The hotel has a great name and tempted us to book this hotel, bright are also the pictures on the hotel website. But the hotel does not live up to our expectations. On booking.com it was mentioned that the hotel does not own any parking spots but can provide parking nearby. What was not mentioned was that the hotel can not even be reached by car since it is located at a pedestrian street that can not be accessed by car at all. We had to find parking ourself and carry our suit cases to the hotel. Arriving at the hotel we made the experience that only the facade was royal. The person working at the front desk was did not make any attempt to speak to us in English. Every question was answered in french. We had to show our booking confirmation so he could look up our names to check us in. Our room definitely needed an update urgently. It was decorated and furnished like a cheap brothel from a Hollywood movie but definitely not the place where a young couple want's to spend the night. After dinner we came back to the hotel, the reception was abandoned. We found the receptionist in the breakfast room watching TV where he felt bothered by us. I wanted to request another linen sheet and wooly blanket but he told us in French he does not speak any English. Too funny I heard him speaking English to other guests when we left the hotel for dinner. My girl friend came back with a translator and we were able to make our request but he still felt bothered. Next day the staff at the reception was much nicer but we've made our experience with this hotel and won't recommend it to any of our friends. You also should not leave your luggage in the storage room from the hotel, since there is self service and the staff does not really check which bag you are taking from there.
- Official Description (provided by the hotel):
- Three stars hotel, right in the historical city center walking area of Montpellier. Next to the train station, Comedie Square, Corum conference center. Ideal to discover the city or for business trip. Tram lines connections at two minutes. Car park parking Comedie. ... more less
- Reservation Options:
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- Also Known As:
- Royal Hotel Montpellier