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2 - 7 of 178 reviews
Reviewed September 12, 2018

Just back from a 4 day stay. Does not deserve its 4 star rating, might just make 3!.Exceptionally clean and very comfotable beds. Breakfast average for EU.
However: the reception staff were on shifts and I think we saw 5 may be 6 in all ( one at a time), the Enlish language ranged from adequate to non existant - mostly the latter.WiFi useless, again no help offered.
Even though there is a lift, to get to many bedrooms one has to use treaterous stone stairways. The bedrooms are a battle betrween design and function - and function lost:
WC placed on the opposite of the room to the one wash baisin, not good for hygene. The flush method was more than difficult
No shelves, cupboards or drawers for belongings - bad!. Safe did not work - staff were indifferent about this!
To use the shower involved clambering in to a high bath with no grab rails - unsafe! The electronic key failed 3 times.
Although not dissabled myself, but getting on a bit, I would say that it would be very difficlut for anyone with physical diabilities.
Not recommended. Not the usual type of Best Western, where one is usually aware of the owner.

Date of stay: September 2018
  • Trip type: Traveled with friends
    • Value
    • Cleanliness
    • Service
Thank MikeofHertfordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2018 via mobile

Helpful staff but no parking on site means you have to overcome a lengthy walk (I live in Dubai so walking can be a novelty) from the shopping centre parking to check in. Great building and our room was spacious and well designed. Breakfast buffet was very satisfying, if the pain au chocolat weren’t anything special.

Date of stay: August 2018
Trip type: Traveled as a couple
Thank G4310FUjonathana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2018 via mobile

Good location within the town centre. Service is kind and efficient, but parking is not within the hotel and rooms are rather small. The place did the job it was supposed to do with us, so probably we’d stay there again.

Date of stay: July 2018
Trip type: Traveled as a couple
Thank snow_on_the_ocean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2018

As many others have said in their reviews, this hotel is down a side street behind a rather shabby door. I have to say that we originally walked past this thinking that it couldn't be our hotel! The interior is very interesting and they boast good sized rooms with high ceilings. However, the internet was absolutely terrible, if none existent! This caused us a huge amount of stress when needing to check in and print off our boarding passes for our return flights the next day. We ended up having to ask the receptionist to do it for us on their computer! The street that the hotel was on made me feel uncomfortable to walk down as it seemed a bit dangerous, but nothing happened to us. Not a terrible hotel but not great either. I would not stay again.

Date of stay: June 2018
Trip type: Traveled with friends
1  Thank Christina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2018 via mobile

The exterior is drab and unwelcoming, but once you get inside it is very quaint interesting. It's location is good though parking just to drop your bags is just about impossible. Recommend you park first and walk back , the car park is only about 100 yards away.

Date of stay: June 2018
Trip type: Traveled as a couple
Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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