We stayed here for one night on arrival to Nantes. We were up and travelling since 6am and when we arrived with our 16 month old in the afternoon, we were told that there was no baby cot available for him and that our booking web site Octopus has phoned us advising us in advance. We supposedly agreed that this was okay and the child could sleep in the bed with us. This was certainly not the case, we were never contacted in advance of our arrival by the booking web site or Hotel. The Manager advised us that all she could do was maybe when she went out that evening doing the shopping was but a baby cot for that night (in a tone that left us to believe that it was out duty to do it!) When my husband asked to see the only broken available baby cot, the manager I think her name Marieta (open to correction) went up stairs to show him it and he found two unused baby cots on the corridor.. which would leave you to believe that this was just a story she was going to chance with anyone who booked one of these cots and as they were one short..they hoped that someone would just fall for the story!) The apartments are well located, clean but our one small. Breakfast was nice and a great selection on offer. The evening reception staff was very friendly and could not be more helpful. Other than the bold faced attitude of the manager in this accommodation and no A/C in small apartments it was an enjoyable stay
- Official Description (provided by the hotel):
- This residence combines modern features with classic design elements, including a magnificent façade listed as a historical monument. The interior is just as impressive, with a reception area surrounded by restored stonework and a well-lit breakfast room.The property is unique in Nantes and is a beautiful example of refinement and design. We welcome guests on business or leisure trips from one night to several weeks in one of our 126 furnished and decorated apartments. ... more less
- Reservation Options:
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