We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (825)
Filter reviews
825 results
Traveler rating
408
307
69
22
19
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
408
307
69
22
19
Show reviews that mention
All reviews the main square great location nespresso machine in the room place du capitole complimentary soft drinks boutique hotel facing the street the hotel staff an excellent hotel old city deluxe room modern design place capitol good size public parking central location would definitely stay here again
Selected filters
Filter
Updating list...
10 - 15 of 825 reviews
Reviewed 4 weeks ago

Great Hotel Great Room. Absolutely perfect. We loved Our Stay in your Hotel very much. Very Kind Service. Good decision to Stay in this hotel. In the middle of Toulouse with a fair Prize. We like to Tell it everywhere

Date of stay: May 2019
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank 820michaelh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khair O, Directeur général at Le Grand Balcon, responded to this reviewResponded 2 weeks ago

Dear 820michi,
We would like to thank you for sharing your review about your stay in The Grand Balcon Hotel.
We are delighted to read your positive comments about our location and our staff committed in making your stay a unique moment.
Thank you again for your words and we are looking forward to seeing you for your next visit in Toulouse.
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Location of hotel perfect. Public parking "Capitole" on 50 meters from hotel, if you exit at the correct pedestrian exit. Breakfest not convenient in lobby. we prefered the many restaurant around the corner. 150 meters to Velos Toulouse. All major musea at walking or bicycle distance.

Date of stay: May 2019
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank dekkerc2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khair O, Directeur général at Le Grand Balcon, responded to this reviewResponded 2 weeks ago

Dear Dekker C,
Thank you for your very nice comments about our hotel. I will be delighted to share them with the whole team. It was a pleasure to welcome you and we hope to see you soon at the Grand Balcon Hotel.
Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2019

Perfect location, very nice welcome at the reception, room is beautiful and all you need is there..... excellent breakfeast.... I will definitely stay here again and recommend this my friends and colleagues....

Date of stay: May 2019
Trip type: Traveled on business
Review collected in partnership with this hotel
Thank Voyage07065632961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khair O, Directeur général at Le Grand Balcon, responded to this reviewResponded May 14, 2019

Dear Voyage07065632961,
We would like to thank you for your nice feedback regarding your stay at the Grand Balcon Hotel.
We are extremely happy to read that you were satisfied with your room and the breakfast.
We are looking forward in welcoming you soon for you next stay in the pink city.
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2019 via mobile

Great location in downtown, steps away from restaurants and shopping. It was an easy walk from the rail station and to pick up a shuttle to the airport. Rooms were good size, beds comfortable and wider than the standard twin beds, and they had complimentary soft drinks and Perrier in the bar fridge. Bathroom was nice and water pressure excellent in the shower. We didn’t purchase the breakfast but we paid the same prize out in an small bistro.

Date of stay: May 2019
Trip type: Traveled with friends
Thank richardbL2262QX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khair O, Directeur général at Le Grand Balcon, responded to this reviewResponded May 7, 2019

Dear richardbL2262QX,
Thank you for sharing your impressions about your stay in the Grand Balcon Hotel. I am delighted to read that you had a pleasant stay and that you were sensitive to the comfort and service provided in your room. The entire team is committed to making our clients' memories unforgettable and they are once again there. I hope to see you soon in our hotel.
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2019

We all enjoyed our stay at the Grand Balcon. I personally would ask next time for a room with a proper shower and a proper bathroom. To use water basin in the sleeping room was a bit uncomfortable and a hassle with all the cosmetic stuff.

Date of stay: April 2019
Trip type: Traveled with friends
Review collected in partnership with this hotel
1  Thank Liliane E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khair O, Directeur général at Le Grand Balcon, responded to this reviewResponded April 26, 2019

Dear Liliane E,
I would like to thank you for taking the time to share your experience at the Grand Balcon Hotel.
It is a pleasure to read you all enjoyed your stay. However, it is unfortunate to know the room wasn’t comfortable for you, please know for your next stay, that you can always ask to change if your room does not meet your needs. We are trying our best to satisfy our customers if availability allow us to do some changes.
We are hoping to welcome you soon again and will make sure to give you a different room than your first stay.
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews