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Traveler rating
210
91
18
10
3
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All reviews staff treat bar terrace beautiful restaurant elegant dining room rooms are nicely decorated perfect location reception team an older hotel toilet paper public areas convenient hotel great hotel enjoyed our stay a lovely stay lots of shops walking distance would highly recommend this hotel
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1 - 6 of 332 reviews
Reviewed 4 weeks ago

This hotel is excellent. The rooms are modern and clean. The rooms have great beds, air conditioning, and a mini bar. The restaurant is very good and the hotel is centrally located to all there is to do in Lourdes.

Date of stay: September 2019
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank TheReviewGuy77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HV Gestion V, Directeur général at Grand Hotel Gallia Londres, responded to this reviewResponded 4 weeks ago

Dear Customer,

All the staff of Grand Hotel Gallia and Londres join me in thanking you for your visit to our hotel.
We are always proud to meet the needs of our customers and to make the place as pleasant as possible and a service up to your expectations.

Once again, thank you for being here. We look forward to seeing you again in your home in Lourdes, Grand Hotel Gallia & London.

Sincerely,

Jerome TREMBLET
Manager
Grand Hôtel Gallia & Londres

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2019

The Gallia&Londres hotel has beautiful rooms with the necessary comfort, good food during dinner and breakfast and especially a very kind staff. Very special appreciation for the bartenders at the bar; they work so hard. Chef bartender Simone and his colleague Cathy really made our day by treating us well and by creating the best cocktails. They were both so enormously kind and helpful. I definitely would like to come back to the hotel one day!

Date of stay: September 2019
Trip type: Traveled with family
Thank Stefanie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HV Gestion V, Directeur général at Grand Hotel Gallia Londres, responded to this reviewResponded September 14, 2019

Dear Customer,

All the staff of Grand Hotel Gallia and Londres join me in thanking you for your visit to our hotel.
We are always proud to meet the needs of our customers and to make the place as pleasant as possible and a service up to your expectations.
Your feedback motivates us to continue to offer the best hospitality we can offer our guests.

Once again, thank you for being here. We look forward to seeing you again in your home in Lourdes, Grand Hotel Gallia & London.

Sincerely,

Jerome TREMBLET
Manager
Grand Hôtel Gallia & Londres

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2019

A beautiful hotel that is very close to the shrine and endless shops. The rooms are comfortable and small. They are equipped with a coffee maker, a safe and a hair dryer. The bathroom has a walk-in shower that included a stool. No shampoo, only shower gel. We were served a group dinner and it was very good.
The internet is free and works well.

Date of stay: September 2019
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Lee K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HV Gestion V, Directeur général at Grand Hotel Gallia Londres, responded to this reviewResponded 4 weeks ago

Dear Customer,

All the staff of Grand Hotel Gallia and Londres join me in thanking you for your visit to our hotel.
We are always proud to meet the needs of our customers and to make the place as pleasant as possible and a service up to your expectations.
Your feedback motivates us to continue to offer the best hospitality we can offer our guests.
Each bathroom are set up with a NUXE amenities with shower gel for body and shampoo.

Once again, thank you for being here. We look forward to seeing you again in your home in Lourdes, Grand Hotel Gallia & London.

Sincerely,

Jerome TREMBLET
Manager
Grand Hôtel Gallia & Londres

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2019

Lourdes is an interesting town. The shrine is worth the visit for sure. The town around the shrine is embarrassing. Shops selling trinkets. The Grand Gallia is a an excellent hotel. We did have the interesting event of a fire alarm around lunch time. It seemed to be a planned event but finding anyone to explain what was happening was impossible

Date of stay: August 2019
    • Value
    • Cleanliness
    • Service
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HV Gestion V, Directeur général at Grand Hotel Gallia Londres, responded to this reviewResponded September 12, 2019

Dear,

All the teams of Grand Hotel Gallia and London join me in thanking you for your visit to our hotel.
We are always proud to meet the needs of our customers and to make the place as pleasant as possible and a service up to your expectations.
Your feedback motivates us to continue to offer the best hospitality we can offer our guests.
In fact, there was a fire alarm that triggered a detector that activated in a room where a customer had a very hot shower which resulted in a lot of water vapor in his room.

Once again, thank you for being here. We look forward to seeing you again in your home in Lourdes, Grand Hotel Gallia & London.

Sincerely,

Jerome TREMBLET
director
Grand Hotel Gallia & London

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 10, 2019

This hotel is the perfect location to the sanctuary of Lourdes, friendly, clean, peaceful place to relax in the heart of Lourdes. Wonderful history to the place. Must visit the bar and dine in the beautiful restaurant.

Date of stay: September 2019
Trip type: Traveled with friends
Thank Sharon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HV Gestion V, Public Relations Manager at Grand Hotel Gallia Londres, responded to this reviewResponded September 10, 2019

Dear Sharon,
We are delighted to learn that you had a lovely stay, we are thankful that you took time to write this review.
We are looking forward to welcoming you for your next stay in Lourdes.
Warm regards.
Management team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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