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“Nice place to stay, thanks to staff”

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Novotel Suites Lille Europe hotel
Ranked #10 of 106 Hotels in Lille
Certificate of Excellence
Ghent, Belgium
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice place to stay, thanks to staff”
4 of 5 bubbles Reviewed April 7, 2013

Ideal location close to both train stations and metro. Staff were extremely friendly and helpfull. Breakfast was ok for French standards, though I would have liked less processed food. But even so, It was good to sit down and enjoy.
Our room was just perfect, spacious and clean and no real traffic noise from outside. If I would have to explain why I do not give 5 stars: the bathroom floods when you take a shower and it's a bit of a shame to serve prepacked food in France, where great produce is abundant.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Greet71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VGasinerDirecteur, Gérant at Novotel Suites Lille Europe hotel, responded to this review, April 8, 2013
Dear Greet 71,

All the hotel team want to thank you for your kind comment, and your kindness during your stay.
We are always very pleased to read our guest's opinion about our hotel.

We would love to welcome you again during a future trip in Lille!

Have a nice week,
Best regards,
Jessica Bruneau
Deputy Manager
Suite Novotel Lille Europe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,428 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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staffordshire
Level Contributor
52 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed April 2, 2013

This is a bright and modern hotel adjacent to the Eurostar station and within easy walking distance of the city centre and the old town. Our room was very spacious and well equipped. We were on the top floor (11) with views over the city and were amazed how quiet it was, with hardly any noise from traffic, trains or people. Spotlessly clean bathroom and separate toilet. However, the hairdyer in the bathroom was hopeless - a pity when everything else was such good quality. Recommend you take your own! The continental breakfast was outstanding with loads of choice, plenty of healthy options and was constantly being restocked. Staff were friendly and helpful. A great base for a short break in Lille. Would definitely stay there again and would give it 4.5 stars if there was an option..

  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
Thank sparky50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VGasinerDirecteur, Gérant at Novotel Suites Lille Europe hotel, responded to this review, April 8, 2013
Dear Sparky,

Thank you so much for taking time writting our so kind comment !

We are very glad to know that you liked the breakfast, the room, and that you liked our welcoming !

Please, be sure that you would be very happy to welcome you again.

Good luck for you week,
Best regards,
Jessica Bruneau
Deputy Manager
Suite Novotel Lille Europe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colsterworth, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 28, 2013

Fantastic Hotel located next to the Euro station. Receptionist was friendly and knowledgeable. They also let us in 20 mins early for check-in which was nice! The rooms were huge and came with fridge, microwave (for the tasty treats you could buy in the lobby) and tea/coffee facilities.
The free bottle of water each day was a bonus as were the breakfast bar freebies!

About a 10-15min walk to the centre of Lille and only 5mins to the large EuraLille shopping centre containing a massive 'Carrefour'. The hotel is also located very close to the main road links in and out of Lille.

Breakfast is a little sparse - its more a 'grab and run' self service business breakfast than a full sit down affair. But there was plenty of good quality, healthy options.

Parking - is an issue. The hotel has no assigned parking for guests. It is next to a multistory but this costs 20 Euros for 24 hours. We found this full a couple of times. The next best carpark is underneath the EuraLille centre but beware if you need to carry luggage that far!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheG00dfella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VGasinerDirecteur, Gérant at Novotel Suites Lille Europe hotel, responded to this review, April 8, 2013
Dear Goodfella,

What a pleasure to read such a comment ! All the team is really flattered that you enjoyed their welcome.

It is so grateful to know that our guests were hosted as well as possible.

If ever you have to come back to Lille, we would be very pleased to welcome you again !

Have a lovely week,
Best regards,
Jessica Bruneau
Deputy Manager
Suite Novotel Lille Europe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
High Wycombe, England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 22, 2013

Very nice hotel, right next to the Eurostar station. Rooms were very spacious and had everything you need. Although the hotel is located very close to the station, no outside noise could be heard at all. Lovely and quiet! Staff were very friendly and helpful.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ellen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VGasinerDirecteur, Responsable relations clients at Novotel Suites Lille Europe hotel, responded to this review, March 26, 2013
Dear Ellen,

Thank you very much for taking time to write this lovely comment about our hotel.
We are really pleased that you enjoyed your stay.

We would be very happy to welcome you again at any time !

Best regards,
Jessica Bruneau
Deputy Manager
Suite Novotel Lille Europe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dinas Powys, United Kingdom
1 review
4 of 5 bubbles Reviewed March 21, 2013

We had an apartment with fridge and microwave but no plates or cutlery to be found! Although you could acquire a set of plastic cutlery from reception. The bed was huge, pillows great if you like very soft.
Ideal location for Lille station for the Eurostar also great for the hypermarket just over the road too.
The member of staff who welcomed us was very warm and friendly and gave excellent customer service.
A great selection of tea, coffee, hot choc and nibbles.
Big fluffy towels and a hairdryer supplied. Although the room design was very sort of retro looking it was spotless and warm.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank kate873
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VGasinerDirecteur, Responsable relations clients at Novotel Suites Lille Europe hotel, responded to this review, March 22, 2013
Dear Kate,

What a pleasure to read such a comment !
All the team is really glad that they could make your stay such a pleasure.

We hope to welcome you soon again !

Best regards,
Jessica Bruneau
Deputy Manager
Suite Novotel Lille Europe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 bubbles Reviewed March 21, 2013

Great hotel right next to Eurostar station. Spacious clean room. Nice breakfast but a bit pricey. Great to have tea and coffee making facilities and microwave in the room. Everything you need for a weekend

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank nick_andon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VGasinerDirecteur, Responsable relations clients at Novotel Suites Lille Europe hotel, responded to this review, March 22, 2013
Dear guest,

Thank you very much for your kind comment !
We would be very pleased to welcome your again in our hotel,

Best regards,
Jessica BRUNEAU
Deputy Manger
Suite Novotel Lille Europe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed March 20, 2013

Myself, my wife and 3 year old son have just returned from a 4 night break at this wonderful hotel. We could not fault it at all as it was the perfect base for our short break in Lille.

We arrived by Eurostar and in less than 5 minutes from leaving the train, we were in the hotel. it is located directly adjacent to the Lille-Europe train station. The staff on the desk were polite and efficient and even gave our son a free gift (a childs watch) as we were checking in.

Our room was located on the 3rd floor, and I was initially worried about potential traffic noise, but the windows were so well sound proofed that you literally couldn't hear any noise at all from outside, In fact, it is one of the quietest hotels we have ever stayed in.

The room itself was perfect for us. Nice and spacious with a double bed for us and a single bed for our son. Plently of space left over also for him to play with his toys on the floor. The room also had a fridge and a microwave which were both a massive bonus. The best thing of all was the retracting room dividers. this meant that we could put our son to bed in his 'own room', and still have our 'own room' too - ideal.

Other big positives was free water provided in the fridge every day, free wi-fi, and free movies on demand.

There is a massive supermarket jsut 5 minutes walk away in the Eura-Lille shopping centre where we stocked up with milk and cereal etc. Also in the shopping centre are several places to eat including places for breakfast, sandwiches and evening meals.

Overall this hotel gets a massive 10/10!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ktfc999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Suites Lille Europe hotel

Property: Novotel Suites Lille Europe hotel
Address: Boulevard de Turin, 59000, Lille, France
Location: France > Hauts-de-France > Nord > Lille
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Lille
#3 Business Hotel in Lille
#3 Romantic Hotel in Lille
#7 Luxury Hotel in Lille
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Suites Lille Europe hotel 4*
Number of rooms: 126
Official Description (provided by the hotel):
4 star hotel with 126 inviting 30 m² suites. Enjoy our free unlimited Suitebox service, which includes WiFi and hardwired internet, calls to landlines within France, video and music on demand, music, photos and more. Located in the city centre, across from Lille Europe station and not far from Lille Flandres station. 24 hour services including Boutique Gourmande refreshments, fitness area, business corner. Bar, free massages on Thursdays and public outdoor pay car park. Accessible facilities. ... more   less 
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Also Known As:
Suite Novotel Lille Europe Hotel Lille
Accor Lille Europe
Suitehotel Lille

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