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“Good location” 3 of 5 bubbles
Review of BEST WESTERN Hotel Athenee by HappyCulture

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BEST WESTERN Hotel Athenee by HappyCulture
Ranked #16 of 129 Hotels in Toulouse
Certificate of Excellence
Melbourne, Australia
1 review
“Good location”
3 of 5 bubbles Reviewed January 17, 2014

Great spot and English girl on reception on arrival was delightful and very helpful. The hotel is very clean and comfortable. My only complaint was that the mattress topper on the lovely large bed was made from either foam or latex and was incredibly hot so we had a bit of a restless night. Buffet breakfast was very nice. Would stay again and remove the mattress topper now we know!

Room Tip: Bit noisy in the morning in our room overlooking the rear hotel carpark.
See more room tips
  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lynda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vsegrestan, Directeur général at BEST WESTERN Hotel Athenee by HappyCulture, responded to this review, January 20, 2014
Dear,

Thank you for writing the comment regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write the comment. We appreciate your loyalty to our brand.


Sincerely,

Valentine Segrestan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

738 reviews from our community

Traveler rating
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    122
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ventura, California
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed November 26, 2013

The hotel was very good for the price and had parking, for a fee, as well. The breakfast was good but simple and the room was clean but small. Staff were professional and pleasant.
The hotel is actually very close to downtown Toulouse and all the nice pedestrian, resaurant shopping areas.

  • Stayed November 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Quinn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vsegrestan, Directeur général at BEST WESTERN Hotel Athenee by HappyCulture, responded to this review, November 28, 2013
Dear,

Thank you for writing the comment regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write the comment. We appreciate your loyalty to our brand.


Sincerely,

Valentine Segrestan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, England, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 25, 2013

Have just spent 3 nights here with three others. The location is fantastic for the city.
Depending on what your expectations are ... for us, it was pretty faultless. Lovely, helpful staff. I would most definately return here.

  • Stayed November 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Vron54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vsegrestan, Directeur général at BEST WESTERN Hotel Athenee by HappyCulture, responded to this review, November 26, 2013
Dear,

Thank you for writing the comment regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write the comment. We appreciate your loyalty to our brand.


Sincerely,

Valentine Segrestan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chilliwack, B.C
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed November 22, 2013

This hotel is ideally located for the train station. I took a stroll early evening to a lovely restaurant for my evening meal. The next morning I thoroughly enjoyed the breakfast downstairs. A all round good experience at this hotel. Front desk employees were friendly and efficient.

Room Tip: my room was at back of hotel so very quiet for sleeping.
See more room tips
  • Stayed June 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank AliKat9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vsegrestan, Directeur général at BEST WESTERN Hotel Athenee by HappyCulture, responded to this review, November 28, 2013
Dear,

Thank you for writing the comment regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write the comment. We appreciate your loyalty to our brand.


Sincerely,

Valentine Segrestan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed November 22, 2013

I stayed here with friends for one night. It was the smallest Best Western I've stayed in and had rather depressing decor. Our room was small, the lift tiny and when we stepped into the corridor we were in pitch darkness and had to use the light from our mobile phones to find a light switch. On the plus side the staff were helpful and friendly and there is private parking available. I had expected better than we got for the price we paid and nicer hotels are available in Toulouse for less.

  • Stayed October 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Glynis1_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vsegrestan, Directeur général at BEST WESTERN Hotel Athenee by HappyCulture, responded to this review, November 28, 2013
Dear,

Thank you for writing the comment regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write the comment. We appreciate your loyalty to our brand.


Sincerely,

Valentine Segrestan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Keighley
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed November 20, 2013

This is a quiet and convenient place to stay in order to visit central Toulouse. The staff were friendly and helpful with advice about places to eat and visit. It is in easy walking distance of both the rail/bus stations and the centre of the city. Pleasant breakfast room.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank TimAKeighley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vsegrestan, Directeur général at BEST WESTERN Hotel Athenee by HappyCulture, responded to this review, December 2, 2013
Dear,

Thank you for writing the comment regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write the comment. We appreciate your loyalty to our brand.


Sincerely,

Valentine Segrestan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kreuzlingen
1 review
5 of 5 bubbles Reviewed November 20, 2013

We came in the last minute on a cold rainy night, ran across this hotel purely by chance! Very nice place and very freindly service!
My family loved the hotel Location.. And Breakfast!
We'd come again next time We're in Toulouse!

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andwhale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vsegrestan, Directeur général at BEST WESTERN Hotel Athenee by HappyCulture, responded to this review, November 28, 2013
Dear,

Thank you for writing the comment regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write the comment. We appreciate your loyalty to our brand.


Sincerely,

Valentine Segrestan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Hotel Athenee by HappyCulture

Property: BEST WESTERN Hotel Athenee by HappyCulture
Address: 13 B rue Matabiau, 31000, Toulouse, France
Location: France > Occitanie > Haute-Garonne > Toulouse
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
#10 Luxury Hotel in Toulouse
#10 Family Hotel in Toulouse
#14 Romantic Hotel in Toulouse
#15 Business Hotel in Toulouse
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Hotel Athenee by HappyCulture 4*
Number of rooms: 35
Official Description (provided by the hotel):
Welcome to the Best Western Hotel Athénée, beautiful charming hotel located in the city center of Toulouse. The best quality / price ratio for your stay in Toulouse. A few steps from the cultural and business center, the hotel is 400m from the Capitol. Every day, discover our HappyTime "Gourmet Aperitif" from 6pm to 8pm, you are our guests ! ... more   less 
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Also Known As:
Best Western Toulouse
Best Western Athenee
Toulouse Best Western

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