Its very hard to believe the recent review.......we arrived in Castres without making any booking and not knowing where to stay. We pulled up outside and my husband went in to see if they had any rooms. While I was waiting a lady came over to me and said I could park up on the pavement for 5 minutes without getting a ticket. Two minutes later she came back and said my husband had booked a room and she would come in the car with me to show me where we could off load our luggage and then the car would be parked by a valet. We unloaded and sorted stuff out at reception, the lady on reception was absolutely charming and nothing was too much trouble. We then went to our room. WOW!! It was spectacular - massive super king size bed, beautiful furniture and the room it's self was huge. We only planned to stay for one night but we loved the hotel and Castres so much we booked another night. The breakfast was fabulous and all the staff and the owners ( the lady who came in the car with me was the owner) were faultless.
I would be back to the Renaissance if I was visiting Castres again in a flash!More