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Traveler rating
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All reviews hotel du the main square slight criticism great location nice reception night city break croissants laundry service family suite i highly recommend this hotel air con tv channels town square modern bathroom christmas market breakfast was delicious the hotel offers
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Reviewed February 19, 2019 via mobile

Amazing location. The rooms were clean and spacious and bed was very comfortable. Breakfast was abundant although continental

However something worth mentioning was the staff. Very helpful even when asked on what to do with the protests currently going on.

Very pleasant stay

Toiletries offered could be better

Date of stay: February 2019
Trip type: Traveled as a couple
1  Thank steLija
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2019

The hotel is located right at the Capitloe (as the name kinda suggests…) which is super central but the good thing is, the hotel is not in front but second row so although you are highly down town you will still get a good night’s sleep.

We were impressed by the size of the room on top floor (2nd floor), really roomy and nice bathroom with lots of natural daylight. Also the breakfast was awesome. We are used to Ibis stlyes great breakfast but here we also had a selection of Gluten Free and Lacto Free products, and the Croissants were super fresh as always. Also, gotta love the fresh oranges for self-pressed orange juice! Ohhh the love!

Only one small thing was not so nice: the room service lady was a) very late (came in our room with number 216) around 2 PM so quite some time after lunch but the 2nd day we were back in the hotel for a lunch time nap and she was not very amused about it (to say the least). In fact she got angry at us and basically kicked us out of our room so she could clean it. That was not very nice – it is not our problem when she only came round so late (we were out all morning long until like 1.30PM).

But apart from that, we can absolutely recommend the hotel and would revisit!

Room tip: book top floor :)
Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank flosandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2019

We stayed at this hotel for 2 nights. Cozy rooms, friendly and helpful staff, very good location, fresh, vary and tasty meal for breakfast. There is no fridge (in order to keep cheese, of course) in rooms, but stuff can keep it in the fridge of the hotel. Very good place for short vacay.

Date of stay: February 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Seaside28282168864
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2019

Sadly, at this moment every Saturday afternoon you are either hotel bound for five hours or you need to be out of town due to yellow jacket riots. I. Talking armed police, tanks, smoke bombs and violence. Store fronts ripped off and spray painting graffiti in national buildings. Hotel staff were very nice, but the hotel has just been refurbished and therefore there are some penny pinching corners. Room stat is not adjustable and was often cooler than preferred on a winters day when you can’t go out. Tv volume could not be adjusted so watching tv was difficult when you couldn’t hear most of it and you couldn’t go out. Other negatives are cheapest toilet paper in the world......no tea and coffee in the room......(there was coffee and croissants in the lobby but never any milk). Positives nicely decorated, great breakfast, good public transport links, €1.70 gets you anywhere and includes onward journey via another mode. So metro/tram to the airport, one ticket! Negatives......there is nothing to do in Toulouse city in the winter and it’s expensive.

Date of stay: January 2019
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
1  Thank Heather G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie D, Propriétaire at Ibis Styles Toulouse Capitole, responded to this reviewResponded January 28, 2019

Dear guest,

Thank you for having taken the time to let us know what are your observations about your stay. I am glad that you globally enjoyed it, in light of your rating.

However, I am very sorry that you suffered from the yellow jackets protest, our guests safety is our priority in these cases and it can mean being stuck inside the hotel if needed.

Concerning the heating system and the TV volume, these are dysfunctions we encourage our guests to signal to our reception during the stay, so our staff can fix them as quick as possible. But I take note of these malfunctions anyway.

I also take note of your observations about the toilet paper and the tea/coffee tray in the room with a view to improving our service quality even if, as you explained, there is a tray available 24/7 at the reception with tea, coffee and infusions.

I hope to see you again in our hotel to observe the changes we would make.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 24, 2019

Date of stay: January 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Nathalie D, Propriétaire at Ibis Styles Toulouse Capitole, responded to this reviewResponded January 28, 2019

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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