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“Amazing building”

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Mercure Poitiers Centre Hotel
Ranked #2 of 36 Hotels in Poitiers
Certificate of Excellence
Hertfordshire, United Kingdom
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Amazing building”
Reviewed June 8, 2013

An amazing building, with chunks of columns in each room, columns in the breakfast room, cute rooms, a little hard to find but we did arrive at night,
Manageress was lovely, as were the staff. My only slight complaint were the pillows, full of air that wouldn't seem to go down....a small price to pay .

  • Stayed June 2013, traveled with friends
    • Value
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Review collected in partnership with Accorhotels.com

Helpful?
Thank spbgjbr2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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469 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Sydney, Australia
Level 6 Contributor
99 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed June 8, 2013

Chose hotel for an idle April weekend on 5 week road trip as it was ranked highly and now agree with previous reviewers. Needed car GPS to navigate the one-way streets. Staff were helpful in English re dining options when the restaurant on-site was closed. Public areas had architectural features creating great ambience. Stayed in smaller 'modern' room with sloping ceiling and beams (I'm not tall but even I hit my head!), clean but basically furnished. Shower over good-size bath, but v. small wash basin with no plug - used duct tape(!) and also used tape to hold curtains together to block out the dawn light. Slept in, splurged on €15pp Sunday breakfast/brunch which was ample, including made-to-order omelettes, in delightful setting. Pleasant stop-over.

  • Stayed April 2013, traveled as a couple
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Helpful?
1 Thank RoslynJS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bury St Edmunds
Level 6 Contributor
188 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed June 4, 2013

Don't let the bland exterior fool you, this Mercure on a quiet street close to the centre of Poitiers is lovely inside. Converted from an old church, the interior is modern and ancient at the same time. Our room on the ground floor at the back was perfectly nice, clean and modern and quiet. We didn't eat in the restaurant but the room itself was stunning - all vaulted ceilings and pillars. Breakfast upstairs on the second floor was the standard continental of breads, preserves, cold meat, cheese and cereal but pricey at 15€/head - I don't know how hotels the world over justify their ridiculous breakfast prices. At least in a British one they might actually cook you something! There's no parking here but you can get a validated ticket for an underground car park just around the corner. Park outside the hotel to unload first, then get your parking ticket. Poitiers itself is a nice place to stopover, however (like much of France) depending on the day of the week and the time of day, the shops and restaurants will be firmly 'fermee'!

  • Stayed May 2013, traveled as a couple
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Helpful?
Thank JED457
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wetherby, United Kingdom
Level 5 Contributor
74 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed June 2, 2013

We had a privilege room no. 418. Was fairly smart & reasonable size with several small windows high up looking over rooftops etc & some charming original pillars etc but I was not overwhelmed in view of rather extortionate price we paid. Was lovely & quiet though. Shower room was basically a wet room but well designed. Think this room is wheelchair friendly in design despite being on 4th floor judging from number of handrails in bathroom & small ramp leading up to it from bedroom.
I found the layout of the room slightly odd - I'd prefer a bigger bed in a room this size but it was very comfortable and I'd also prefer that the bed didn't face the bedroom door albeit at the end of a small hallway - but there were constraints due to the original church features.
The restaurant is very well designed and quite an impressive space but we chose to walk up into the old town a few minutes away & found a good indian restaurant - the new Raja.
The staff were very efficient and friendly. Would stay again and in that room but would hope to get a better price.

Room Tip: I'm fairly certain the best rooms are in the old part of the building where we stayed but you wi...
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sibellius2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 5 Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed May 27, 2013

I wasn't sure what to expect having read the reviews and knowing it was a converted church but what they have done is great! The ambience of the old church, i was on the top floor with lots of exposed beams, and the modernity of the fitout made for a very comfortable stay.
The staff were very helpful also.
One tip, if your room is facing the street then you get the morning sun so make sure your curtains are closed properly.

  • Stayed May 2013, traveled solo
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Helpful?
Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 23, 2013

There were five of us staying at the Mercure Poitiers Centre for one night only. We had booked a suite, a privilege room both in the old church and one room in the new part.
The suite number 411 we had was very disappointing given the price and not at all what we had been told we were getting when we booked. We were meant to be getting 422. It looked very much like the 414 my sister had for one hundred euros less.
When I complained about it I was told that we had 15 square meters more but really this could not be seen and there was no real area for you to relax for instance watching TV because the sofa was facing the open shower room opposite the loo and the TV was upstairs where the bed was.
Also note that the plumbing got very noisy at night around 3.30 am.
If you want a suite, don't ask for that one. Ask for room 422.
My sister really liked her room but I can't say as much about the other people in our party who were staying in the new building. They felt the rooms looked unfinished because of the way the ceilings had not been decorated and they nearly broke their neck in the shower when they slipped.
The restaurant area is really interesting and we all enjoyed the harp mini concerto in the evening. Breakfast was excellent. On the whole, the staff were all very friendly with perhaps the exception of the manager. I did like the way she tried to explain to me I was wrong to think I did not have value for money with the suite as had spent the night in. She was off hand and very dismissive. Not the way to handle a customer. She might think about going on a refresher course on customer care.

  • Stayed May 2013, traveled with friends
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Helpful?
Thank Patricia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Stockholms Län, Sweden
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 21, 2013

Interesting mix of modern interior and old church while the church seems splitted up in floors and rooms, leaving original pillars and stone structure here and there. Don't miss Les Archives restaurant next door which is same style with excellent food.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Signature_15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Poitiers Centre Hotel

Property: Mercure Poitiers Centre Hotel
Address: 14 rue Edouard Grimaux, 86000, Poitiers, France
Location: France > Nouvelle-Aquitaine > Vienne > Poitiers
Amenities:
Hotel Style:
Ranked #2 of 36 Hotels in Poitiers
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Poitiers Centre Hotel 4*
Number of rooms: 50
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