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“good food and service”
Review of Le Florian

Le Florian
Ranked #298 of 655 Restaurants in Rouen
Cuisines: Italian, Pizza, European
More restaurant details
Restaurant details
Good for: Large groups, Kids, Families with children
Dining options: Lunch, Dinner, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff
Hong Kong, China
Level Contributor
131 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
“good food and service”
Reviewed October 20, 2013

We were there on a day trip and did not read any reviews, otherwise we would definitely be scared off. Our meals were well prepared, and the service was fine. We definitely looked like tourists and spoke limited French only. They offer English menus and some waiters could speak English. That was a working day and we arrived around 12:30, which was not particularly busy yet.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Shirley Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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215 reviews from our community

Visitor rating
    24
    66
    46
    50
    29
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
London
Level Contributor
20 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Looks can be deceiving!!”
Reviewed August 22, 2013

This restaurant - from the outside, looks charming. BUT don't be fooled! We arrived and were shown to an inside table - the room is decorated in a Venetian style with loads of masks and the like. After about 10 minutes, without even seeing a menu or a waiter, one arrived to take our order. We were quite dismayed and asked for a menu. Looking around, other diners were not fairing too well. Some were waiting for a change of course, others had to go to the desk them selves to pay and another table had completed meals ignored by the array of waiters. These appeared to be more concerned with outside seated patrons [who give the image of efficiency] than those lured to the inside. After a wait of almost 30mins, and without a single waiter coming over, we decided to leave! The patrons next to us actually looked apologetic - more so because they could not leave as their dirty plates lay guiltily on the table [ a remnant of a distant service]! Avoid this restaurant - it may look like good value, but enter and be prepared to be ignored!!

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Londoner69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wigan
Level Contributor
82 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“bad service so we walked out”
Reviewed August 20, 2013

We were looking for somewhere to eat in Rouen for the evening and we were shown to an inside table at Le Florian. The waiters were very busy and almost all attention went to the outside tables. After 10 minutes a waiter asked if we were ok, so we asked for a menu;another group were shown to a table and left too with no waiter returning for 15 minutes to take a drinks order from either of us. The other guests around us were waiting to have their main courses served, desserts or coffee and were looking less than impressed with the service. Others got up and went to the cashdesk to pay as no-one acknowledged their attempts for attention. After 25 minutes we just collected our belongings and headed out - one waiter even thanking us for being in there!

  • Visited August 2013
    • Atmosphere
    • Service
Helpful?
Thank Dan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
21 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Avoid if possible”
Reviewed August 18, 2013

This looks like a good option if you are looking for Italian in France - but only if you are from 1) Rouen 2) the rest of France. It's understandable that local customers are the core business for a restaurant like this but during peak tourist season their preference is so marked as to be offensive. On a showery Saturday evening in high season, when all the tourists and the locals are trying to cram into restaurants in the centre of town, the queuing system feels distinctly biased.

Equally, the standard of the food is not consistent.

Handmade pizzas are good - no more than that really - but pasta dishes very disappointing. Pasta is clearly left standing under warming lamps and then has the rather unappealing sauce dumped on top. May be a good restaurant in the depths of winter when there's no-one around but really not a good choice if you're in a hurry to eat in the summer!

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Marie-Ann K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newbury, England, United Kingdom
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Le Florian”
Reviewed May 28, 2013

We were made to feel very welcome, good atmosphere, the service was friendly the food was good we would definitely pay a return visit.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Stuart H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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