we stayed here for 5 nights, first time in La Rochelle. The location is great if you arrive by train, only 5 mins walking all on the flat, and pretty good by car, easy to find off the main road. There is a garage which is reasonably priced and very secure, with a lift through to all floors of the hotel. The hotel looks as if it's only just opened, but in fact has been going for 7 years. The styling isn't to my taste, very modern, minimalist, but the place is absolutely spotless, a real credit to the housekeeping staff. Reception staff speak perfect English, and the Manager of the hotel is American by birth, so no problems asking for anything. The reception staff could not be more helpful, a credit to the hotel owners for sure. The reception area has 3 computers for free use, although the internet connection is slow and needs resolving, but wifi also available. There is a bar serving all day hot and cold drinks. We had asked for a balcony, but didn't get that, so the first room was disappointing with a view over the offices behind the hotel. But the staff moved us on the second day to a room with a small balcony, but unfortunately the beds were for children, so we moved before that night to an upgraded room with a 'terrasse', at a reasonable extra cost and this was well worth it. All moves taken by the staff with great humour and no trouble at all, very impressive and great customer service. The view was overlooking the town, the balcony very large with chairs and table, and a bigger room, bathroom and a small dressing room. None of the rooms have fridges, but the staff were happy to store any drinks we wanted in their fridge in the bar. Bit of a downside when you want a coffee/tea and have to get milk from reception each time. Again, the room was spotless. Breakfast is great value, cereals, fruit, juice, breads, cold meat and cheese, scrambled eggs, bacon, sometimes sausages sometimes baked beans, even champagne, all help yourself and available until 1030, a relaxed time for holiday makers! The hotel is about 10 mins walk, (again on the flat but with interminable cobbles for people like me with walking difficulties), to the main part of town, with lots of cafes, restaurants, interesting stalls, shops and places to wander around. The fort is great, as is the aquarium, and come out of the town to a little beach and gardens.
I would recommend this place to all, including my mum.
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- Also Known As:
- Best Western Hotel Masqhotel
- Best Western La Rochelle
- La Rochelle Best Western