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All reviewsclub roomplace du capitolegreat locationthe main squarecity squarechristmas marketfront desk staffinternal courtyardhotel is locatednice roomcomfortable roomsbusiness triplovely cityold citymini barair conditioningbars and restaurants
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Reviewed December 9, 2012

Stayed here for two nights on a business trip. My room was lovely. The patio and lobby were good places to meet colleagues and do a bit of work.

The WiFi was free and fast. I didn't eat at the restaurant, but I did notice the food was pretty expensive. The coffee and drinks were good.

  • Stayed: September 2012, traveled on business
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Thank anniejay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 24, 2012

Hotel is located on the Capitole square making it very central and a great starting point to explore Toulouse. Breakfast good and very quick free wi fi throughout the hotel. Check in quick and staff friendly. Rooms large for a European city hotel. Good for business and leisure.

  • Stayed: November 2012
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Thank travis25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this reviewResponded January 10, 2013

Dear Sir, Madam,

The Crowne Plaza Hotel Toulouse has known some changes and renovation over the past few months and we are glad to hear that these appear to be for the best. Our location and the size of our rooms are definitely strong advantages when staying with us but we are pleased that you were also satisfied with our staff.

We hope to welcome you again very soon.

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Reviewed November 19, 2012

I stayed here on a business trip with my boyfriend. Check in was easy, staff were helpful and polite. Rooms were very large and clean. I had a very comfortable stay here. Location is perfect as its right in the Capitol making it easy to go out in the evening to shops, bars and restaurants. What else could you ask for?

  • Stayed: October 2012, traveled on business
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Thank Sarah Alice D D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this reviewResponded January 10, 2013

Dear Madam,

Thank you for taking the time to share your point of view on the Crowne Plaza Hotel Toulouse. We are happy to hear that you enjoyed the hotel location as well as the services we offer and the comfort of our renovated rooms.

It is true that our location in the heart of Toulouse is a key advantage that offers convenience as well as many possibilities of recreational activities.
We look forward to having you back for business or leisure.

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Reviewed November 18, 2012 via mobile

Nice hotel. If i go in the future to toulouse surely i will stay in it. Nice location, rooms. In the middle of the city. I will advice all my friends to go there...the service was excellent. Prices are okey.

  • Stayed: October 2012
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1  Thank Bush88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2012

We telephoned the week before, directly to the Hotel and asked about parking a small trailer. They said this could be done and looked forward to seeing us. They would have seen us One and a half hours earlier if they had told us that most of Toulouse has the roads up and their is only one small road leading into the square where the Hotel is. very Large square. We spent with Sat Nav one and a half hours with small trailer in the tiny side streets of the old city until we rang the hotel to be told that we had to take a paticular street to access them. Why were we not told this before we arrived?
We arrived exhausted and very annoyed. The rooms were great. Bat staff a bit disinterested in us so we went out to eat.. Will stay somewhere else next time.
My son was given a room on the front of the Hotel and could not sleep as the noise from the street was tremendous.

Room Tip: Away from the road at the front
  • Stayed: November 2012, traveled on business
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Thank margendy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLSFR, Responsable relations clients at Crowne Plaza Toulouse, responded to this reviewResponded January 17, 2013

Dear Sir, Madam

We value each and every guests of our Hotel and therefore would like to thank you for sharing your opinion on the points you think we should work on.
Toulouse’s road and traffic have known some major changes recently and it has taken a bit of time for us to adjust. Please trust that we are aware of this and are doing our best to better inform our guests.
As for the rooms we apologise for the inconvenience caused by the one you were given. We have very quiet rooms with nice views on our Patios, so I am sure that we would be able to accommodate you if you were willing to stay at The Crowne Plaza Hotel in the future.

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