This is my experience having dinner at maharaja. We were a table of 8. We order food and we are all served except for one of our guests. I call the waiter to ask him when the food is coming, i barely get an answer from him. He replies saying that the food will be coming and she'll have to wait. Wait meant that some of us finished our food when our guest was still waiting and starving.
Second part is that one glass fell from our table and broke. A waiter was taking an order right at the table next to us and the glass fell beside him, he turns arounds, see the glass on the floor, then completely ignores it and walks away. I told myself he was going to come back, but no, the glass stayed on the floor during all our time at the table. The table beside us was astonished when they saw me looking around in amazement at the broken glass. They then said, the waiters here dont care, customer service is horrrible.
Funny part is that when the waiter came to ask what we were having for dessert, one of the members of our family, a 4 yr old girl, accidently pushed a glass on the table and the glass fell (on the table), but did not break. The waiter almost flipped out and said: hey, watch out, you already broke a glass, you're not going to break everything here!
I have NEVER heard a waiter talk to customers like this. Lucky for him this was a family dinner.
And to finish my experience, when we paid the bill, the change that came back was miscalculated, with 1 euro less, i dont care about a euro but i assume that they at least give back the right change . When i told the waiter about their mistake, he gave me the look as if i took the coin and lied to him, and walked away to do his math again.
Last but not least, when we stood up, we heard one of the waiters telling the table (2 customers) right beside us in french: you ordered a menu for one and your friend is eating with you, he cant be eating with you. He should have ordered his own food!
This restaurant deserves a medal for such behavior.
Food is very very average. I've eaten in many indian restaurants around the world and this definitely comes at the bottom of my list. You feel you're here to get ripped off, on top of being insulted.
I will never step foot in your so called restaurant again, you guys have a major problem and should train your staff a bit more of how to interact with customers. Dont forget that it's with customer's money that you guys make a living.
Arrogance at its best, with cheap decor, and below average food.
Update before i posted this:
Our friends, without our knowledge, went to eat there last night, and the first thing they said is that they were SHOCKED by the unfriendliness of the waiters there.
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