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“Amazing Staff!”

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Mercure Nantes Centre Gare
Ranked #18 of 108 Hotels in Nantes
St. Brelade, United Kingdom
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Amazing Staff!”
Reviewed April 7, 2013

I have stayed here quite a few times, but as Mercure has changed the style of the rooms, the last few visits have been with the "new" Mercure. The rooms are fine; small, bit dark for my tastes, but if you get an online deal on the room it is worth it. The location is excellent, but is the front desk staff that make it. I was there 2 Fridays in a row; they CANNOT do enough for you, whether it's changing a bulb or spraying air freshener. Quality young ladies, all of them!

Room Tip: Try for a view of the water...really nice
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  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank DMA25TheSouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie B, Directeur général at Mercure Nantes Centre Gare, responded to this review, April 10, 2013
Dear Guest,
Many thanks for your message!
We are happy to known that the "New" Atmosphere and the staff enjoyed you!
See you next time when you'll return to Nantes.
Sincerely,
Marie Mathilde BAZIL - Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (9)
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English first
Eindhoven, The Netherlands
Level Contributor
131 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed August 31, 2012

Stayed one night and had a premium room so had a good experience. Free wifi that worked most of the time and it was 50m from the station. The shuttle to the airport stops right outside and there is aa taxi rank 100m away. breakfast buffet was also good.

Room Tip: get a premium room if you can
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  • Stayed August 2012, traveled on business
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    • Location
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Helpful?
Thank ChrisTubbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 29, 2012

We stayed one night to break a long train journey from South to meet the Roscoff ferry. We booked at our local train station and it was incredibly convenient to the train. The price was very reasonable for such a modern well appointed hotel. We loved the free WiFi and the restaurant was very trendy. Breakfast was good and there was a great variety to choose from. We would stay there again. The girls at Reception were very nice.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynette9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 26, 2011

I stayed here for one night only and the location was great - adjacent to the station so (apart from the train noise in the night) it was easy to find. The room was spotless with a wonderfully comfy bed and duvet you could just live in if there wasn't so much to do. I stayed there to go to a concert at the Zenith (about 10 expensive miles by cab!) and couldn't fault it. The amenities in the hotel were excellent with a great shower room behind a glass wall with a filmy white curtain to protect the modesty of those who might be on the shy side (the toilet was separate!). The hotel staff were very helpful at all times.

The hotel is 10 minutes walk from the Cathedral and Chateau and maybe 15 minutes walk from the city centre depending on how much you get waylaid by interesting shops in little alleys!

I would definately stay here again.

  • Stayed November 2011, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank glasgowlassie0505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Nantes Centre Gare

Property: Mercure Nantes Centre Gare
Address: 50 quai de Malakoff, 44000, Nantes, France
Location: France > Pays de la Loire > Loire-Atlantique > Nantes
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#9 Luxury Hotel in Nantes
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Nantes Centre Gare 4*
Number of rooms: 117
Official Description (provided by the hotel):
The Mercure Nantes Gare Sud is a 3 star hotel in an ideal location with direct access to the train station and 5 minutes walk from the convention centre and the Castle of the Dukes of Brittany. Our 91 rooms, currently under refurbishment, offer a welcoming place to stay when travelling on business or taking a break with your family. The hotel also features a restaurant, a bar and a number of meeting rooms. Private undercover parking. ... more   less 
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Also Known As:
Accor Nantes Gare Sud

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