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“Hotel OK - Pillows a nightmare”

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Campanile Toulouse Ouest - Purpan
Ranked #27 of 130 Hotels in Toulouse
Certificate of Excellence
Bristol, United Kingdom
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Hotel OK - Pillows a nightmare”
Reviewed October 5, 2013

We have stayed lots of times over the years in Campanille hotels but this time we were quite disappointed. Sign posting for this hotel is totally inadequate, even using SatNav we missed it twice. The staff, especially Cedric were very helpful and welcoming. The rooms were small but worst of all, the 'pillows' were lots of lumps of foam masquerading as pillows. There was a kettle but the cups were paper. The restaurant was very well run but oh dear! the first night we ordered steak meduium. It was so little cooked it nearly walked off the plate itself. The second night we thought we would ask for well done but when it came, it was so tough I couldn't even cut it. Luckily I don't have a large appetite. The good points about this hotel are the friendly staff, well run restaurant, welcoming foyer and it is handy for shopping at Carrefour and the airport isn't too far away. The not so good points are, it is old, rooms are too small, pillows are a 'nightmare' and it really need a revamp. There was still a smell of smoke in the corridors but thankfully not in our rooms.

  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
Thank Lynne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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302 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
Oxford, United Kingdom
Level Contributor
381 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 262 helpful votes
Reviewed May 20, 2013

We have stayed in Campanile hotels before and this was not untypical. Bedroom was comfortable with good facilities including a tea maker. However, the corridor stank of smoke despite no smoking signs. We alerted the staff who it appeared opened the corridor window a slight improvement. In England smoking would have set off the smoke alarm and we have seen people evicted from their room for this. More people seem to smoke in public places in France so maybe they are more tolerant.
Staff were very friendly and helpful and breakfast was a very pleasant and relaxing experience.
The one drawback is the lack of parking space. There seemed to be a lot of diners and conferences going on and therefore on arrival back from our sightseeing, on two occasions we found nowhere to park in the enclosed space. The first time we parked next door and were able to move into the hotel area at 10 p.m. when we found a space. The second time, the staff pointed to one of three disabled spaces and said as they had no disabled bookings we should make use of one of them. There is a very large Carrefour supermarket just across the road but this hotel is in a very built up area and you have to concentrate the first time not to miss it.

  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
Thank rondonel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farnborough, UK
Level Contributor
176 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed September 15, 2012

We ran an exhibition and seminar at NOVOTEL Purpan Aéroport, but the room rate was too high to stay there the night before. I booked the Campanile, Purpan at a very reasonable rate, just under £70. Nice rooms, if a bit small, very friendly and helpful staff. As always. breakfast was way too expensive for what you get. Breakfast was nice, but simple. Good hotel reasonable price.

Beware there are two Campanile hotels, one on the airport and this one. I wasted €10 on taxi fares getting to the wrong one first !

Room Tip: Seems quiet throughout
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank stmalcolm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
155 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed August 31, 2012

We stayed here for a night, as we need to catch a flight on the next morning.

We were looking for a hotel that is close to the airport and has a free carpark.

We found out about this hotel through Agoda.com but we didn't book it through Agoda. We just walked in and they have a room us at 67 Euros a night (tax included).

The room was not big but spacious enough. It was clean with a small window if you would like to have some fresh air. Good air-conditioning. Clean bathroom with a bathtub and soap and shampoo provided. Good functioning toilet, Good Wifi Internet in the room. Friendly efficient staffs. tea-making facilities, TV, Good lightning.

They have a carpark free parking for hotel guests.

There is a Carrefour supermarket just in front of the hotel.

There are a few restaurants around that area within walking distance other than the restaurant in the hotel.

Compare to the quality of the room, the price is really good.

We didn't eat here so I cannot comment about the food in the restaurant here.

If you have a car with you, here is a small information that might can help you - after 6.30 - 7.00pm or during weekend and public holidays, there is no cashier working in most of the petrol stations. Petrol is only available with credit card. Just in case you need to fill up petrol for your car but you only have cash with you... We had that problem, as we arrived on the Saturday afternoon and we needed to return the rental car in the next morning before 8.30 am with full tank of petrol. We missed the cashier operation time. And we didn't have a credit card with us, as my husband had left the credit card at home, we tried to find a petrol station that accept cash payment, but we couldn't find one. Finally, we went back to the hotel asked for help. And one of the staffs gave us direction to a petrol station which is not too far away that accept cash payment.

I would recommend anyone to stay there during holiday in Toulouse or just for a night for early flight. It is not too far away from the centre of town. And the free parking can save us some money.

  • Stayed June 2012, traveled as a couple
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Helpful?
1 Thank wintermelon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
3 reviews
3 hotel reviews
Reviewed March 16, 2012

as always with Campanile, this hotel was good value, with easy road access and polite staff. i awoke refreshed and ready for the next day of my business trip.

  • Stayed June 2011, traveled on business
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    • Cleanliness
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Helpful?
Thank Joanna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 16, 2012

We had booked a room for three, so I assumed it would be slightly bigger than a room for 2. It was so small. The third bed was a fold up bed that stored under the double. Not ideal for three adults. But the bed was comfy and the shower was great. Big shopping centre across the road. Having a car was handy at this location. Overall pretty good value for France.

  • Stayed January 2012, traveled with family
    • Value
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Helpful?
1 Thank pacesetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Campanile Toulouse Ouest - Purpan

Property: Campanile Toulouse Ouest - Purpan
Address: Espace Pierre Gaubert Route De Bayonne | Purpan, 31300, Toulouse, France
Location: France > Occitanie > Haute-Garonne > Toulouse
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#22 Business Hotel in Toulouse
#26 Romantic Hotel in Toulouse
Price Range (Based on Average Rates): $
Hotel Class:3 star — Campanile Toulouse Ouest - Purpan 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Campanile Toulouse Purpan
Campanile Hotel Toulouse

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