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“Belle découverte !”
Review of Hotel Arles Plaza

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Hotel Arles Plaza
Ranked #12 of 56 Hotels in Arles
Paris
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Belle découverte !”
Reviewed March 8, 2011

We stayed 4 nights in this hotel and we spend a nice time. The new decoration is trendy and cosy. This hotel is quite, clean and many facilities are available (free parking place) The staff from the reception was so helpfull, they suggested us some activities around Arles. The breakfast was fresh and tasty !

  • Stayed September 2010, traveled as a couple
    • Value
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Helpful?
1 Thank Vianney L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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368 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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東京
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 1, 2010

While we went out to take a dinner, some Somebody came in, they broke suitcase's lock and stole things inside of suitcases.
I can say They have never thought WHAT IS SECURITY and SERVICE!!

P.S. Their name had changed >> "Arles Plaza".

  • Stayed October 2010
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Helpful?
1 Thank xiaoyou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laparicio, Manager at Hotel Arles Plaza, responded to this review, March 11, 2011
Dear Sir,

Now, all the lock of the rooms were changed by lock card magnetic in order to eliminate the risk of intrusion.

The hotel Arles Plaza made many investments to improve the quality of services.

The manager
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Travelers are raving about these Arles hotels

London, United Kingdom
Level 3 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 21, 2010

The hotel is under new ownership since July 2010 and has been rebranded as the Hotel Arles Plaza. Renovations are underway, but nothing big enough to disturb our two-night stay., We were upgraded to one of the premium rooms as depicted on the website; the view (inward looking) was non-existant, but listen, you don't coime to Arles to stay in a hotel room. The carpet in the public areas reeks of nicotine (presumably it will be changed sometime) and the pool area was simple, if busy at times with boisterous Italian families. Don't bother with breakfast at 10 euros when you can do better five minutes away at any of the cafes on the Avenue Georges Clemenceau. Nice touch: insect repellent tissue in the bathroom (mosquitos are a fact of life in Arles in the summer months). All in all, it's what you'd expect from a three-star establishment in France.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank rompar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 29, 2010

This choice of a hotel reflected a last minute booking out of a travel agency in Paris. The town was fairly booked out. When I arrived, the lobby was in high contrast to the worn exterior...bright and new and modern. However the room was the most depressing scene I had experienced in my 10 days of travel in France. It reminded me of an outdated Motel 6, with the primary color
scheme being brown. Stained carpets, minimal lighting, faded brown worn bedspread and none of the accessories one grows accustomed to in even a less expensive hotel. (4 packets of generic shampoo) Dingy grey towels, dingy poorly lit bathroom. It did not feel clean, it was not a place I wanted to relax in.

I decided to leave the "Do Not Disturb" sign on my room since my stay was short and I was feeling less safe about the place in general. (not typical for me) When I returned the maid service had serviced the room anyway, and I noticed that quite a few things had been moved around. I returned to Paris the next day, and noticed my designer coat had been taken from my suitcase. Yes, I thoroughly checked the room on departure.

Another concern re. this place is their security. I startled awake first night of my stay, turned on the light, and heard heavy footsteps running away in the outside courtyard.



Called to question this, and got the 'call later 'response. Now as I read the other reviews I can see it is wise to always do a bit of research before I book.

Positive things about this place would be a decent breakfast, and its about a 10-15 minute walk to the edge of town. Some of the receptionists were very helpful (young man in particular) as I speak only a little French..

If you choose this location, I would suggest that you be OK with losing anything you leave in the room.
Definitely not for a romantic getaway

  • Stayed June 2010, traveled solo
    • Value
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    • Service
Helpful?
Thank Juneaux_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laparicio, Manager at Hotel Arles Plaza, responded to this review, March 11, 2011
Dear Mister,

The Hotel Arles Plaza made many works during the last winter to improve the room quality :
- the corridor were renoved
- the room were renoved too : work in painting, flooring changed, new LCD TV, new curtains and duvets instead of blankets, Wifi available and free.
- new bedding
- the room's door changed and equiped of card magnetic lock for high security

Ongoing projects :
- Fitness room in free access for the guest of hotel
- Children's area with games

As you can see, the new management was aware of the conditions of the hotel, and improves week by week the quality of the Arles Plaza Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Central, New Zealand
Level 4 Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 27, 2010

We stayed at this hotel based on having stayed at New Hotel Midi in MOntpellier which was very good.
Entrance lobby and pool area very nice but although the room was clean / tidy and well appointed it had 1 small window which faced an ugly internal " courtyard "
This was a superior room - we requested another room but all those available had the same problem.
A good 10 minutes walk to the main area of city.
Staff friendly and helpful

  • Stayed May 2010, traveled as a couple
    • Value
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Helpful?
Thank ponsonbypete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 27, 2010

We were on a 5-day bicycle tour around Provence. As mentioned elsewhere, it isn't the most central of hotels, but the service was perfectly adequate and it's 10-15 minutes walk into the town centre. Our standard double room cost 75 Euros. The room itself was pleasant enough, clean and with a comfortable bed. However, the air conditioning in our particular room didn't seem to work and the room was noticeably warmer than the corridor outside. In addition, the bath tub in the bathroom was poorly designed. When you had a shower, water pooled in pockets around the edge of the bath tub and eventually overflowed onto the bathroom floor and out into the carpet in the room. The damp carpet combined with the warm room made the room a bit humid. Thankfully, the temperature outside was reasonably cool, so it was bearable. The water stains on the carpet suggest this is not a new problem, but the hotel management either haven't noticed or can't be bothered to fix it. The bottom line is that we had expected a bit more for our money.

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
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Helpful?
Thank mlho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 13, 2010

I found a good price for a room here at hotels.com, and noticed it was cheaper than the posted rates. The hotel has a modern fun decor in the lobby, and I wish I stayed in the summer to enjoy the pool!! My room was large, bathroom was clean, and though mini bar prices were actually reasonable. I noticed some other reviews refer to outdated decor, which I noted, but at the same time it seems that it goes with roman style at the same time, which of course is going to look outdated. It seems as though maybe eventually the rooms will be more updated. I was sooo happy to have a nice comfy room with a clean bathroom after the last hotel I had stayed in this hotel pleased me for sure. Internet access, pool, free parking... nice. Note: it is by the highway, you can hear the cars, it is not in the center of town. Check in staff and check out staff was warm & friendly. La Paillote, and L'Andaluz were great dinner spots :-)

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stella3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Arles Plaza

Property: Hotel Arles Plaza
Address: 45 avenue Sadi Carnot, 13200, Arles, France
Location: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Arles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 56 Hotels in Arles
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Arles Plaza 3*
Number of rooms: 67
Official Description (provided by the hotel):
Comfortable Low-rise Commercial Hotel located near the Camargue, convenient to the Rhone River & the Palais des Congres. ... more   less 
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Also Known As:
New Hotel Arles

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