We expected this to be luxurious and in a rural setting. Instead, it is right off the highway and the first room that we were put in (and presumably all of the many rooms on that side of the hotel) had highway noises and views.
We arrived at 6:30 p.m. on Sunday after a long drive to find that the reception had closed at 6 p.m. (nothing on the website about that) and we had to get our key from a security guard who spoke no English. We had requested a room with two twin beds, but been given a room with one double, and the room had just a hand shower in the tub that was not mounted on the wall. The bedside lights did not work. We went back to the security and found a second guard there who had a bit more English and a bit more initiative, and he moved us to another room.
The restaurant, which is prominently featured on the website, is not open for dinner on Saturday or Sunday. So after we moved to the replacement room in the main house (much nicer), we drove into Montpellier for dinner. Of course, we had been counting on the hotel reception to provide us with a recommendation and that wasn't possible. We ended up getting a restaurant recommendation (and booking assistance) after we wandered into a hotel in the centre ville. It is also extremely confusing to get to and from the center of Montpellier from this hotel and (of course) there was nobody at the hotel to provide directions. On our way back, we were lost for an hour, till well after midnight.
The photos of the poolside and restaurant are shot in a creative way, but it is not at all as it appears. All in all, what was supposed to be the luxurious relaxing country chateau night of our trip was frustrating and disappointing.
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- Also Known As:
- Chateau Residence De Bionne Hotel Montpellier
- Chateau Residence De Bionne Montpellier