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Ibis Styles Rouen Centre Cathedrale
Ranked #34 of 52 Hotels in Rouen
Reviewed June 14, 2014

This hotel is hard to locate, it sits back from the street and it is challenging to figure out how to get to the front door. Once you enter you are greeted by friendly and helpful staff who take the time to explain the hotel services, including the free breakfast and free beverages (water, tea, coffee). The hotel is older but the rooms have been updated with a modern look. My bed was comfortable, however my son slept on the fold out sofa bed and said it was uncomfortable. No A/C meant leaving the window open, which is ok, except when the local bars empty out and people are outside yelling and stuff. The old town area and cathedral are worth staying at this hotel. The restaurants nearby have good food. The free breakfast at the hotel is the usual; bread, yogurt, meat, coffee, juice... The free wifi is painfully slow.

  • Stayed: June 2014, traveled with family
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1  Thank LSBRN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoeurdecityRouen, Directeur général at Ibis Styles Rouen Centre Cathedrale, responded to this reviewResponded June 16, 2014

Dear LSBRN,

Thank you for sharing your experience with our Trip Advisor community.

Our hotel isn't equipped with air cooling. The average temperature durign the high season is about 24 degrees.

We'de love to get your suggestions in order to improve our comfort during your stay in our hotel.

Kind regards,

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76 - 82 of 571 reviews

Reviewed May 27, 2014

The hotel felt as if it was built in the 1950s and this was especially. noticeable in the level of sound insulation. It was a bit noisier than I would have liked but within reasonable limits ( although I never fail to marvel at the noise levels generated by guest returning to their rooms late at night and saying their goodnights at the top of their voices )

Location - excellent, city centre in the shadow of the cathedral. Rooms fine, staff friendly. Breakfast - very simple (bread, cheese, ham, juice, coffee, tea). A pity that on our second day we were beaten to the buffet by a coach load of Scandinavians who stripped the buffet bare leaving nothing for the other guests.

Would I go back - yes

Room Tip: rooms without a river view are probably quieter
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  • Stayed: May 2014, traveled with friends
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Thank Pilot_Pete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoeurdecityRouen, Directeur général at Ibis Styles Rouen Centre Cathedrale, responded to this reviewResponded May 29, 2014

Dear Pilot_Pete,

Thank you for sharing your experience with Trip Advisor.
We apologize for the invonenience of the breakfast on your 2nd day. Our breakfast team is at your disposal during all the opening hours from 7th to 10th am for answering to all your needs.
We hope to see you soon for your next trip in our beautiful city.
Kind regards,

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Reviewed April 24, 2014

Excellent: Location; corner rooms are nice and bright; river views; coffee and croissant supply nearly all day; breakfast; atmosphere.

The not so great: very tiny, somewhat impractical bathroom with no ventilation; the room was in generally good condition but is being let down by little things which could do with some freshening up and would make a world of difference; the soundproofing is awful.

Having said that this is a city hotel which serves its purpose very well - so these shortcomings can be overlooked. If you get a good price it really is a super great place to stay to explore Rouen without breaking the bank.

What is unacceptable is the service at reception which was spectacularly bad - this is unacceptable whatever the price paid.

Room Tip: river-facing corner room.
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  • Stayed: April 2014, traveled as a couple
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Thank aramblingnomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoeurdecityRouen, Directeur général at Ibis Styles Rouen Centre Cathedrale, responded to this reviewResponded May 3, 2014

Dear Aramblingnomad,

Thank you for sharing your experience with our Trip Advisor community.
We are sorry to hear that you felt disappointed by the hotel and by our staff. The direction is at your disposal during your stay 24 hours a day. We pride ourselves that our love of hospitality and our commitment to delighting all the guests is making the difference.
You can find all our best available offers directly in our website www.hotel-rouen-cathedrale.com
I would truly love to hear from you regarding your thoughts on how the hotel can improve. We adapt our services all the time based on guest feedback so if you would like to share those ideas with us, we would welcome your suggestions.

Thank you again for your feedback and I hope to hear from you.

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Reviewed April 16, 2014

The hotel was clean, friendly, helpful and had an included breakfast bar. The free wifi worked very well. In just minuets we could be at the cathedral, the St Ouen abbey or anywhere in the historic district. There are over 50 restaurants within a 15 minuet walk. The number 8 bus takes you to and from the train station almost to the hotels front door in 10 minuets. We would stay nowhere else in Rouen.

Room Tip: Get a room with a cathedral view and you can enjoy it all night.
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  • Stayed: April 2014, traveled as a couple
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1  Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoeurdecityRouen, Directeur général at Ibis Styles Rouen Centre Cathedrale, responded to this reviewResponded April 21, 2014

We hope to see you soon for your next trip in Rouen. Thank you Dear James S.

Kind regards,

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Reviewed March 14, 2014

The only quality that really matters this hotel provides: you get good value for money!
It is not spectacular, but it is very clean and exceptionally conveniently located.
The staff is kind, helpful and efficient, and you do not feel cheated after your stay.
I recommend it!

  • Stayed: March 2014, traveled with family
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2  Thank Nela25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoeurdecityRouen, Directeur général at Ibis Styles Rouen Centre Cathedrale, responded to this reviewResponded April 3, 2014

Dear Guest,

Thank you for choosing the hotel Cœur de City Rouen Cathedrale for your stay.

We hope to see you for your next trip in our beautiful city.

Kind regards,

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Reviewed March 14, 2014

The location is perfect to discover the city on foot. It is an old building that has been modernised and improved with secondary glazing to keep the traffic noise out. Rooms are not big but have all the basics you need(no kettle), and shower was fine. Public areas require a little bit of TLC but staff were helpful and breakfast was as expected simple but ample! Only down side really is that you have to street park but we arrived at 18.50 and after 19.00 it's free till 9am!! Spent the evening at a nice bar a short walk away. Overall a good experience.

  • Stayed: March 2014, traveled as a couple
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2  Thank Colin974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoeurdecityRouen, Directeur général at Ibis Styles Rouen Centre Cathedrale, responded to this reviewResponded March 23, 2014

Dear Guest,

Thank you for your comment.
The hotel is ideally situated on the heart of Rouen. A parking is available at one minute by walking from the hotel (13 Euros for 24 hours).
Some tea and coffee facilities are available at the reception.
To improve your comfort, a secondary glazing has been set up.
We hope to see you for your next trip in our beautiful city.

Kind regards,

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Reviewed February 19, 2014

Right in the centre of the city, a few moments from the Cathedral. AN old city centre hotel with small rooms that has been done up quite well in a modern way. Small rooms but comfortable with good beds and showers and good high pressure water, + free wifi. For the price, good value for money.

Room Tip: some corner rooms have sliding doors & a balcony, but floorspace is smaller. Nice in Summer I im...
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  • Stayed: February 2014, traveled with friends
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2  Thank Stephen-London-N16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoeurdecityRouen, Directeur général at Ibis Styles Rouen Centre Cathedrale, responded to this reviewResponded February 20, 2014

Dear Guest,

Thank you for choosing our hotel for your stay in Rouen.

We hope to see you soon for your next trip in our beautiful city.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Styles Rouen Centre Cathedrale

Address: 9 Place de la Republique, 76000, Rouen, France (Formerly Coeur de City Rouen Cathédrale)
Phone Number:
Location: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #34 of 52 Hotels in Rouen
Price Range: $75 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Styles Rouen Centre Cathedrale 3*
Number of rooms: 48
Official Description (provided by the hotel):
Breakfast and Wifi are included in all prices at the Ibis Styles Rouen Cathedral Center. The ibis Styles Rouen Cathedral Center, formerly the Hotel Coeur de City Rouen, is ideally located in the heart of Rouen close to the famous Notre Dame Cathedral, the old town and its pedestrian streets. You will enjoy an ideal location to explore the Golden City. Only one hour from Paris, this is the perfect place to spend a weekend in the capital of Normandy. ... more   less 
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Also Known As:
Coeur De City Rouen Cathedrale Hotel Rouen

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