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“Quality accomodation and dining in the Loire” 5 of 5 bubbles
Review of Hotel La Croix Blanche Fontevraud

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Hotel La Croix Blanche Fontevraud
Certificate of Excellence
Church Stretton, United Kingdom
Level Contributor
73 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Quality accomodation and dining in the Loire”
5 of 5 bubbles Reviewed October 12, 2013

We spent a night here while driving north through France to the ferry at Caen. This was the basic room (Ambiance) and did have a rather bare look about it. However, the bed and linens were very good and comfortable as was the shower. We had dinner in the Plantagenet gourmet restaurant (which was very quiet) and again this was extremely good. The dishes were imaginative and very well cooked, though my wife felt that a couple of hers were a bit salty and I thought that both my starter and main course had a star anise flavour - perhaps this is chef's favourite spice or maybe I happened to choose the two that used that spice!
Continental buffet breakfast (at 12.50) seemed a bit expensive, though smoked salmon, ham and salami were on offer.
We were initially a little unhappy at checkout. We had mistakenly thought that we were making food choices that would give us the demi-pension rate (this was hard to find on the website - its on the menu for the Plantagenet restaurant) of +44 euros pppd, but on checkout we found that we should have taken the Croix Blanche menu (25 euros) plus cheese, whereas we had had the four course Formule Découverte des Saveurs at 39 euros. In fact, as I pointed out to the receptionist, the demi-penison rate would appear to be a bit more than the menu plus cheese plus breakfast, but after some discussion, she settled the matter to our satisfaction.
All in all, a very pleasant place to stay when travelling to the ferry ports; we also added it to our list of potentially useful places to stay for a bit longer when visiting the Loire.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pethos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
49590, Propriétaire at Hotel La Croix Blanche Fontevraud, responded to this review, October 14, 2013
Thank you for adding our hotel to your list of preferred places !
We look forward to welcoming you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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342 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Oxfordshire, United Kingdom
Level Contributor
77 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed September 19, 2013

Stayed for two nights in a traditional but large room which was nicely furnished, quiet but perhaps lacking some touches like even a box of tissues.
We ate in the Bistro the 1st night, Thursday - excellent and reasonably priced food and wine by the glass. Hardly anyone else in the room though.
Next night, Friday, outside on the restaurant terrace it was packed, food was excellent, service good, if a little slow, and wine again by the glass, but as recommended by the manager for the specific dishes we chose. Very good food and very reasonable given the quality.
Breakfast was good, totally buffet style with an excellent machine for ground coffee.
The staff were all keen to serve us and to help in whatever way they could.
A nice touch was that each member of staff wore a badge showing the languages they spoke, which enabled us to revert to English when our French let us down!
The village is a destination in its own right and we did not have sufficient time to do it justice.
We will visit again.

Room Tip: As the hotel is partly old and partley very new you can choose between classic or modern fixtures.
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank rogjacgill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
49590, Propriétaire at Hotel La Croix Blanche Fontevraud, responded to this review, September 22, 2013
Bonjour from Fontevraud,
Thank you for describing your room and the different types of meals available in our hotel-restaurant. We are delighted to read that you had a nice stay, enjoyed the food and wines on offer!
Thank you for the tip about tissues in the bathrooms.
Our latest news: this coming autumn will see huge refurbishments in a new building (so there will be no nuisance to guests during the refurbishment). This will provide a better lay out between kitchen-restaurant, reception, rooms and breakfast area. The current combination of 'modern' and 'classic' will remain in tact.
For the moment it will remain a suprise as far as the decor and style that we will be providing. This will enable us to further improve our quality and service levels. Choice and variety remain high on our list!
We hope that you will be able to discover these improvements yourself soon. Best regards ccmc
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South Milford
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed September 15, 2013

We stayed here for 4 nights in September
The rooms and staff were excellent
The Bistro dining was good quality (we did not dine in the main restaurant)
Fontevraud is a lovely little town/village and is easy access to some of the best wine areas in the Loire
Would recommend

  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EDRIC58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
49590, Propriétaire at Hotel La Croix Blanche Fontevraud, responded to this review, September 17, 2013
Bonjour, thank you for your five star review which we are very pleased about!
We have shared your compliments with our teamwell as the town hall as they have been the initiator of the beautiful town square with fountain, which adds so much charm and character to the town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, Sussex, UK
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed September 9, 2013

Lovely hotel with character in the main square right outside the Abbey. Nice atmosphere and helpful staff. Classy rooms. TV and Wi-Fi. Very good breakfast. Quite pricey for France but I felt it was worth the outlay. I ate two meals in the Brasserie restaurant and had contrasting experiences - first night wonderful meal and service; second night I waited too long for service and my main course went astray so I had to give up on the meal. The staff tried to make it up to me with a free drink and dessert but it was really not good enough for this establishment.

  • Stayed September 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank brightonchris1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
49590, Propriétaire at Hotel La Croix Blanche Fontevraud, responded to this review, November 26, 2013
I do apologise for the delay in my reply.
Thank you for the compliments.
Regarding the delay in service: we have noted this for a while and started creating a new restaurant project since 2012. At latst we have been given planning permission -it's takes a while as we are across from a major monument!-.
As from spring 2014 we will have a new restaurant with the kitchen close-by. This should solve the problem encountered. This renovation work is being carried out while the hotel closes for the winter.
Please see us on your next journey to the Loire Valley and do not hesitate to make yourself known. Best regards, Mieke Chabenat, proprietor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, Noord-Holland, Netherlands
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed August 15, 2013

We stayed in Frontevraud and went to eat at this restaurant twice during our stay.
The food was great and the menu had lots of choice, unfortunately the service was terrible. We were left for half and hour before our drink order was even taken, then the meal took a further 2 hours to complete. We were with 2 children so were not looking for a long, drawn-out event.
The food was of good quality, but not really worth the wait.
The second time we went we had booked a table and were accused of not booking and just taking up a table that was for someone else, had there been other options or we were not eating with our children then we would have gone elsewhere.
This restaurant has the potential to be wonderful but the service needs sorting out.

  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Victoria W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
49590, Propriétaire at Hotel La Croix Blanche Fontevraud, responded to this review, August 16, 2013
Bonjour madame, beste mevrouw W - thank you for adding a review about the restaurant next to the hotel. (As you did not stay in the hotel we are unable to trace your booking apart from a mobile number). We are delighted that you came to the restaurant twice, even though you were not happy with the service. In fact I must admit there was a problem last Tuesday and Wednesday due to the extremely busy bank holiday weekend. Guests in the gourmet restaurant generally want to take longer for their meal. The gourmet restaurant service is therefore slower than in the brasserie, but the time scale you indicate is unacceptable; I do agree.
I understand that service is a big issue for you. All your other restaurant reviews rate badly for service...
May I give you a practical tip: when booking a table at a restaurant you may wish to indicate that you are coming with (small) children, coming at the start of service would also speed up the process. 8pm is always very busy in France ! That's why we're open from 7pm but you are able to come even earlier to have an aperitif on our flowered terrace. Enjoy !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guernsey, United Kingdom
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed August 14, 2013 via mobile

Stopped off at this hotel for lunch,excellent food and wine with above average service very good value for money. We sat on the courtyard although very warm umbrellas were provided . Would go back again as would our friends highly recommended with easy parking. Very quaint town the abbey tour is also very good. A very nice way to spend a Sunday afternoon.

Stayed August 2013, traveled with friends
Helpful?
Thank GolfPJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
49590, Gérant at Hotel La Croix Blanche Fontevraud, responded to this review, August 15, 2013
We are delighted to read that you enjoyed lunch with us. It made us very happy to do something special for your friends on 'their special day'! Luckily the unusual, extremely hot weather has now passed. Looking forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport Pagnell, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 10, 2013

Just recently returned from a cycling holiday, in the Loire Valley staying in 3 hotels, have to say in my opinion this was the best one out of the three. Stayed for 4 nights at 124 Euro Room rate for a bigger than average room, Breakfasts very good choice. Ate in the Restaurant 3 nights and the Bistro once. The restaurant in particular was excellent with great choice of wines. Location in the square was particularly pleasant especially late on sitting outside on a warm evening drinking a Beer.
Staff very pleasant service very good, what more do you want .
Phil Bone
Newport Pagnell
UK

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank philbone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
49590, Propriétaire at Hotel La Croix Blanche Fontevraud, responded to this review, August 12, 2013
Dear mr Bone,
'La Loire à Vélo cycle paths' bring many guests to Fontevraud and surrounding area. For that reason there is much competition - therefor we are delighted to read that you considered our hotel the best on your trip and that you enjoyed the restaurant meals as well as the breakfast buffet ! Your compliments have been shared with all staff, thank you! Best regards, mc.
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Additional Information about Hotel La Croix Blanche Fontevraud

Property: Hotel La Croix Blanche Fontevraud
Address: 7 Place des Plantagenets | Fontevraud l'Abbaye, 49590 Fontevraud-l'Abbaye, France
Location: France > Pays de la Loire > Maine et Loire > Fontevraud-l'Abbaye
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Fontevraud-l'Abbaye
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel La Croix Blanche Fontevraud 3*
Number of rooms: 24
Official Description (provided by the hotel):
Hostellerie La Croix Blanche, a charming country house hotel with 23 comfortable, refurbished bed rooms, an outdoor pool, free wifi and car park. Informal atmosphere with excellent welcome and service. Multilingual reception staff. The historic hotel (a coaching inn dating back to 1696) with large flower filled terrace is located in the Loire Valley, France. In the charming UNESCO world heritage town of Fontevraud you'll find the famous abbey of Fontevraud with the effigies of Richard the Lionheart, Eleanor of Aquitaine and king Henry II. The hotel is close to many Loire Valley castles, wineries and interesting tourist sites. Cycle paths of La Loire a Velo and GR3 hiking trail start in the town. One restaurant with two terraces serving bistro cuisine at lunch time; gourmet menu in the evening and for Sunday lunch. Our chef will delight you with the best local produce and seasonal ingredients presented in colourful and stylish dishes. Large selection of Loire Valley wines. Bar-lounge with comfortable club chairs, terrace and fire place. ... more   less 
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