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“Great Romantic Stay” 5 of 5 bubbles
Review of Hotel Barriere Lille

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Hotel Barriere Lille
Ranked #2 of 106 Hotels in Lille
Certificate of Excellence
GreenLeadersSilver level
Maidstone Kent
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Romantic Stay”
5 of 5 bubbles Reviewed August 11, 2013

I booked a one night stay here for me and my girlfriend for her birthday.

The hotel was amazing, the staff did everything they could to help, the room was really well equipped and was very very comfortable. The Casino is a must but take your passport when you go down, they didnt seem to like me trying to use a UK driving License. The food and Drink was not overpriced and the mini bar and film selection in the room was also very good.

overall i would say great hotel and well worth the money.

Room Tip: I would recommend paying the extra and getting an Executive room. So much more space and free Mini B...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Bapo16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sylvie59777, Director of Operations at Hotel Barriere Lille, responded to this review, August 16, 2013
Dear Bapo16,

Thank you very much for sharing your impressions following your romantic stay at the Hotel Barriere Lille.

It was a great pleasure to read that you enjoyed your experience with us.

Your feddback about the quality of our services and facilities are greatly appreciated and will be a source of motivation for all team

We are very much looking forward to welcoming you back for you next visit in Lille.

Best Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,057 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Cambridgeshire
Level Contributor
93 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed August 8, 2013

I was looking for somewhere nice to stay in Northern France for a special birthday an a visit to a WW1 cemetery. This hotel proved to be a good choice with easy access from the Channel Tunnel in about 80 minutes, good facilities, very modern and walking distance to the centre of Lille for good eating and drinking. It would also be convenient if arriving by train. We enjoyed our short stay very much even though it was an expense hotel to our normal choices. The casino and theatre in the complex would also be good if thats the sort of thing you are looking for,

the staff were excellent and very helpful in every way - an added bonus.

Room Tip: We hd a top floor end of corridor room - so nice an quiet. Location doesn't make for much of a v...
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Camspig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sylvie59777, Director of Operations at Hotel Barriere Lille, responded to this review, August 12, 2013
Dear Camspig,

Thank you for your positive posting of your recent stay on Tripadvisor.

We are thrilled to hear that we exceeded your expectations about this stay and I personally wish to thank you for your warm comments about our staff!

We truly hope to be able to welcome you back soon to Lille.

Kindest regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windhoek
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed July 31, 2013

We stayed there for just one night with the Aston Martin Rally to London Group. First impression, modern hotel outside the city center.
Huge lines on check in and check out - incredible lines, really long wait
Service - average. Food - average.

Hotel bar closes at 11 pm - they want us to go into the Casino...

Nice room. But would not recommend.

  • Stayed July 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank iesmail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sylvie59777, DIrector of Operations at Hotel Barriere Lille, responded to this review, August 2, 2013
Dear Iesmail,

We thank you for your comment on Tripadvisor concerning your recent stay at the Hotel Barrière Lille.

I am sorry to read that you were quite disappointed.

You were part of the a 200 people group,arriving and departing in the same time. I can recognize that the individual check in and check out for the group could appeared slow but I am sure that you can understand that it's difficult to take care of each guest simultaneously.

It's true that the bar next to the reception desk close at 11 pm but we have 2 more bars opened until 4 am into the casino offering the same selection of drinks with a different atmosphere.

I hope that you will give us another chance to proof our quality of service during an individual stay.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
milan, italy
Level Contributor
171 reviews
171 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 bubbles Reviewed July 24, 2013

I personally didn't like the very modern architecture of the exterior, or the fact that casino and theatre are inside the hotel, but that's just a matter of personal taste, I guess. For the rest, the establishment is a good choice if you're looking for a large room, a convenient parking lot and an attentive service.

  • Stayed July 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lucaerrante
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sylvie59777, Director of Operations at Hotel Barriere Lille, responded to this review, July 26, 2013
Dear Lucaerrante,

I thank you to have chosen the Hôtel Barrière for your visit in Lille.

I am glad to read that you have much appreciated the quality of service and the comfort of your room.

However, I am sorry that you did not like the modern design of the building. It's the new city concept of the Barrière Group and was selected to be in adequacy with the surroundings.

We propose also more classicals hotels with the same attentive service in France. You can find more information and pictures on our website.

I hope to have the pleasure to welcome you back soon.

Warmest regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed July 3, 2013

The staff at reception were so helpful, they went out of their way to assist us on a number of occasions particularly translating for us by phone with a local car company. The rooms are really modern and there are thoughtful extra touches. We were travelling with two small children, one a toddler and when we arrived the baby cot was set up, there was a bottle warmer in the room and the cutest little bathtub in the shower area, the kids just loved it and didn't want to leave. The hotel buffet is good overall but the desert selection is amazing! If we are ever back in lille we would definitely stay here again.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ribby21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sylvie59777, Hotel Manager at Hotel Barriere Lille, responded to this review, July 10, 2013
Dear ribby21,

Thank you very much for this wonderful feed-back on your last stay with us at the Hotel Barriere Lille ! We are thrilled that you and your two small children have enjoyed being with us !

Indeed, the satisfaction of every guest is very important to us and our teams are very sensitive to your compliments.

We are very much looking forward to welcome you on a future occasion!

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed June 2, 2013

Went back to the Barriere Lille for the second time for a weekend away in Lille. In this hotel you can expect a top-service, fluent English speaking staff, valet service and very modern rooms. Maybe still a special comment on the bath tub which is huge and very nice. The location is very convenient: by car you do not need to go through the busy city center and by foot you are within 5 minutes at the Euralille shopping center and in 10 minutes in the Lille city center.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CoolWater82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sylvie59777, Manager at Hotel Barriere Lille, responded to this review, June 9, 2013
Dear CoolWater82,

I would like to thank you for your nice comment. You can be sure that I will convey it with the entire team.
We are even more affected by your comment, that it’s your second stay in our hotel.

We will be pleased to welcome you for your next stay and maybe discover more services in the hotel.

Thanks again for the time you took to share your experience and all the Barrière team look forward to welcome you again.

Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed May 28, 2013

We stayed in this hotel 24th May for a weekend break with friends. Our experience at this hotel was excellent from the moment we walked in, the staff were all very nice and helpful. We found it very easily as we took the back entrance of Eurostar which is marked as area 1 and came out and crossed the road at the lights and the hotel was just the other side it could not have been simpler.

Breakfasts were also very good plenty to choose from and the bedrooms were a reasonable size for a weekend stay with lovely bathrooms/showers and separate loo. The bedrooms are soundproofed very well you also could not hear anybody in the hallways, next bedrooms next door or above and the beds were that good we all slept really well.

The only downside were:

1. The Bath Towels were extremely small and as well were very rough and needed to be larger and replaced with softer towels. For a 5 star hotel this did not bode well.

2. The front reception there were only 4 seats to sit - there being 6 of us made it uncomfortable. It would have been nicer if they would have had a large sofa and more seating. Having said that the bar area did have seating but was not that comfortable.

3. The walk into town was a good 15 minutes but it is relatively flat so walking was fairly easy.

Overall we did enjoy our stay in Lille and the hotel Barriere and we would all love to return one day and hopefully the hotel will take note of our reviews and will think about how they can improve on all the areas which I have pointed out which need attention.

Room Tip: We were on the 7th Floor and this was ok.
See more room tips
  • Stayed May 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Denise Sheila S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sylvie59777, Hotel Manager at Hotel Barriere Lille, responded to this review, May 30, 2013
Dear milly088,

Thank you very much for having taken the time to share your comments on Tripadvisor, following your recent stay at the Hotel Barrière Lille.

It was indeed a pleasure to read that you were overall satisfied with our services and enjoyed your stay with us. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation for the entire team.

Also, I am concerned by your constructive remark regarding the bath towels. Rest assured that I have immediately cascaded your comments to our team to take the appropriate actions.

Thank you again for the courtesy of your time and we all look forward to welcoming you again at the Hotel Barrière Lille in a not too distant future.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Barriere Lille

Property: Hotel Barriere Lille
Address: 777 bis Pont de Flandre, 59777, Lille, France
Phone Number:
Location: France > Hauts-de-France > Nord > Lille
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 106 Hotels in Lille
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Barriere Lille 5*
Number of rooms: 142
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