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“Amazing place that had the best customer service ever experienced”
Review of St Claire Hotel

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St Claire Hotel
Ranked #21 of 130 Hotels in Toulouse
Certificate of Excellence
London
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Amazing place that had the best customer service ever experienced”
Reviewed August 11, 2014

We stayed there for four nights in Toulouse and the staff at the hotel went above and beyond to make our stay wonderful. I would recommend this hotel to anyone in the area and would go back in a heart beat. A truly terrific hotel that made for an all-round terrific experience of Toulouse.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LeightonJames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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535 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Fresno, California
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 3, 2014

This hotel is was wonderful, though located on a marginal side street in Toulouse. They are very near St. George Square with lots of shopping and restaurants in the area.

The St. Claire gets a 5+ for personal service. The hotel employees were very thoughtful and accommodating, including leaving a small gift in the room when they learned it was my wife’s birthday.

Breakfast downstairs in the morning was wonderful with American coffee, lots of fresh fruit, yogurt, croissants, etc. This was a good deal also; guest pay for one breakfast and get the other free.

The rooms are clean, well-lit and comfortable with AC and free wifi. I would stay here again for many reasons but mostly for the positive attitude of the staff.

  • Stayed July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
2 Thank clark m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton
Level 5 Contributor
54 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed August 2, 2014

We booked a room in this hotel 9 months before we were due to travel and received email confirmation of our booking. To be on the safe side, the week before we were due to travel I emailed to confirm our time of arrival. We received the reply that "Due to a technical problem, we inform you that the room booked by your care will not be available" . To be fair, the hotel helped organise a room in a good nearby hotel at the same rate. But if I had not checked, we would have arrived in the evening to find we had no accommodation. Not good.

Stayed July 2014, traveled with family
Helpful?
2 Thank Westwinds3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed August 2, 2014 via mobile

We had a journey of epically biblical nightmares and so when finally made it here, it was with a huge sense of relief. We wanted somewhere central, not too expensive and with comfortable rooms. We were not disappointed.
The manager was amazingly helpful, the rooms comfortable and relaxing, and the additional cost of the breakfast was well worth it.
Above and beyond was the recommendation of an inexpensive but delicious local bistro, which was booked for us and the fact that all the hotel staff were equally friendly and accommodating to us almost non French speaking guests.
If we ever come back to Toulouse I would not look to book anywhere else .

Stayed August 2014
Helpful?
4 Thank Heln2910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colombo, Sri Lanka
Level 6 Contributor
545 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 457 helpful votes
Reviewed June 26, 2014

And there's much more to this appealing little hotel which would make me want to return.

Located about mid-way between the train station and Place du Capitole, it is well situated for sightseeing as well as access to the station and restaurants.

The hotel staff are super efficient, friendly and dedicated to making their guests feel welcome, comfortable and at home. Your wish is their command!

My single room was small but well planned, very comfortable and quiet.

Breakfast was great value -- with good variety including some delicious home made cakes. The little square adjacent to the hotel has a few good restaurants for other meals.

All in all , St Clair was great value and will be my choice for future visits to Toulouse.

Thank you Olivier and team!

  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Roshni2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winsford, United Kingdom
Level 6 Contributor
155 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed June 19, 2014

We were greeted with a free cup of coffee on arrival. Good hotel in the middle of town on a nice square. The room was adequately sized and very clean. Breakfast was good and the staff exceptionally helpful. Air-conditioning was available as was free Wi-Fi.

Room Tip: 302 is a corner room and looks to be quite large.
See more room tips
  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Graham C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 28, 2014

My friend and I traveled to Toulouse for three days and enjoyed our stay at St Claire Hotel. It was an easy 7 minute walk right into the center of town and a 5 minute walk to the train station which was great when were rushing to catch the train out of the city the day we left.

The room was pretty small but it was clean. There was no safe which was upsetting to us because we had to just trust our passports would be okay in there while we were out.

The staff was helpful and warm which was appreciated.

It wasn't the most glamorous hotel I've ever stayed in, but it did the trick.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about St Claire Hotel

Property: St Claire Hotel
Address: 29 Place Nicolas Bachelier, 31000, Toulouse, France
Phone Number:
Location: France > Occitanie > Haute-Garonne > Toulouse > Gabriel Péri
Amenities:
Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #21 of 130 Hotels in Toulouse
Price Range (Based on Average Rates): $
Hotel Class:3 star — St Claire Hotel 3*
Number of rooms: 16
Official Description (provided by the hotel):
Olivier Couraud and his team look forward to welcoming you to the quiet and comfortable St Claire Hotel. They propose a personal and refined base for your stay in Toulouse. With a warm welcome, harmonious colours and soft furnishings, the hotel has everything you need ti ensure that your stay in Toulouse is a pleasant one. ... more   less 
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