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“Dreadful service, dirty bathroom and uncomfortable sofa bed”

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Hotel Mercure Lisieux
Ranked #6 of 13 Hotels in Lisieux
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248 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Lewes, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 1, 2013

We had planned to find a quiet country auberge for the night on our way north. Failed miserably, and were very relieved to spot this hotel while going round the roundabout! Staff very friendly and helpful, room perfectly adequate and very clean, bed extremely comfortable. Only room critisism was the lack of tea bags and milk. Restaurant very good and breakfast the best we have ever had in any hotel.

Room Tip: First floor room had a fully opening window, so was cool and airy.
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  • Stayed June 2013, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank Grizzly3941
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorchester, United Kingdom
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 5, 2013

Loved this mercure!
Excellent evening meal and breakfast buffets
Bunnies playing on the lawns, lovely pool for when warm enough, easy to find location, very popular with locals for eating out!
Very accommodating staff although when booking for 3 check you get 3 pillows, cups, towels, etc

Nice region, pretty historic city, lots to do in area

Room Tip: Get a room overlooking the lawns to watch the rabbits playing in the evening , lovely sundown spot!
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  • Stayed June 2013, traveled with family
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Helpful?
1 Thank StellanEd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
altea
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 7, 2013

Take a three night stop at this hotel and you are close enough to many of Normandy's tourist attractions to enjoy good dinners at the hotel and interesting days-out. The management and staff at the Mercure are both efficient and friendly. THe restaurant ' Le Garden' provides excellent, good-value fare and the breakfasts are both wholesome and copious. Accor offers free breakfasts for over 60's and good deals on half-board stays.

Room Tip: Rooms to the south are quieter than those facing the route nationale
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  • Stayed April 2013, traveled with friends
    • Value
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    • Rooms
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Helpful?
Thank rocques
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level Contributor
388 reviews
173 hotel reviews
common_n_hotel_reviews_1bd8 277 helpful votes
Reviewed October 13, 2012

Had a terrible night at the Mercure Lisieux in October 2012. The staff was very friendly, but everything else was a nightmare. There was no ventilation, at least on the third floor, which they call the attic rooms. That meant opening the window with no screen to deal with bugs or deal with the stifling heat. And this was in October! I can't imagine how bad it is in the summer. The beds were terribly lumpy and the accent linens were stained. Housekeeping was well below spotless, but I can't imagine it is the staff's fault - everything is stained, chipped and peeling. The place just needs a complete overhaul and a better ventilation system.

Anyway, hope you enjoy the incredible Pays D'Auge!

Room Tip: The third floor "attic" room was stifling so try for floors 1 or 2 if you have to stay the...
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  • Stayed October 2012, traveled as a couple
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Helpful?
Thank TravelCuties
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Lisieux hotels

Cirencester, United Kingdom
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 2, 2012

Stayed here on an overnight stop between Calais and Brittany. Standard Mercure quality, not unreasonably priced, but an outstanding restaurant. We sat out alongside the (rather small) swimming pool and had a fantastic meal before calling it a night.

It is a fair distance from Lisieux itself, so only really good as a stopover, and the rooms are very hot. No air con on a 34 plus day was almost unbearable.

May not choose again for that reason, but you won't regret it if you're looking for a final meal of your trip!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jcellis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Mercure Lisieux

Property: Hotel Mercure Lisieux
Address: route de Paris, 14100, Lisieux, France
Location: France > Normandy > Basse-Normandie > Calvados > Lisieux
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 13 Hotels in Lisieux
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Mercure Lisieux 3*
Number of rooms: 69
Official Description (provided by the hotel):
3 star hotel entirely renovated, 69 rooms, in the outskirts of Lisieux near Saint Thérèse of Lisieux basilica. Located in the heart of the Auge region, 20 kms from the Channel beaches. The hotel provides a bar and a restaurant with regional cuisine. Youwill enjoy our terrace and swimming pool on sunny and hot days. 4 meeting rooms (100 delegates). Easy access for disabled people. Closed and private outdoor car park. ... more   less 
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