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Reviews (1,352)
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Reviewed August 15, 2017

We had a very pleasant stay at the Toulouse Pullman Center. The hotel is funky and stylish and the staff were incredibly pleasant and helpful. There is a major road work project going on in front of the hotel and, if your room is on that side, you are likely to be disturbed by the noise (during out stay in August, work was starting at 7am). The rooms were nicely designed and well appointed. Because of the road work, the area around the hotel is a bit deserted at the moment, but the hotel is only a short distance away from restaurants and night life. Overall, a nice stay.

  • Stayed: August 2017, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank luvs_trvl_and_dogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent G, Directeur général at Pullman Toulouse Center, responded to this reviewResponded August 17, 2017

Dear Madam, Dear Sir,

The entire team and I thank you a lot for your nice comment.
It is always pleasant to read that the quality of our services contributes to the quality of your stay.
I am also delighted to read that you share our choices regarding decoration and style.

I hope to welcome you again very soon.

Best regards,

Vincent Galoche


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Reviewed August 8, 2017

Yes,the hotel has a problem with major roadworks at the moment and will have for some time therefore management must work harder.There is no parking in the vicinity so an extortionate 25Euros per night is blackmail. To charge 52 Euros for an "Express breakfast" when their own advertising says 13 Euros per head is not good business. Finally how can nobody notice a plug blocked sink only lifted with a scissors! This hotel is saved by its brilliant reception staff for whom nothing is too much trouble.

Room Tip: Sleep at the back as road works start early.
  • Stayed: August 2017, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank lucyrupert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent G, Directeur général at Pullman Toulouse Center, responded to this reviewResponded August 9, 2017

Dear Madam, Dear Sir,

I am very sorry to read your desappointment, and present you my sincere aplologies.
Endeed our private parking is proposed upon arrival, providing valet service 24 hours a day, which is ,per a 24 hours lenght, the same price than the Jean-Jaures public parking situated 5 minutes away from us.
We always give the choice to our guests to park their car either with us or not, public parking spaces are also available in the streets around the hotel.
I have shared your comments regarding technical services issue as well as breakfast charges for which I confirm that extra-billing has been refunded upon departure.
I am sorry to see that you left us with a bitter impression and sincerely hope you will give us the chance to regain your confidence on a future stay.

Sincerely

Vincent Galoche

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Reviewed August 7, 2017

This hotel is part of an upmarket chain of Accor hotels and as such, expectations were high. Well, our expectations were surpassed. The hotel is in a central location so ideal to walk to all the main parts of town

The reception folks were attentive beyond belief and helped make our stay very enjoyable. Jeremy, in particular, was engaging and helped us by recommending a restaurant for dinner which turned out to be quite a place. He not only suggested the restaurant but also made the booking for us.

Valet parking in the underground car park costs 25 Euros but worth it for the security.

Breakfast was a buffet but the food was lovely and fresh.

The room was modern, comfortable and a good size. All the usual amenities.

All in all, the stay at the Pullman was very enjoyable and would certainly stay there again.

  • Stayed: August 2017, traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank maziac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent G, Directeur général at Pullman Toulouse Center, responded to this reviewResponded August 9, 2017

Dear Madam, Dear Sir,

The entire team and I thank you for taking the time to write about us.
Delighted to read that you had an enjoyable moment at the Pullman Toulouse centre and that we managed to surpass your expectations.
I have personnaly congratulated Jérémy for his outstanding sense of service.
Thanking you again for your encouragements and hoping to have the pleasure to welcome you again very soon.

Sincerely

Vincent Galoche

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Reviewed August 6, 2017 via mobile

The hotel looks very fresh and new.
Great location next to the city centre.
Rooms are spacious and clean. Bathroom huge and loved the 'rainfall' shower head.
The restaurant is a huge plus and serves great food - both for families, couples or single travellers - we saw a lot of airline crew eating here, meaning that single travellers will not feel alianated.
The hotel have valet parking - but we chose to park our rental car at the garage right outside, which is very convenient.
Only con is the huge construction at the street outside - not something the hotel can be blamed for - but it adds to the total picture.

Stayed: August 2017, traveled as a couple
Thank NubbieDK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent G, Directeur général at Pullman Toulouse Center, responded to this reviewResponded August 17, 2017

Dear Madam, Dear Sir,

I am delighted to read such good comments and I am delighted to share your experience and feelings with the entire team.
We welcome guests from all part of the world, business travellers, families, couples and we always try to do our best to suit your needs.

I hope to welcome you soon again.

Best regards

Vincent Galoche

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Reviewed August 5, 2017

Nice hotel in Toulouse, can't see that it 5*, very nice 4*
Check in was fast and friendly
Nice room but no real public areas. Breakfast was very good, expensive if not included in rate
Hotel is close to train station, metro bus etc but area is not the nicest but only 10 minute walk to centre. Area is being re-developed so road is a mess but there is no noise in the hotell

Room Tip: Close to train station
  • Stayed: July 2017, traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Peter85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent G, Directeur général at Pullman Toulouse Center, responded to this reviewResponded August 17, 2017

Dear Madam, Dear Sir,

Thank you very much for your comment.

I congratulated the team for their kindness and professionalism.

I am delighted to read that you enjoyed our breakfast and the hotel localization.

Awaiting to welcome you soon.

Sincerely,

Vincent Galoche

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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