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“a very nice experience” 5 of 5 bubbles
Review of BEST WESTERN Hotel Athenee by HappyCulture

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BEST WESTERN Hotel Athenee by HappyCulture
Ranked #16 of 129 Hotels in Toulouse
Certificate of Excellence
Haifa
2 reviews
“a very nice experience”
5 of 5 bubbles Reviewed December 16, 2011

very nice hotel. facilities excellent. friendly team.
vry good location. very quiet.
room very nice.

  • Stayed December 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shmuel Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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738 reviews from our community

Traveler rating
    215
    373
    122
    20
    8
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Europe
Level Contributor
146 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed December 16, 2011

Offering secure parking, 10 minute walk to the city, & free breakfast, this is one of the better Best Westerns. Hotels are trying much harder these days & this hotel goes the extra mile with a complimentary drink on arrival & the offer of a modest but welcome packed lunch.

Room Tip: Avoid the room next to the spiral staircase which is noisy, & when we visited had a strong smell...
See more room tips
  • Stayed December 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank sheelaghrobinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toulouse, France
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed December 13, 2011

Only 10mins walk (maximum) to Capitole square and a few mins to buses and the Metro (Jean D'Arc).
I stayed for 1 night.
Clean,comfortable,quiet & quite spacious (rm 12).Shower gel is provided.Fridge is stocked with a variety of drinks,crisps,and choc.
Decor is modern in the reception and dining area,so so in bedrooms (a bit outdated).Breakfast was simple (limited amounts and varieties of cheese,ham,bread/pastries,yoghurt,juice) but satisfactory.The dining area is small so if the hotel appears to be quite full,get to breakfast early.
The parking is VERY tight (and costs 10euros a day) so if you have a long vehicle assess your options in advance.
I received lunch vouchers on arrival and was told I could claim the free drink on arrival but I can't comment on either as I didn't claim them.
I got the room at 80euros (a dbl for 2 persons...2 singles pushed together).Based on this discounted price (and not having used the lunch or free drink vouchers) it was worth the money.I wouldn't spend more than that on it though.
I only really met one member of staff - the receptionist.She was friendly on arrival but was rather rude when I tried to get a copy of the city map off of the counter top (just because I had to lift up one of her folders to get to them).I'd therefore downgrade them on customer service but will say that in the morning the same girl was there and having worked late the night before was back in early and juggling her time between the reception desk and the dining room.So they're possibly understaffed and under pressure.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank tiff a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork, Ireland
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed November 20, 2011

Very enjoyable stay for a rugby weekend. Good breakfast included in room rate. Having private parking is a huge plus in a busy city centre.

  • Stayed November 2011, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ajh1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
1 review
5 of 5 bubbles Reviewed October 29, 2011

I stayed three nights in this hotel and I was completely satisfied. The hotel is close to the metro station (Jean D'Arc) so it was easy for me to get back even during the night.
The stuff was really helpful, The room was clean, with the bath in the bathroom (not only the shower) and separated WC (which is also not very common). The breakfasts were very good. There were many details (all of them free of charge) that increased overall good "feeling" from the hotel such delicious breakfast, wifi in the room, tea/coffee facility in the room, welcome drink or lunch box.
The biggest problem I had was with TV. There were around 50 channels in TV, but all of them in french language except one or two in german. I would appriciate some english news such as BBC...but it really was not so important.

  • Stayed October 2011, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tomas V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosemere, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 22, 2011

This hotel is located near the heart of the city. It has easy access on foot. This hotel is clean and the room although small, met our needs. The service was courteous. It was possible to get a lunch box once during our stay.
The hotel is located a short distance from traffic. Maybe an area a little less safe at night.

  • Stayed August 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Gilles786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed September 12, 2011

One of the good things about this hotel was the staff..hahaha..They were all so happy and ready to help.
Talking slowly was okay to communicate in very basic English.

Room was okay and very clean. I found the pillows a bit soft but nothing terrible. Coffe and tea facilities included in your room and internet connection (good one) was free of charge too.

I was welcomed with a glass of champagne and a lunch box :-) that was great after 32 hrs traveling and the breakfast (included in the price) was okay to start every day :-)

Hmm I agree that the location is good to walk to go to the capitole and main atractions and to get the train and to the main subway lines but I agree with the person that says that the street looks a bit scarry at nigh too. I think it is because is near to Matabio station which is the main train station but also the precinct of drogadiction and prostitution at night (very late at night).
Nevertheless, police is around all the time and I was at the hotel for 5 nights eating out at night till 11pm and no one bother me at all. There were lots of turists every day at night! so I did not see anything terrible neither lots of people (Drogadits or prostitutes) there. I know it was different very late at night cause I talked with other guests that were out till very late (2-3am) every day and the situation was differnet. I believe any place after 2am gets scary.

Overall a great experience, clean room , nice breakfast, great staff and the hotel was close to restaurants, main atractions, train station and bus station. The airport bus (stop) is within walking distance (2 blocks from the hotel).

  • Stayed August 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank emmalej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Hotel Athenee by HappyCulture

Property: BEST WESTERN Hotel Athenee by HappyCulture
Address: 13 B rue Matabiau, 31000, Toulouse, France
Location: France > Occitanie > Haute-Garonne > Toulouse
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
#10 Luxury Hotel in Toulouse
#10 Family Hotel in Toulouse
#14 Romantic Hotel in Toulouse
#15 Business Hotel in Toulouse
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Hotel Athenee by HappyCulture 4*
Number of rooms: 35
Official Description (provided by the hotel):
Welcome to the Best Western Hotel Athénée, beautiful charming hotel located in the city center of Toulouse. The best quality / price ratio for your stay in Toulouse. A few steps from the cultural and business center, the hotel is 400m from the Capitol. Every day, discover our HappyTime "Gourmet Aperitif" from 6pm to 8pm, you are our guests ! ... more   less 
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Also Known As:
Best Western Toulouse
Best Western Athenee
Toulouse Best Western

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