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“Good food, great decor, slow service”

L'Auberge Saint Pierre
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L'Auberge Saint Pierre
Ranked #21 of 24 Hotels in Saumur
Vannes, France
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good food, great decor, slow service”
Reviewed March 18, 2014

Very nice and charming setting, with medieval decor. Chose the restaurant without any prior knowledge while passing through Saumur. With two kids, we hoped for a somewhat quick service, but that was not to be. After being seated in the almost full dining room, we neither saw any waiters nor get menus. Most of the guests had not been served. It took about 15 minutes before people at another table got up and left, and then all of a sudden the waiter seemed to "wake up" and realize he had work to do. After that, service was friendly and professional, but everything took a while because of the backlog... What saved us was that the waiter managed to get the food for the kids out quickly, and that the restaurant keeps a box of toys and childrens books that occupied them. We had classic fare like Coq au vin and local wine, it was all quite good. After the meal, we took a 5-minute stroll up the hill to the Saumur castle to look at the view, so the location is great.

  • Stayed March 2014, traveled with family
    • Value
    • Service
Helpful?
Thank okleven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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32 reviews from our community

Traveler rating
    2
    12
    7
    5
    6
See reviews for
6
15
Solo
0
Business
0
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Sao Paulo, SP
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 17, 2012

Excellent service. The hotel and very charming and comfortable. Impeccable Service. The owner, Regis, and his family (father and wife) personally attend. Very friendly and helpful. Breakfast at excellent and location wonderful.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PatriciaTrielli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lelystad, The Netherlands
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 3, 2010

With high expectations we went to this restaurant in order to leave it after two hours with a very disappointing dinner experience. Poor service, poor food. Never go back.

Stayed July 2010, traveled as a couple
Helpful?
5 Thank Hans M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Saumur hotels

Cardiff, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 10, 2010

This was a huge dissaointment. The food was tasteless and cold and the service was appallingly slow. We saw many a patron give up and leave sadly as we had ordered already from the set menu we felt trapped. 2 hours and 2 fed up kids later we finally left what felt Like a sentence.

  • Stayed July 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank PHOER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about L'Auberge Saint Pierre

Property: L'Auberge Saint Pierre
Address: 6 Place Saint Pierre, 49400, Saumur, France
Location: France > Pays de la Loire > Maine et Loire > Saumur
Hotel Style:
Ranked #21 of 24 Hotels in Saumur
Number of rooms: 271

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