The hotel is an impressive sight, externally and internally. The lobby is spacious and tasteful, as was our superior room overlooking the golf course and the sea / Le Harve beyond.
Check in was smooth and we eagerly awaited dinner which was included in our package for one of our two nights. There is a language barrier in the restaurant and there was a degree of awkwardness as we declined the lobster themed menu which was the only menu on the table. The fixed and a la carte menus were produced, minus prices on either mine or my friend's menu (pretentious!) so we chose from the limited fixed menu of 4 starters and 4 mains. We were also asked for our dessert choice at the time of ordering which is unusual. The food was variable in terms of taste, imagination and presentation. The cheese chariot consisted of 4 cheese options, all local which was way inferior to any cheese chariot I have had in similar establishments. The meal was very good in parts, disappointing in parts.
Breakfast was an impressive spread but there were no gluten free bakery items and the hot section was luke warm at best. I requested gluten free bread and it arrived 15 minutes later. It was the best gluten free bread I have ever tasted but it would have been nice to have had it as standard and not had to request and then wait for it to be warmed up.
We were on a relaxing holiday so wifi was not top of our agenda but after 24hrs, I wanted to use it and had to phone reception who advised I needed a code which took a while to be delivered to the room which then didn't work..... so I gave up. It's not how wifi should work in such a hotel.
Our two biggest gripes were on the first afternoon, having indulged in some of the renowned liquid produce of the area and after a long drive, we wanted a snooze before dinner. There is no aircon so the only means of fresh air is to have the windows open. Immediately below us on the lawn was 15-20 thesbian types who were chanting, singing, clapping, cheering and generally making a lot of repetitive noise from 5pm to 7pm continuously. I phoned reception after an hour or so to enquire what was going on and when was it likely to stop. I was met with 'i don't know and unfortunately they are guests of the hotel so..........' It was an unacceptable level and length of noise but the hotel reception were loathe to do anything about it as these people were staying in the hotel. The second gripe where service fell short of acceptable was when on the 2nd morning, our loo roll wasn't replenished. We requested more supplies when we got back in the afternoon and were told it would be brought straight up. 10 minutes later, the request was made again. 20 minutes after that, a personal visit was made to reception. Soon after that, loo roll arrived.
Some of the staff were delightful; the young waiters in the restaurant were attentive and engaging. The bar manager had exceptional attention to detail and was impressive with his professionalism. They were the exceptions. Other staff fell short on service and attitude and did not give the hotel the level of care it deserved.
The decor and quality facilities have raised this review to 'very good', the attitude of most of the staff and the disappointing food would have scored it an 'average' and an over priced one at that.
My friend and I were not there for the golf, we were using it as a base for touring. A taxi to the town was 20E which was steep but Deauville is an expensive place so prepare for everything being higher than other places in northern France.
- Official Description (provided by the hotel):
- Located on the hills of Deauville surrounded by rich greencountryside, the Hotel du Golf Barriere is a genuine invitation to relax. In this majestic country mansion which resembles an ocean-liner, everything is focused on wellbeing : whether here for revitalising or to enjoy the golf courses, the settings never fail to delight. The hotel is chic and sporty, offering guests a chance to recharge their batteries in a haven of peace. More than a wonderful breathof fresh air. ... more less
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- Also Known As:
- Hotel Du Barriere
- Hotel Barriere L'Hotel Du Golf Deauville Normandy, France