A big thank you to everyone at the Cristal Hotel for all your help and a lovely stay. I can't believe we are talking about the same hotel as the previous reviewer. We had booked for just one night at the hotel before intending to travel further south. Sadly our car broke down on our first day en route to Saumur. We managed to get to the Cristal, but again the next day had problems and had to have the car taken in for repairs. Our French is very limited but both of the receptionists, Alexandra and Catherine, were absolutely wonderful and helped with explaining our problems and fielding telephone calls for us. We then spent the next four nights in Saumur waiting to retrieve the car. The two different rooms we had during our time at the Cristal stay were spacious, spotlessly clean with wonderfully comfortable big beds and a great view of the Loire. The food was good and the service excellent. Sebastian and his his staff were extremely attentive and polite throughout our stay and even arranged another hotel for us on the one night they were already fully booked. The only slight down side would be that if you are a light sleeper the early morning sounds from outside might be disturbing. However, we would definitely stay at the Cristal again and would have no hesitation in recommending it.
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- Also Known As:
- Cristal Logis De France Hotel