emile Fassin | Les Lices, 13200, Arles, France (Formerly BEST WESTERN Atrium Arles)
Location: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Arles
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 56 Hotels in Arles
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Hotel Atrium 3*
Number of rooms: 90
Official Description (provided by the hotel):
The Best Western Hotel Atrium *** is located in Arles city centre. The hotel was built in 1987 around a traditional 19th century Arles residence. The hotel has now been fully renovated to provide a comfortable, modern, attractive and high-tech environment. The communal areas and rooms all offer free unlimited WiFi access for both hotel and restaurant guests. The hotel's 90 rooms are spread over four floors, offering accommodation for 1 to 4 guests each. The hotel's restaurant is situated beneath the vast glass roof, and is bathed in Provencal sunlight, offering traditional southern French dishes prepared by our very own chef. The Piano Lounge Bar is a great place to unwind, with a flat-screen TV, a free snooker table and a range of books. If you're looking for total relaxation, then head to the pool with its own patio and unspoilt view of Arles. The hotel also has five meeting rooms, each able to accommodate 5 to 180 people, with their own private car park. ... more   less 
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Also Known As:
Best Western Atrium Arles Hotel Arles
Hotel Atrium
Best Western Arles
Arles Best Western

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