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“Another IBIS triumph”
Review of Ibis Caen Centre

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Ibis Caen Centre
Ranked #8 of 41 Hotels in Caen
GreenLeadersBronze level
Warwick, United Kingdom
Level Contributor
38 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Another IBIS triumph”
Reviewed July 28, 2012

Ibis just seem to get better and better. This was my 3rd stay in this IBIS in nearly 10 years and it seems to me that they have really got it sorted. It's simple, basic, really good value and excellent at everything it tries to do. My family had supper in the restaurant. They said that it was very good and excellent value for money. The service was brilliant. My mum ordered steak which arrived just as the French like it, a little rare, but before she had time to comment the waiter offered to take it away and to have it cooked 'a little bit more English'!
Car parking is superb and the central location is excellent.
Lovely staff at reception who were very helpful. We ended up staying an extra night because I was ill. The staff could not have been more helpful.
We didn't have breakfast as I think it is rather expensive but I think that IBIS should think about throwing in a free breakfast for guests who stay 3 or more nights - just a thought.

Room Tip: If you want a really great meal try the Beouf and Cow. It's FAB and just short walk from the IB...
See more room tips
  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trevor11music
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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535 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Danish first
  • Dutch first
  • English first
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English first
Bury, United Kingdom
Level Contributor
42 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed July 16, 2012

Excellent position - facing the marina, in the centre of Caen.

Featureless hotel both outside & in but it does the job for a 1 or 2-night stay, whether on business or holiday.

Bedroom- small & nondescript but perfectly adequate. Good shower. Note - no hand-towels provided; most hotels do provide hand-towels as well as large towels & it struck me as an un-necessary bit of cost-saving.

Breakfast - good, everything you might want. However, the floor in front of the serving bars was sticky, so clearly in need of a good mopping!

Some staff training is required:
1) On arrival, we booked to use the car-park. We asked the person @ reception if we needed a code or anything; "no" she replied. Wrong! We couldn't get out next morning - needed a code! How could she not know?
Incidentally, the car-park can be a bit of a nightmare to get out of because cars come in the same way & there is only room for one car on the ramp, so if there's a car coming down the ramp to get in, when you have to put the code in & the door has opened, you have to let that car in, then wait for the door to close and start all over again with the code + waiting for the door to open; we went through this 3 times before finally escaping!! A simple traffic-light system would solve the problem.
2) On checking out, the machine wouldn't accept credit card (which had been successfully used everywhere else). Tried another card - no. Friend we were with tried to pay his bill - no, his card wouldn't do either. Clearly a problem with the the hotel's "machine" or connection, but guy on desk just looked @ us helplessly. We ended-up paying cash. Why did he not know what to do or know to call for assistance?
Both individuals were polite & trying to help, so it seems clear that training is @ fault.

So, to sum up: perfectly adequate city centre hotel but needs to improve on some aspects.

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JandJLancs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 11, 2012

Good location in centre next to the marina, and minutes away from lots of restaurants, shops etc. Reception efficient and helpful. Room was characterless but very clean and it had everything I needed. Self-serve buffet breakfast fine, but a little expensive. I would stay again, if in Caen on business.

  • Stayed April 2012, traveled on business
    • Value
    • Location
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Helpful?
Thank Wapenshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chippenham, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 8, 2012

Situated in centre of Caen, overlooking the Marina and short walk to the Castle etc. Staff were friendly and helpfull. Rooms were small but very clean and comfortable. Good selection of cold foods at buffet breakfast. Restaraunt was good, but plenty of other choices within easy walking distance. Stayed with a group of 20 and it proved an ideal base for touring Normandy. Would stay again.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jandlstratt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed July 3, 2012

Welcome & Reception service disappointing think he may have been having a bad day.
Otherwise fine Good Rooms, Staff Restaurant and Parking facilities
Everything as stated on line

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed June 28, 2012 via mobile

Very central, small basic rooms, car park facility. Friendly staff

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LondonGlasgowTourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
87 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed June 11, 2012 via mobile

Hotel is typical mid range hotel. It is very centrally located in the centre of town with relatively easy to access under ground car parking - for a fee of course. Room compact but adequate and clean. Our room very quiet. Many places to eat nearby or can eat at hotel. Tv has only one English speaking channel. Free wifi - no facilities for tea making or a mini bar.

Stayed June 2012, traveled as a couple
Helpful?
Thank Margo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Caen Centre

Property: Ibis Caen Centre
Address: 6 Place Courtonne | BP 3086, 14018 Caen, France
Phone Number:
Location: France > Normandy > Basse-Normandie > Calvados > Caen
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#2 Green Hotel in Caen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Caen Centre 3*
Number of rooms: 101
Official Description (provided by the hotel):
The Ibis Caen Centre hotel is in the heart of the historic city of William the Conqueror. From the hotel, you can visit on foot the two abbeys and the Ducal castle. By car, you are close to the Normandy Landing beaches. 101 rooms, including 4 for disabled guests, are available for booking. It has a restaurant, a bar open 24/24 and pay parking, 11 meeting rooms and Wifi wireless broadband Internet access for its guests on a business trip. ... more   less 
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Also Known As:
Accor Caen Centre

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