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“nice hotel, excellent restaurant, poor service”

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Hotel Chateau De Bellefontaine
Ranked #8 of 21 Hotels in Bayeux
Certificate of Excellence
Neuchatel, Switzerland
Level 6 Contributor
172 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“nice hotel, excellent restaurant, poor service”
Reviewed June 16, 2014

The rooms are big and confortable, the garden is beautiful and the restaurant is a must! We had the menu and we felt like royalty. Great food

The staff was not very friendly, from the very arrival we felt more like we were disturbing the tranquility of the place than being guests (and we are three regular people). This should definitely be improved

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GabyBBB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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431 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Atlanta, Georgia
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 5, 2014

We went to this Chateau between visiting Paris and London. What a treat! We were staying here as a place to visit the beaches of Normandy. It was so charming and comfortable. We arrived in the early afternoon and after settling in our apartment we sat in a comfy spot in the front overlooking the beautiful moat filled with life and were surrounded by so many gorgeous flowers. We enjoyed wine during the afternoon followed by a delicious meal for dinner. The dining room is small but the food was delicious. The accommodations are comfortable. They were very busy while we were there and I think the service could have been a little better but there were trying and working very hard to accommodate a rather full hotel. The location is so relaxing but if you don't have a car it is quite a walk into town if you prefer to try other restaurants. We thought we would go into town the 2nd night but after visiting the beaches of Normandy all day we were too tired to walk to town.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lisag4002014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dumfries, United Kingdom
Level 6 Contributor
166 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed June 2, 2014

A beautiful setting but out of town thus limiting dining options unless you drive. Public areas (restaurant, bar) are attractive but a bit formal.

Large and comfortable room (ours was in the main Chateau), large and comfortable bed, large and comfortable bathroom! Towels rather miserably thin.

Didn't eat breakfast, which seemed quite expensive, and there are plenty of other options in Bayeux. Ate in the restaurant both nights as we didn't fancy driving into town after long days of sightseeing and feet not up to a 20 minute walk! Table d'hote is decent value but doesn't change on a daily basis, a la carte expensive. Wine expensive. Service in the restaurant varied between acceptable on the first night and dreadful on the second - over an hour for the starter to arrive (1 soup and 1 salad!).

I found front desk staff helpful despite comments from other reviewers but I speak good French and the staff speak very little English. My husband, who speaks only a little French, says he would have struggled on his own. Rather a shortcoming in a hotel that accommodates mostly English speaking guests.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hilary J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coatbridge, United Kingdom
Level 6 Contributor
236 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed June 2, 2014

While often visiting Bayeux we had not heard of this hotel until recently. However we are happy that our usual hotel was full and we found this delightful place. The location is lovely and although very close to the town it seems miles away. The lake and gardens make it very peaceful.
The hotel is classic old French and well presented. The staff were very pleasant and helpful which was a surprise after reading some of the negative comments!
The food was excellent and would have been worth a visit for dinner alone; served very proficiently by a single waiter!

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank JAMES P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford, Massachusetts
1 review
Reviewed May 30, 2014

Stayed 3 nights. Staff was wonderful rooms were huge bathrooms bigger. Could not have had a better stay. My parents had a handicapped room that met their needs perfectly. Was a great base for Normandy. Would stay again.

Room Tip: When needing a handicap room email prior to booking.
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lido2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Truro, United Kingdom
Level 6 Contributor
124 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed May 29, 2014

We had rooms in the main building, up in the roof space, very nice our room had loads of the old beams visible. Room was very comfortable and nice and quiet. Hotel has a lift to all floors so no problem there. Hotel is out of town in a very nice country setting, not far to walk into town, but as one of our party had mobility problems we ate in. I think that the hotel was let down a bit with the dinner menu, it seems it's the same menu all week. The breakfast however was very good and taken in a very nice breakfast room. If you do stay here, take time to look at the great selection of ducks on the river, there is a book in the lounge to help identifying them.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John from sunny Cornwall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Level 6 Contributor
99 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed May 21, 2014

The main historical building is nice and has some big and pleasant rooms. The main building has the typical French charm. Not the most contemporary rooms but pleasant enough. We were first booked in the separate annex but we didn't want to stay there and asked for a change of rooms which was granted without any problems. The annex is definitely not the place where you want to stay as this is a colorless building with rooms devoid of any atmosphere. The hotel restaurant is good and also the breakfast is fine. There is wifi but only for one device which is a bit cumbersome. It is a 20 minute walk to the old center of Bayeux and it is not a particularly interesting walk. The next day we drove. Staff was friendly enough.

Room Tip: Ask for a room in the main building overlooking the pond.
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  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JNKetting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Chateau De Bellefontaine

Property: Hotel Chateau De Bellefontaine
Address: 49 rue de Bellefontaine, 14400, Bayeux, France
Location: France > Normandy > Basse-Normandie > Calvados > Bayeux
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Bayeux
#5 Romantic Hotel in Bayeux
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Chateau De Bellefontaine 4*
Number of rooms: 20
Official Description (provided by the hotel):
Here the life of the château can be experienced every day: wood panelling, fireplaces, mouldings. We have preserved the 18th century spirit which is carried through into our park with its 200-year-old trees. ... more   less 
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Also Known As:
Chateau De Bellefontaine Bayeux
Chateau De Bellefontaine Hotel

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