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“No air con!” 3 of 5 stars
Review of Ibis Caen Centre

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Ibis Caen Centre
Ranked #7 of 41 Hotels in Caen
GreenLeadersBronze level
Kilkenny, Ireland
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“No air con!”
3 of 5 stars Reviewed July 29, 2014 via mobile

Arrived here at the end of July after a long drive, it was very warm. The hotel is city centre so within walking distance of anything you want to see. The staff were friendly when I booked in but I forgot to ask one important question. ....air conditioning! The room was small and faced to the back looking over a small garden but even with the windows open was hot and stuffy. It was impossible to sleep. If your booking this hotel make sure you have air con if it's available!

Stayed July 2014, traveled as a couple
Helpful?
Thank Eugene1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JYGUTH, Directeur général at Ibis Caen Centre, responded to this review, August 4, 2014
Google Translation
Monsieur,

Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Caen Centre.

Vous avez gardé un souvenir mitigé de votre séjour du à un problème de climatisation dont j’ai pris connaissance. Sachez que nous en sommes désolés et je vous présente mes sincères excuses pour ce désagrément.

Toutefois je me permets de vous informer que notre établissement est bien climatisé et que votre problème était sans doute du à un disfonctionnement du boitier de commande de votre chambre.
Sachez que mon équipe est à votre sercice 24/24 pour répondre à toutes vos questions.

J'espère qu’en dépit de ces contrariétés, je pourrais continuer, à la faveur des améliorations apportées, à vous compter parmi mes clients.


De nouveau, je vous remercie et vous présente mes sincères salutations.

Jean-Yves GUTH
Directeur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
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English first
Clarksville, Tennessee, United States
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 9, 2014

We were fortunate to stay at this hotel as we had made a mistake in booking a hotel there and because of the D-Day events going on nearby all of the hotels were booked. Fortunately, they were able to accommodate us and the staff was beyond friendly. The rooms are clean, the hotel is clean, the price can't be beat, the location is directly across the street from the train station - absolutely no steps in the short walk from the train station to their reception desk. If I could give this review more than excellent rating I would. One evening we came back to the hotel a little disturbed and the staff at the desk seemed to see that on our faces I guess. We explained that we had tried to order at a restaurant very near the hotel and ended up leaving without dinner because we couldn't communicate with the staff there at all. one of the staff members actually walked us back to the restaurant and helped us order. Each time we left the building they always asked if everything was okay and if we needed anything. They were always willing to go out of their way to provide excellent customer service. When we go back to Caen we will most definitely stay here again!!

  • Stayed May 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Tammy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billinghay, United Kingdom
Level Contributor
137 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed May 27, 2014 via mobile

Two night stay here nothin to complain about here , comfortable beds clean room pleasant staff and very good breakfast coupled with excellent location what more do you need? Tip when arriving park car first in underground parking before checking in press button at car park entrance and yor in they will give you code to get out when wish to take car out

  • Stayed May 2014
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank LincolnshireWestie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Caen Centre

Property: Ibis Caen Centre
Address: 6 Place Courtonne | BP 3086, 14018 Caen, France
Location: France > Normandy > Basse-Normandie > Calvados > Caen
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#2 Green Hotel in Caen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Caen Centre 3*
Number of rooms: 101
Official Description (provided by the hotel):
The Ibis Caen Centre hotel is in the heart of the historic city of William the Conqueror. From the hotel, you can visit on foot the two abbeys and the Ducal castle. By car, you are close to the Normandy Landing beaches. 101 rooms, including 4 for disabled guests, are available for booking. It has a restaurant, a bar open 24/24 and pay parking, 11 meeting rooms and Wifi wireless broadband Internet access for its guests on a business trip. ... more   less 
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Also Known As:
Accor Caen Centre

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