We booked this B&B for 3 nights. At booking we let the hostess know that our 6 yr old would be traveling with us. She recommended that we have a ground floor room that opened onto the patio and she would provide us with an additional single. Our room included a kitchenette. We arrived by car approximately when we said we would. At that point, she noticed our car and said we shouldn't park on the street by the B&B if we didn't want it to be burglarized! This would have been useful information prior to booking. Parking the car in the underground city lots cost ~25 euros/24 h. Since we hadn't planed on driving while in Montpelier, this added a significant cost to our choice of this B&B.
Our room was cozy with the additional single, but fine. What was challenging was the service. When we arrived, there was no toilet paper, etc in our room; our hostess was just going out to get it. After one night in the living room where we shared snacks with our friends who were staying in another room, our plates, glasses, utensils, never were returned to our room. So, by our last night when my daughter only wanted something heated in the microwave for dinner, I had not a single bowl or plate to use. Furthermore, additional toilet paper was not added to our room when the bed was made; so in the middle of the night, we ran out.
A final note about service. On the Saturday night during our stay, my daughter and I noticed a fire burning in the living room which must be entered to reach the dining table for breakfast every morning. Our hostess said we were welcome to use the room. As the night wore on our group grew to 5. Several times during the evening, we asked whether it was ok if we stayed and kept the fire going. She said, "of course!!" At midnight she came in and yelled at my husband and his friend for being too loud and that they needed to vacate the room. They were never told that sound carried until that point. The next night, the main house was locked (perhaps there were no other guests?) and dark, and this is when we needed utensils and toilet paper.
Breakfast was wonderful and generous the first two mornings. By the third and fourth mornings, things were brought out one at a time. And I was asked, "oh do you want that too?" The hostess made me feel like she was doing we a favor. In her defense, she did say that her maid was on holiday while we were staying with her. However, if she was happy to take our 150 euros/night, then she should have been happy to buy toilet paper, do dishes and return them to our room, and provide a great breakfast. What's the point on a B&B, if not?
- Official Description (provided by the hotel):
- It is an old house in the historical center of MontpellierBeautiful rooms and nice garden. ... more less