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“Pleasant Surprise”
Review of Panorama Hotel

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Panorama Hotel
Ranked #11 of 185 Hotels in Lourdes
Certificate of Excellence
Reviewed September 27, 2013

We were with a tour group and our original hotel was not available due to the flooding they had earlier. The hotel was well located. You could easily walk to The Grotto and cathedrals. We were only there one night but found the place to be clean and comfortable.

  • Stayed: September 2013, traveled as a couple
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1  Thank Nancy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sophie L, Directeur général at Panorama Hotel, responded to this reviewResponded September 30, 2013

Thank you for visiting us. It's a pleasure for me and my staff to welcome you, I know that this event was destabilzing for many of visitors. So we did our best to arrange the new accomodation. See you very soon. Sincerely Yours. P. Saffores. Manager

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134 - 140 of 408 reviews

Reviewed September 23, 2013

I stayed in a single room, it was a good size, modern, clean and had a good view with balcony and safe. It was a little noisy a couple of nights. The front desk staff were excellent and did their upmost to help me with any queries/requests.

The breakfast was so so, and there was no tea/coffee making facilities in my room which is why I only gave it 4 stars. But this is quite common in French hotels.

It's a very short walk to the sanctuary, and the staff really were really excellent.

Room Tip: Don't sleep in 518, I heard everything that was going on in the room on the 6th floor above me!
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  • Stayed: September 2013, traveled solo
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1  Thank Lulufw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sophie L, Responsable relations clients at Panorama Hotel, responded to this reviewResponded September 27, 2013

Dear Guest,
Thank you for your feed back. We've worked on a new offer for the breakfast we have to set up this improved breakfast very soon. Hope we will have the pleasure to welcome you next time. Best regards.

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Reviewed September 23, 2013

This area tends to have smallish rooms that are rather old. I had never heard of panorama but we were booked into it as our original hotel was closed due to the June floods. We could not have been more impressed the front desk staff were fabulous. Valerie and Luca were a breath of fresh air. Professional, helpful, knowledgeable, friendly, attentive. Nothing was too much trouble. Previous issues with wifi have been sorted as the connection was always good. The views facing the sanctuaire were lovely. The rooms clean and roomy for this part of the world. We will definitely stay here again.

  • Stayed: September 2013
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Thank adlondon62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sophie L, Directeur général at Panorama Hotel, responded to this reviewResponded September 27, 2013

Many thanks for sharing your nice experience. My staff and I will be very glad to welcome you very soon. Sincerely yours. Patrick. Manager

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Reviewed September 22, 2013

Just returned from a three night stay at this hotel. Great location beside the sanctury,very clean and excellent food with a cup of tea/coffee available at all meals! Unfortunately good food isn't always a given when staying in Lourdes but here it was excellent.Wonderful staff who work extremely hard. Had a room on the sixth floor which was lovely. Separate bathroom and toilet made the room a bit small. A tiny blip on an otherwise flawless stay. Won't stay anywhere else in Lourdes from now on. Thank you

  • Stayed: September 2013
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Thank Patriciaeire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2013

We have stayed in many hotels in Lourdes over the years but the Panorama is by far the best. After checking in at 21.00h we were delighted to find the staff had organised a late dinner for us without being asked. That was a great start to a wonderful 5 night stay The twin room was large with a balcony, fridge, safe and good sized bathroom. The staff without exception were friendly and helpful, especially the restaurant staff who looked after us so well at every meal when we were late due to work comittments. Nothing seemed to be too much trouble and the food was the best we have had in any hotel in Lourdes. We will be staying at the Panorama in future, no where else compares and the location cannot be beaten either.

  • Stayed: September 2013, traveled with friends
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1  Thank Marie186605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2013

We have just returned a three night stay in the above hotel. We can honestly say that it is a lovely hotel, great staff and lovely food. We have a lovely room on the 6th floor with a fridge, safe and air conditioning. We would recommend this hotel to anyone travelling to Lourdes and hope to return again. A special thank you to Valerie....hope to see you all soon

Kay and Linda

  • Stayed: September 2013, traveled with friends
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Thank kateandtonyireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2013

We booked a two-night stay through Olotels.com at a discounted rate. When we went to our room on the 6th floor, it is big but dim (can't open the curtains because it faces another building), shower room is separate from the water closet and hot. Since it was just for two nights, we were okay until we started walking around the room. That sealed it, the floor at the foot of the bed creaked loudly with every step. We decided to let reception know and the lady (sorry we forgot her name by now), immediately found another room for us: smaller but brighter (with a view of the steeple of the Basilica), modern bathroom, working airconditioning system. Simply, what a four-star hotel room should look and feel like.

The staff are friendly and helpful. The lady at the reception who helped us was very friendly and understanding (she has short, blonde ala-Meg Ryan hair). In case she reads this, thank you for making our stay wonderful!

  • Stayed: August 2013, traveled with family
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1  Thank McIntyre_C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sophie L, Directeur général at Panorama Hotel, responded to this reviewResponded August 29, 2013

Dear guest,
Thanks for sharing your experience with other travellers. I will forward your comment to Valerie, she will probably be proud to look like Meg Ryan! I'm happy to see that she gave you the best to satisfy your requirement. Hope to welcoming you soon. Best regards. Mathieu. Manager

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Additional Information about Panorama Hotel

Address: 7 rue Sainte Marie, 65105, Lourdes, France
Phone Number:
Location: France > Occitanie > Hautes-Pyrenees > Lourdes
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 185 Hotels in Lourdes
Price Range: $99 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Panorama Hotel 4*
Number of rooms: 106
Official Description (provided by the hotel):
Located opposite the entrance to the Shrines, the Panorama Hotel is an entirely new, cosy and welcoming hotel that's sure to appeal to you thanks to its modern and colourful interior decorating. Its lounges are spacious and comfortable and boast a business area. Rooms are equipped to a high standard with free WiFi, minibar (on request), kettle, flat screen TV, 70 international channels, radios and air conditioning... Some rooms and suites overlook the Shrines and the hotel also has rooms for persons with reduced mobility. The hotel's large panoramic restaurant offers delicious traditional-style cuisine.106 ROOMS AND SUITES ... more   less 
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