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“Excellent stay”

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Hotel La Croix Blanche Fontevraud
Certificate of Excellence
South Milford
Level 3 Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Excellent stay”
Reviewed September 15, 2013

We stayed here for 4 nights in September
The rooms and staff were excellent
The Bistro dining was good quality (we did not dine in the main restaurant)
Fontevraud is a lovely little town/village and is easy access to some of the best wine areas in the Loire
Would recommend

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EDRIC58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
49590, Propriétaire at Hotel La Croix Blanche Fontevraud, responded to this review, September 17, 2013
Bonjour, thank you for your five star review which we are very pleased about!
We have shared your compliments with our teamwell as the town hall as they have been the initiator of the beautiful town square with fountain, which adds so much charm and character to the town.
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366 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Brighton, Sussex, UK
Level 5 Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed September 9, 2013

Lovely hotel with character in the main square right outside the Abbey. Nice atmosphere and helpful staff. Classy rooms. TV and Wi-Fi. Very good breakfast. Quite pricey for France but I felt it was worth the outlay. I ate two meals in the Brasserie restaurant and had contrasting experiences - first night wonderful meal and service; second night I waited too long for service and my main course went astray so I had to give up on the meal. The staff tried to make it up to me with a free drink and dessert but it was really not good enough for this establishment.

  • Stayed September 2013, traveled solo
    • Value
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    • Cleanliness
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Helpful?
1 Thank brightonchris1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
49590, Propriétaire at Hotel La Croix Blanche Fontevraud, responded to this review, November 26, 2013
I do apologise for the delay in my reply.
Thank you for the compliments.
Regarding the delay in service: we have noted this for a while and started creating a new restaurant project since 2012. At latst we have been given planning permission -it's takes a while as we are across from a major monument!-.
As from spring 2014 we will have a new restaurant with the kitchen close-by. This should solve the problem encountered. This renovation work is being carried out while the hotel closes for the winter.
Please see us on your next journey to the Loire Valley and do not hesitate to make yourself known. Best regards, Mieke Chabenat, proprietor
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Amsterdam, Noord-Holland, Netherlands
Level 5 Contributor
68 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 15, 2013

We stayed in Frontevraud and went to eat at this restaurant twice during our stay.
The food was great and the menu had lots of choice, unfortunately the service was terrible. We were left for half and hour before our drink order was even taken, then the meal took a further 2 hours to complete. We were with 2 children so were not looking for a long, drawn-out event.
The food was of good quality, but not really worth the wait.
The second time we went we had booked a table and were accused of not booking and just taking up a table that was for someone else, had there been other options or we were not eating with our children then we would have gone elsewhere.
This restaurant has the potential to be wonderful but the service needs sorting out.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Victoria W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
49590, Propriétaire at Hotel La Croix Blanche Fontevraud, responded to this review, August 16, 2013
Bonjour madame, beste mevrouw W - thank you for adding a review about the restaurant next to the hotel. (As you did not stay in the hotel we are unable to trace your booking apart from a mobile number). We are delighted that you came to the restaurant twice, even though you were not happy with the service. In fact I must admit there was a problem last Tuesday and Wednesday due to the extremely busy bank holiday weekend. Guests in the gourmet restaurant generally want to take longer for their meal. The gourmet restaurant service is therefore slower than in the brasserie, but the time scale you indicate is unacceptable; I do agree.
I understand that service is a big issue for you. All your other restaurant reviews rate badly for service...
May I give you a practical tip: when booking a table at a restaurant you may wish to indicate that you are coming with (small) children, coming at the start of service would also speed up the process. 8pm is always very busy in France ! That's why we're open from 7pm but you are able to come even earlier to have an aperitif on our flowered terrace. Enjoy !
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Guernsey, United Kingdom
Level 4 Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed August 14, 2013 via mobile

Stopped off at this hotel for lunch,excellent food and wine with above average service very good value for money. We sat on the courtyard although very warm umbrellas were provided . Would go back again as would our friends highly recommended with easy parking. Very quaint town the abbey tour is also very good. A very nice way to spend a Sunday afternoon.

Stayed August 2013, traveled with friends
Helpful?
Thank GolfPJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
49590, Gérant at Hotel La Croix Blanche Fontevraud, responded to this review, August 15, 2013
We are delighted to read that you enjoyed lunch with us. It made us very happy to do something special for your friends on 'their special day'! Luckily the unusual, extremely hot weather has now passed. Looking forward to welcoming you back soon!
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Newport Pagnell, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 10, 2013

Just recently returned from a cycling holiday, in the Loire Valley staying in 3 hotels, have to say in my opinion this was the best one out of the three. Stayed for 4 nights at 124 Euro Room rate for a bigger than average room, Breakfasts very good choice. Ate in the Restaurant 3 nights and the Bistro once. The restaurant in particular was excellent with great choice of wines. Location in the square was particularly pleasant especially late on sitting outside on a warm evening drinking a Beer.
Staff very pleasant service very good, what more do you want .
Phil Bone
Newport Pagnell
UK

  • Stayed July 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank philbone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
49590, Propriétaire at Hotel La Croix Blanche Fontevraud, responded to this review, August 12, 2013
Dear mr Bone,
'La Loire à Vélo cycle paths' bring many guests to Fontevraud and surrounding area. For that reason there is much competition - therefor we are delighted to read that you considered our hotel the best on your trip and that you enjoyed the restaurant meals as well as the breakfast buffet ! Your compliments have been shared with all staff, thank you! Best regards, mc.
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newbury,england
Level 4 Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 26, 2013

We stayed towards the end of June - the room we had, whilst not huge, had the balcony overlooking the main forecourt of the hotel and was comfortable and clean.

The reason this is a 4 and not a 5 was the slightly officious attitude of one of the owners ( I think)- eg don't turn up with unironed clothes, tough when you're on a bike, that you want to iron. Otherwerwise with the racks and specific storage they get that bit right too.

The 'junior' members of staff were to a fault polite, friendly and obliging - pretty much in whatever language you wanted (including Japanese which I didn't need).

The bistro served nice food with good service but if you want a real french experience (they hardly speak any english - the nerve of them :-)! then head to L'Abbaye le Delice just down the road.

The salon de the on the corner also does good breakfasts at lower cost but in fairness without the variety of the hotel.

Shame about the the attitude (on 2 different occasions) otherwise really good.

Room Tip: the room with the balcony is a bit special. Get it if you can.
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
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Helpful?
Thank dougbonnar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
49590, Propriétaire at Hotel La Croix Blanche Fontevraud, responded to this review, July 28, 2013
Dear mr T-B, thank you for your positive review of our hotel which is much appreciated.
The fact that you gave us 4 stars out of five, is very kind considering the 'akward' situations that occurred on several occasions during your three night stay.
During your stay we got the impression that you were constantly trying to bargain (or get a deal) for everything: negociations about the price of breakfast, take away sales of wine : 50% discount apply for all our guests but this was not enough for you-, having a pic-nic with 6 people on the small terrace of your room - helping yourself to terrace chairs from the restaurant during busy meal times (!) in the process...
What a shame that you feel that 'the management' was a bit officious - we felt that we had to, as you were a bit pushy ... and there was no need for that, as English is my mother tongue...
For your information the hotel is a three star hotel, ironing boards are not standard equipment in the rooms. However we did iron your clothes immediately and without any hesitation ! (What a shame you left that detail out.)
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Calgary, Canada
Level 6 Contributor
358 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
Reviewed July 9, 2013

We really enjoyed our two night stay at this hotel. Situated immediately across the street from the Abbey, it provides high quality accommodation (though not luxurious) in what really is a small medieval village. The place is nicely modernized, with spacious and comfortable rooms and modern amenities (including fast wi-fi). Parking is free and on site, although you have to drive a few blocks around to the back to reach their lot with a few confusing turns. The staff was friendly, helpful and spoke quite good English, making it easy for us to communicate (my French is not great). The town is a wonderful and peaceful place to visit, and provides quick access to the Western Loire Valley. The onsite restaurant, Le Plantagenet, was superb! Very highly recommended

Room Tip: If you have mobility issues, ask them not to put you on the second floor as there are no elevators...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drfumblefinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
49590, Gérant at Hotel La Croix Blanche Fontevraud, responded to this review, August 6, 2013
Thank you for this great review! Coming from someone who has written over 200 tripadvisor reviews I would love to say that you know what you are talking about !
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Additional Information about Hotel La Croix Blanche Fontevraud

Property: Hotel La Croix Blanche Fontevraud
Address: 7 Place des Plantagenets | Fontevraud l'Abbaye, 49590 Fontevraud-l'Abbaye, France
Location: France > Pays de la Loire > Maine et Loire > Fontevraud-l'Abbaye
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Fontevraud-l'Abbaye
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel La Croix Blanche Fontevraud 3*
Number of rooms: 24
Official Description (provided by the hotel):
Hostellerie La Croix Blanche, a charming country house hotel with 23 comfortable, refurbished bed rooms, an outdoor pool, free wifi and car park. Informal atmosphere with excellent welcome and service. Multilingual reception staff. The historic hotel (a coaching inn dating back to 1696) with large flower filled terrace is located in the Loire Valley, France. In the charming UNESCO world heritage town of Fontevraud you'll find the famous abbey of Fontevraud with the effigies of Richard the Lionheart, Eleanor of Aquitaine and king Henry II. The hotel is close to many Loire Valley castles, wineries and interesting tourist sites. Cycle paths of La Loire a Velo and GR3 hiking trail start in the town. One restaurant with two terraces serving bistro cuisine at lunch time; gourmet menu in the evening and for Sunday lunch. Our chef will delight you with the best local produce and seasonal ingredients presented in colourful and stylish dishes. Large selection of Loire Valley wines. Bar-lounge with comfortable club chairs, terrace and fire place. ... more   less 
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