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“High on Character, but low on service”

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La Bastide du Roy Rene
Reviewed June 15, 2007

Stayed for 10 days this month. One of the larger rooms-- loft with double bed plus two fold out beds downstairs. Breakfast is meager. A selection of not so freshed baked goods, strong coffee. They want to know at the front desk the night before if you will partake. NOT worth it after you get to the nearby Casino and pick up some groceries. Kitchenette fairly well equipped. No housekeeping. You have to beg them for a trash bag after you take out your own trash. One young guy at the front desk is customer focused, but the others are quite rude. No AC as you might expect, but with the loft upstairs it is VERY hot and stuffy. After begging they gave us a noisy old table top fan. We bought a second at the Monoprix as you really needed two to cool off the place. Fold out beds on first floor very uncomfortable with very thin mattresses, you can feel every bar through them.

If the mattresses were decent and if the staff were more responsive this would be a cool place as it was originally built in the 1500's and at one time housed patients, or those quarantined during the plague. Plus, most units have extended living space with outdoor, very pleasant, garden terrace type patios.

It is next to new Sports Complex which houses a restaurant on an outdoor terrace which is not bad when you don't feel like cooking or going into Aix. Very convenient to highway if you are visiting other areas in the region. A 10 minute drive in traffic to the old town. There is a bus nearby, but we did not figure that out til the end of our stay. You really need a car, as this is on the outskirts of town.

  • Stayed: June 2007, traveled on business
    • Value
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank Kathyk2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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45 - 51 of 193 reviews

Reviewed July 16, 2006

Stayed there for one night in July, booked a duplex room for 3 people. The doublebed on the mezzanine was comfortable, but there is no airconditioning and as the bed is higher up than the window, all hot air is concentrated on top and cannot escape. Tropical temperature of roughly 35°C made it virtually impossible to sleep on the top floor. No ventilator was provided to compensate for the missing air-conditioning.
The bedsofa on the ground floor was comfortable, but the room service had forgotten to clean underneath it, so we found many hairs and dust which must have been there for a long time.
Walking into town center is impossible, you need to take the bus no. 6 (cost 1.10 euro per person) or drive into town center (10 minute drive). Bus stop is located 50 meters away from hotel, but attention, bus service back to the hotel stops at 10pm, so you will have to get a taxi to take you back to the Bastide.
Probably would not go back to this hotel, definititely not in summer.

  • Stayed: July 2006
    • Value
    • Rooms
    • Cleanliness
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2  Thank Stout21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Brisbane, Australia
Reviewed June 28, 2005

I think for the pice I was expecting something a little more modern. It was clean and the views from the windows nice, but it felt a little run down. The kitchen was small and pokey and the toilet was right next to it. It was too far from town to walk and had to rely on the bus which ran semi-regularly. The staff were friendly as much as they could be with the language differences. Simple, basic facilities.

9  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Montreal, Canada
Reviewed September 27, 2004

Almost wound up at the Ibis after a hot and long day of driving. Accidently found this place as we missed the drive for the Ibis. The Bastide is a restaured country home of former French King Rene (14 century). They have turned it into a hotel with studio and mezzanine appts. The grounds are large and peaceful, staff wonderful. We stayed 3 nights in a fully equiped studio which meant we could get food from the market or nearby Casino supermarket and cook dinners. It's a great home base to visit around..Avignon, Cassis, Arles, Marseilles, Les Baux. The Bus # 6 is 50 meters away so, don't need to drive into Aix and takes only a few minutes to go. We paid 68 euros (low season) or 75 (high). For more info: ------------ Would stay a week there to visit Provence!

22  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed April 6, 2004

This is a nice hotel with a bit of an old French atmosphere. Bathroom and kitchen are all modern and well equipped. Quiet countryside views.
Secure parking. Pleasant, accomodating staff. Sparse continental breakfast is a little pricy at 10 euros. Not convenient to very many restaurants.

12  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2003

The Bastide du Roi Rene has a variety of types of accommodation. We stayed in a small, 1-room apartment with bathroom, kitchen area and living/dining area. There was a small patio in front with chairs and a table. The apartment was practical, with all ammenities like pots and pans, dishes, dish towels, dustpan and broom etc. Extra services are available - some with a fee, including laundry, and baby items like high chairs/cribs etc. The hotel is about a 20-minute walk from the centre of Aix and is located next to a sports complex (which hotel guests may access). It's also directly accesible by local transit. There are small gardens around the hotel, including fountains and treed walks. The atmosphere is very serene! The building itself is interesting in that it has had several functions and additions over the last 4 centuries. There is information provided at the front desk and in the room about the history of the hotel. Staff were friendly and helpful and knowledgeable concerning various events/activites in Aix. Tourist information (pamphlets) were also available in the lobby area. This is a wonderful place to stay with children - don't expect waterslides and video games! It's safe and comfortable - did I mention peaceful? Stay a while!

26  Thank D1740HSjane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2017 via mobile
Google Translation

Stayed: August 2017, traveled with friends
Thank Tarina2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Bastide du Roy Rene

Address: 31 avenue des Infirmeries, 13100, Aix-en-Provence, France (Formerly Bastide du Roy Rene)
Location: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Aix-en-Provence
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #7 of 23 Specialty Lodging in Aix-en-Provence
Price Range: $72 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Bastide du Roy Rene 3*
Number of rooms: 65
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Also Known As:
Adagio Access Aix La Bastide Du Roy Rene Hotel Aix-En-Provence
Bastide Du Roy Rene Hotel

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