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Reviewed May 12, 2018 via mobile

Absolutely horrible hotel owner! The hotel owner has listed onsite car parking being available on one of the booking search engines without making any statements about a car parking fee, and then demands a car parking fee when checking in. It was initially a small issue but then turned completely bizarre when I attempted to point this out to her stating that she at least needs to correctly update the facilities available section on the booking engine to reflect this so that customers are not given false or misleading information. The owner then became totally unreasonable and stated she absolutely would not and that it was the customers fault that the car park charge is not listed on the booking engine!!! She subsequently cancelled my booking and refused to let me check in! Extremely bizarre and one of the most weird experiences I have had. I would never trust this owner and certainly never stay here. The owner appears to be attempting to deceive customers in order to get bookings and has no interest in providing any customer service.

Date of stay: May 2018
Trip type: Traveled solo
Thank 895brettk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2017

It is next to train station and Detours velo bike store. It is 15 min. Walk to center of town. Very helpful and friendly host. Breakfast is good for European standards. Rooms are small but nice, view of Castle.

Room tip: Ask for castle view.
Date of stay: September 2017
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Rob F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2017 via mobile

Stayed last night at this hotel. Located near the train station and approximately 10 mins walk from Ancient Quarter. Immaculately clean, very quiet and very comfortable. Lady at reception extremely helpful. Parking is €5 per day but plenty of free parking on street. Reception closed between 11-3pm so no access during then but tabac next door for coffee if you arrive between those times. Very nice hotel

Date of stay: September 2017
Trip type: Traveled as a couple
1  Thank Karen7929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2017

We stayed just overnight whilst cycling the Loire a velo trail. A great welcome, comfortable room, and a short stroll to the town. A really nice, traditional small hotel and a lovely host. Cannot recommend enough.

Date of stay: June 2017
Trip type: Traveled with family
1  Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2017

The hotel is lovely and clean, just a couple of hundred metres away from the river Loire, and in a good location to walk into the town, that is about 10 minutes walk away. Muriel, the owner makes you feel very welcome right from the point of arrival. The breakfast is well worth the money, there is a good selection of breads, cereals, fresh fruit, jams etc. Although the hotel is next to the station, apart from a couple of freight trains during the evening, we didn't experience any disturbance.

Date of stay: May 2017
1  Thank F F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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