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Best Western Hotel Athenee
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Reviews (828)
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All reviewstea coffee facilities in the roomevery eveningseparate toiletsmall loungeroom was cleanwithin walking distancejeanne d'arcon site parkingmin walkingsmall deskrailway stationother guestshelpful with directionscold meatsairport shuttle stopscity breakbreakfast area
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Reviewed July 24, 2013

Apart from the yellow decor we were very happy with the facilities at the Athenee. Rooms were clean, the beds comfortable, the AC worked well and continental breakfast buffet generous. The young staff were very helpful and obliging. Very convenient for the railway station, metro, airport bus and the city centre. The street outsde is not the smartest but gave us no problems.

  • Stayed: July 2013, traveled as a couple
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Thank mjm144
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vsegrestan, Directeur général at Best Western Hotel Athenee, responded to this reviewResponded July 30, 2013

Dear,

Thank you for writing the comment regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write the comment. We appreciate your loyalty to our brand.


Sincerely,

Valentine Segrestan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2013

I stayed at this hotel for a week during a business trip.
The room was what I expected from a 3*** hotel in France, cosy, comfy, clean and I've been able get a good sleep, as the aria wasn't so noisy, even if it's located dowtown Toulouse.

The breakfast was a good choice, not poor nor rich, excellent viennoisirie and cheese. The bread was "french baguette" which is a big plus!

They propose room service dishes, but I didn't get to try anytihing when I found out it's heated food.

TIP: when booking online, they offer a lunch box (which contains a sandwiches, chips and a bottle of water), but you have to ask for it! I did and it was very useful on the road!



The parking costs 10 E per day,

  • Stayed: July 2013, traveled on business
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Thank R0xana87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vsegrestan, Directeur général at Best Western Hotel Athenee, responded to this reviewResponded July 30, 2013

Dear,

Thank you for writing the comment regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write the comment. We appreciate your loyalty to our brand.


Sincerely,

Valentine Segrestan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2013

We stayed one night and it was perfect. The AC worked wonderfully and the room was clean. We were traveling w/ our 1 year old and the hotel provided a baby cot for sleeping and a high chair for breakfast. The location was ideal for walking around town and catching the 5 euro bus to the airport. Staff were friendly. I would stay here again.

  • Stayed: July 2013, traveled with family
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1  Thank Polonia50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vsegrestan, Directeur général at Best Western Hotel Athenee, responded to this reviewResponded July 23, 2013

Dear,

Thank you for writing the comment regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write the comment. We appreciate your loyalty to our brand.


Sincerely,

Valentine Segrestan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2013

Just stayed one night returning to Toulouse for flight home.
Very friendly reception staff. Only five mins walk into the centre of town.
Good choice of breakfast. Good value for money for a couple of nights break.
Air conditioning very welcome.
Take care when trying to park your car it's a tight fit. Don't try to park your ranger over in the car park it just won't fit.

Stayed: July 2013, traveled as a couple
Thank Livster64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vsegrestan, Directeur général at Best Western Hotel Athenee, responded to this reviewResponded July 16, 2013

Dear,

Thank you for writing the comment regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write the comment. We appreciate your loyalty to our brand.


Sincerely,

Valentine Segrestan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2013

We have stayed in this Hotel on weekend breaks on a number of occasions & we cannot fault the staff/cleanliness/location of this Hotel.Unfortunately on the last 2 trips we have had Room 15(way too close to the lift)next time we will request another room,apart from this slight hiccup it is a good hotel,excellent value with good breakfast & cheap parking.

Room Tip: Try to keep away from the lift,
  • Stayed: June 2013, traveled as a couple
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Thank Jim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vsegrestan, Directeur général at Best Western Hotel Athenee, responded to this reviewResponded July 3, 2013

Dear,

Thank you for writing the comment regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write the comment. We appreciate your loyalty to our brand.


Sincerely,

Valentine Segrestan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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