We chose this hotel because we were looking for a budget hotel where we could refresh ourselves from our journey and relax a little.
The reviews seemed reasonable and we arrived expecting good customer service. The building itself is a bit shabby though we didn't mind that, given the price. However, one of our priorities was a nice hot bath as we had been travelling several hours and needed it. The water however, rather then hot, was tepid. We went to see the reception 3 times in the evening about the tepid water (it was too cold to bathe in) and we were fobbed off on each occasion. The 2 different people manning reception said they would have to call 'the boss' and see what could be done. Nothing was done so we left the next morning, rather than stay the 3 nights we had booked.
The whole experience was very stressful and I would definitely not stay at this hotel again. There was no apology and we were charged the full amount for the nights stay despite the lack of hot water.
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