Lovely hotel in a lovely part of town, let down slightly by the poor maintenance on a number of areas such as flower pots left dry with parched flowers desperately seeking TLC. Other ares in need of TLC include deep clean to the ornaments and decorations above head level. Also there were a number of bulbs missing and switches in the room that did not do anything.
The valet parking was one of the best aspects of the hotel as it offered convenience, but was a bit daunting as when you first arrive a random bloke appears from nowhere and asks you for your keys, it's not clear that he is a valet parking attendant and there is no visible identification presented and you are not issued with a ticket or anything that indicates you have given your car to a legitimate employee. I raise this as the valet parking point is offset to the reception area and not directly in front of the hotel, we walked away feeling we may have just given the key to a complete stranger. However that was not the case and we were glad to learn that he was indeed the valet.
The bed room, was a modern one, and was really nice and fresh, the entrance to the hotel is laden with red carpets, also a nice touch. The food and the restaurant are well laid out and the choice for breakfast is well laid out. The spa is basic and clean although it's more of a fitness centre and the one towel per visit room is very 1980s and unhygienic.
The building is quite historic and beautiful but somehow the hotel manages to not highlight or draw patrons to the history of the place. There seems to be a lack of spirit or soul missing which is a shame as it's really a beautiful hotel with so much more to offer. Ps the best part of it all is that the staff are truly happy, helpful and an asset.
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