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“Real history in Lille”

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L'Hermitage Gantois, Autograph Collection
Ranked #4 of 107 Hotels in Lille
Certificate of Excellence
Brussels, Belgium
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Real history in Lille”
Reviewed July 20, 2013

Stunning building, friendly and efficient service, French plumbing. Step into a bygone age, old fashioned service, free WiFi. Certainly the best place to stay in Lille aand no more expensive than the modern chain hôtels at the TGV station.

  • Stayed July 2013, traveled as a couple
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Thank QuercusRobur47
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948 reviews from our community

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Traveler tips help you choose the right room.   Room tips (94)
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London
Level Contributor
93 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed July 20, 2013

We were in one of the 'Chambre Tradition' rooms. It was very tastefully furnished and managed to keep some of the original wooden beams, and was generally well appointed.
There was bafflingly a lack of clothes storage space however.

the main bar area was stunning - basically an old courtyard enclosed in glass. Although the drinks were the usual expensive hotel prices, it was worth it to sit in this area.

Good food in the adjacent brasserie

  • Stayed January 2013, traveled as a couple
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Helpful?
Thank Hilary100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 27, 2013

Our base for a city break, we really enjoyed this hotel. The combination of old and new has been done well. The bar is a lovely place to sit and drink. The room was lovely, if a touch small, and perfectly comfortable. Staff were courteous and helpful. Location is ok - slightly dubious street and a 10-15 minute walk from the main sites. Overall a great place to stay if a little pricey.

  • Stayed November 2012, traveled as a couple
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Helpful?
Thank DulwichUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Yorkshire
Level Contributor
153 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed June 21, 2013

This is a very well placed hotel - only a 5 minute taxi ride from the Eurostar station. The building is a clever combination of an old hospice and modern facilities making a very quirky finished product. Our room was of a decent size, but I did not like the separate WC with no fan and no wash hand basin. The bathroom was fine, except the sink was such a curious shelved design with no plug - only a drain - it was impossible to fill it with water for washing or shaving. Everything was clean, and the service at reception was brisk and efficient. We did not sample the food as our deal did not include breakfast (an eyewatering 42 Euros for 2) nor did we stay in for evening meals. The bar prices were sky high, but then it is a 5* hotel. We would definitely stay again.

  • Stayed June 2013, traveled as a couple
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Helpful?
Thank CugsyWestYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis, MD
Level Contributor
354 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed June 1, 2013

We liked this quirky hotel in Lille, it is a perfect mix of new and very old. We arrived mid-day and were promptly escorted to our room in the older part of the hotel. As our lovely escort opened our rather crooked door, she announced that we had received a room upgrade.

It was indeed a nice, large room … and it was the most unusual hotel room we’ve ever slept in. We entered into an area with a wardrobe and work table. To the left was a large bedroom with a king-sized bed, sitting area and an old fireplace. To the right was a huge bathroom, well appointed, including bathrobes and slippers.

The floors were so slanted that the furniture legs had to be cut to various lengths to keep them level, but it was simply charming. We had windows in every room with a view of a purple flower packed inner courtyard.

As worn and crooked as the old part of the hotel was, the public spaces were sleek and modern. The atrium cocktail lounge was very pleasant and the piano music added to the nice ambience. The drink/wine prices, however, were very high compared to anywhere else we stayed and compared to the nearby restaurants and bars. My husband ordered a second glass of wine which, along with the server, never appeared. We took it as our cue to leave and find a place for dinner.

The front staff was helpful with restaurant advice and directed us to two very good, not so touristy, places to dine.

The only faults with this hotel for us were the terribly slow WiFi connection, although we appreciated that it was free, and the location. The hotel is situated a little out of the way from the center of town and the area wasn’t the best. But we are walkers and easily walked to both train stations and to all the Lille sights.

We enjoyed our stay here and appreciated the nice upgrade. Would recommend to anyone staying in Lille.

  • Stayed May 2013, traveled as a couple
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Helpful?
Thank nancyen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed May 28, 2013

The hotel looked great in photos so we booked for a weekend trip to Lille. We drove from London - dead easy on the tunnel. Parked in local multi storey and on the street quite cheap so don't worry about valet nonsense. Also reception don't know about the parking times on the street parking so don't ask - because they want you to pay for valet parking probably.

We had a quiet room at the top overlooking the inner courtyard, so the room was small and low ceilinged, bit dingy due to small dormer window but quite attractive. The bathroom had no window and VERY poor lighting so it was dark and depressing, but quality fittings. Don't get excited by the Hermes toiletries, its just shower gel. Ask for a bright room if you want to see what you are doing! We did just have the basic room though, and that's exactly what it felt like!
We used the brasserie one night which was fine. We didn't have breakfast as the room looked dull - only very high windows you cannot see out so was odd feeling, and was so expensive for breakfast anyway we gave it a miss.
Also, hate to say, but there was the distinct background smell of a dead rat somewhere - both in the restaurant/breakfast area and the brasserie (connected to each other). I have a bit of a fetish about this smell and knew it immediately. Not bad enough to alert everyone, but enough to put me off! Its an old building and an old town and I know its difficult to deal with, so not entirely hotels fault.
The hotel does look good, and the public areas are great and well thought out - comfortable with a bit of glamour. The bar area is in an atrium which gets very busy with business meetings at all times, even weekends. This is good as it makes it a buzzy place top hang out. The prices though are CRAZY expensive - 12 euros for a glass of wine!! They do give out quality nibbles with drinks though, there is a man tinkling on the piano which is always a winner, and the service is very good. Worth it for one glass before moving off!

One other thing - the place seems to have been allowed to gather a selection of laughably bad art - poor handling paintings and ridiculous metal standing figures of nuns and priests. Terrible. The quality of the architecture is first rate, but its close to being spoiled by clutter of bad trinkets junk and kitsch. I know taste is subjective, but their association with whatever local gallery is hawking this guff needs a rethink.

Overall, loOks great in the pictures, not bad in parts and is very smoothly run, but maybe there are better places to spend your money in Lille.

By the way, Lille is FANTASTIC - loads to do if you like arty history stuff. Also worth a trip - the Piscine museum in Roubaix. World class. Also the new Louvre offshoot in Lens - AMAZING!

Room Tip: if you don't like dark dingy rooms, avoid the ones in the roof
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  • Stayed April 2013, traveled as a couple
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Helpful?
Thank jserseypeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw, Poland
Level Contributor
48 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed May 26, 2013

I try to give a short review on the l'Hermitage Gantois in Lille (autograph collection). I went to this hotel due to their Marriott affiliation. First of all the property is extremely nice and in the last reviews you see that the people really like it. It's old church/monastery made into a hotel.

The rooms are nice and the beds comfortable (like always). Although I have the feeling that the room is missing something. There is a see through blind in the shower area which is really see through. It lacks privacy especially when you have a room on the street side with a complete flat block looking into your room. Furthermore the room on the street is very very noisy (so opening a window is a non option).

The free WIFI is extremely slow and you can hardly use it to download attachments so I decided to take the 22 EURO ! per day internet which is also slow (max 150 kbps). It is possible that this due to the location of my room but for the price offered and the price of the room it needs to be perfect.

The business center offered by the hotel is extremely small and impossible to do any work. There is also NO fitness center.

In my opinion this is a hotel for couples and family on a leisure trip not for business travelers who will stay a longer periods.

Room Tip: Don't take a street view room. Extremely loud noise from traffic and passing people
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  • Stayed May 2013, traveled on business
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Helpful?
Thank Busy_Traveller_1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about L'Hermitage Gantois, Autograph Collection

Property: L'Hermitage Gantois, Autograph Collection
Address: 224 rue de Paris, 59800, Lille, France (Formerly L'Hermitage Gantois Hotel)
Phone Number:
Location: France > Hauts-de-France > Nord > Lille
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Lille
#4 Romantic Hotel in Lille
#8 Business Hotel in Lille
Price Range (Based on Average Rates): $$
Hotel Class:5 star — L'Hermitage Gantois, Autograph Collection 5*
Number of rooms: 89
Official Description (provided by the hotel):
A unique hotel for a unique experience…Behind a beautiful flemish and gothic front you will discover a “museum”hotel that will offer you serenity, warm welcome, quality service and goodgastronomic food.Pass the reception and you will find our bar located in a large hall with aglass roof and decorated in a modern style that contrast with the moreclassical structure of our 18th century chapel.The Hermitage Gantois welcomes you in the heart of Lille, between the town centre and thecity hall. Very well located, the hotel is only 5 minutes drive for Lille 2 trains stations and 15 minutes drivefrom the local airport in Lesquin.The hotel was established in a historical monument from the 15th century and is an exceptional mixbetween ancient architecture and modern design. The Hermitage Gantois offers you a special place torelax surrounded by history and modernity. It is the most prestigious address in the north of France and isaccessible in less than an hour and a half from Bruges, Bruxelles, Paris or London. ... more   less 
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Also Known As:
Exclusive Hotel Lille
Exclusive Hotel l Hermitage Gantois

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