Many people stay here for a night or two because they need to get to the eurostar the next morning. It's true, it close to the train stations, but then Lille is small most places are pretty close and they have much higher standards.
This is the kind of hotel where the customer is considered a bit of an inconvenience. Service isn't rude per say but it's all geared towards doing the minimum they have to.
Rooms are basic and not always very clean. Many smell of smoke, there was a dodgy stain in my bedding, horrible brown stains all round the loo.
If you need wifi or Internet, go somewhere else - despite what they say, this place is notorious for basically being about 10 years behind in terms of things like Internet. On one occasion I saw about 5 people sitting on the floor of the corridor as one of them had just managed to get a brief Internet signal. There is an Ethernet cable in the rooms but that never seems to work for anybody.. I have had to go and ask them to reset the Internet every time I've been here and in 5 years it still hasn't improved.
The rooms are rarely ready before 3pm so if you get in early this isn't a great place for you.
It is 5 minutes walk to the old town of Lille which is lovely, but then why not stay in a decent hotel there? You're still 5-10mims walk from the Eurostar and many are not much more expensive but far better quality.
I come to Lille a lot with work and you can always hear an audible groan when we are told we're staying at Lille Europe. The location just isn't worth it, it continues to be a mystery how this place could have 3 stars.
- Official Description (provided by the hotel):
- Hotel with multilingual staff; set in a modern urban complex; walking distance from the old city center. ... more less
- Reservation Options:
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- Also Known As:
- Europe Hotel Lille
- Lille Europe Hotel