An interesting study in the value of good customer service (for those into that sort of thing ...). This hotel is perfectly ok, but rather dated and although not in a bad location not in a great one either. So, it's not the sort of place that would normally warrant much praise. However, the staff were so super nice they made it a really pleasant experience. We got a very warm and helpful welcome from the Lady on the desk, and the guy on duty in the evening couldn't have even more helpful (sorted out car parking, drinks for the room). Good place to stay if you don't mind being a bit out of the centre and are looking for a good value place with great service.
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