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“Friendly staff - hidden contract”

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At Home Appart'Hotel
Bournemouth, United Kingdom
Level 5 Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Friendly staff - hidden contract”
Reviewed November 18, 2013 via mobile

Beware of the hidden contract as below.

On arrival met by very friendly staff, lovely people!. Was told we'd been upgraded on arrival which was lovely to hear but sadly we'd been upgraded from a non smoking studio to a lightly larger smoking studio so would of preferred to have stayed in previous, but never mind, didn't want to be rude.

Lovely nice and central, lovely Irish bar few hundred metres down the road, central location, all appears to be clean. Bath is very small mind!. Shame that they only have a hob / microwave. No actual oven. Nice lidl down the road and other such shops.

Overall not the best accommodation we've stayed in but is competitively priced

Stayed November 2013, traveled as a couple
Helpful?
2 Thank Gazpara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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118 reviews from our community

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    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
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English first
Glasgow, United Kingdom
Level 4 Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 17, 2013 via mobile

I booked a short stay of 6 nights in this hotel and on first impressions it was modern and the staff were very helpful and polite, a factor which remained constant throughout the stay. The one thing that I do feel should be improved is drawing the customer to the fine print on the back of the "contract" that you are asked to sign but reassured that it's a formality. There are hidden responsibilities for you as the guest to clean the hotel room before you leave and "Leave it as you found it". Possibly taking this to heart we bought some cleaning wipes and on the once over on our 6th night we found what looked like 2 weeks of dust in some areas... Luckily I had read previous reviews and knew of the hidden conditions so please beware if you are not fluent in French writing. The hotel also operates on a no frills, where additional house keeping to the one complimentary visit will cost you a fee. However I did know about most of these factors before booking, my last negative comment would be about the beds which were advertised as a double room, only to find 2 single beds to push together in a futon type setup. They are probably the main reason I am rating this hotel downwards. The staff definitely save the day here and all credit to a friendly happy team. My advice would be, good for a short stay although there may be alternatives in a more central location for similar prices.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Iain_tank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
Level 6 Contributor
109 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed March 25, 2013

If you are looking for a nice hotel, not expensive and expecially very quite, this is the perfect solution. I spent two nigths here, it is well connected with the metro station, very silent, nice and clean rooms with Internet wifi also in the room (I was at the 5th floor). Definitely recommended!!

Room Tip: High floor, not facing the main road (what I actually had)
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  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RomagnaMia82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milano
Level 4 Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 24, 2013

I booked for two noghts a double room for a great price. The hotel is very central and it offers these little apartments fully furnished with kitchen and nice bathroom.
The hotel is very silent and the room has good courtains so you can have dark.

What can i say...this is the perfect place where to stay!

Room Tip: the room that face on the internal garden maybe are more silent
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  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ppmi p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw, Poland
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 10, 2012

At Home Hotel is well located, It is an eleven floor bulding placed quite near to the city center and metro station. There are few bars and shops in the vincinity. The rooms are quite small (except apartaments). Price isn't adequate to value. 60 Euro per night normally, and 40 Euro if you stay for longer period. Studios with kitchen and bathroom (with balcony).

Room Tip: Do not take room next to elevator...its noisy!
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rafal_waw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
Level 5 Contributor
44 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed October 14, 2012

At Home Apart are in the most fantastic location. Walking distance to the centre of Toulouse. Nice view right beside the Canal du Midi. Secure underground parking even if the parking instructions are a bit complicated. We had a one bed room apartment which was spacious. Very clean. Well equipped. Reasonably good value for money. Staff lovely. The downside and what would put me off returning is the apartments are very worn and while clean they are down at heel which makes them less comfortable than they could be.

Room Tip: Visit Le Danu bar nearby for great fun and wonderful food.
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Stayed March 2012, traveled as a couple
Helpful?
1 Thank DublinExplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
France
Level 6 Contributor
224 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed October 1, 2012

There are two types of room in this hotel, studios and one bedroom apartments. The beds in both are comfortable. Both have a hob and a microwave for cooking and the apartments have a dishwasher. The rooms are quiet.
The staff are brilliant!! Friendly helpful and always smiling. They know some great restaurants too!
The secure underground parking is a real bonus, but it must be booked in advance.
The location is very good; close to the centre and all the sites, shops, museums, etc.
I will definately use this hotel again.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about At Home Appart'Hotel

Property: At Home Appart'Hotel
Address: 7 rue du Pont Montaudran | Place Dupuy, 31000, Toulouse, France (Formerly Appart' Valley)
Location: France > Occitanie > Haute-Garonne > Toulouse
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #12 of 34 Specialty Lodging in Toulouse
Price Range (Based on Average Rates): $
Hotel Class:3 star — At Home Appart'Hotel 3*
Number of rooms: 124
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