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“No atmosphere, over-priced food, but good rooms and location” 3 of 5 bubbles
Review of Crowne Plaza Montpellier Corum

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Crowne Plaza Montpellier Corum
Ranked #8 of 85 Hotels in Montpellier
Certificate of Excellence
Liverpool, United Kingdom
Level Contributor
103 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“No atmosphere, over-priced food, but good rooms and location”
3 of 5 bubbles Reviewed May 5, 2013

I stayed here for three nights and it's definitely a mixed bag. The location is super for getting around Montpellier and surrounding areas, a stone's throw from the tram line, and ten minutes walk to the central plaza. The rooms have been recently decorated, and are spotless. Staff do well to engage in several languages and are very helpful. Breakfast was included in my rate, and it was very appetizing (but expensive if not included).

But... There is a very bad smell on entry to the hotel (it remained for my entire stay). The hotel feels soulless - there is just no atmosphere. It badly needs some music to help it along. I looked at the bar menu for food and drink - and gave both a miss. It was eye wateringly expensive, even for a hotel. That may explain why no-one was at the bar at any point in my stay. (And this in turn diminishes the atmosphere again).

And beware - despite the photo (obviously taken with a VERY wide angle lens) this hotel does not have a large, inviting swimming pool! And the gym is a smallish room with around 6 machines and a yoga mat. (Yep, with no music or atmosphere again!)

By all means stay here as a handy base, but do yourself a favour and head out for food and drink, and don't expect any atmosphere.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank akatthebarn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Montpellier Corum, responded to this review, May 22, 2013
Dear akatthebarn,

Thank you for leaving us such a review of your stay. I am glad to see that you left some feed back on what you liked as well as what fell below your expectations. I apologize for the inconvenience you have experienced due to the unusual smell, facilities, atmosphere and if you felt you did not good a get value for your stay. We take all comments into consideration and welcome any opportunity to improve. We are hospitality professionals and strive to be the best. Your comments will be looked into.

Thank you for your valuable feedback. If there is anything you need next time you stay with us, Please do not hesitate to let us know.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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505 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Cork, Ireland
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed April 29, 2013

Spent 1 night here on a rugby weekend and would love to have stayed longer. The hotel is lovely everything is clean and bright and the decor is tasteful and chic. The staff were superb so helpful and friendly, We stayed in a standard room and it was anything but standard, above standard compared to alot of other hotels we have stayed in. Glad our breakfast was included because eating there is quite expensive for very simple fare but a short walk brings you into the centre of the beautiful city of Montpellier where you will be spoiled for choice for reasonably priced excellent restaurants. Breakfast was excellent in the hotel though. Would stay here again in a heartbeat.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NoreenH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed April 28, 2013

Just back from an overnight stay at the crowne plaza Montpellier . Lovely hotel. I agree with a previous review regarding the area and the walk to town. However daunting the walk to town looks, it's only 5 mins and it felt totally safe to me. The rooms are extremely comfortable as is the entire hotel. Breakfast was very tasty. Sausages, bacon, beans , eggs as well as the usual continental breakfast. Staff are very friendly. There are sometimes too efficient. We brought down our juices and pot of tea to the table. Having finished our cereals we decided to see what hot food was on offer. On returning we saw the table had been cleared. Anyway small price to pay for a beautiful, centrally located hotel. Would definitely return

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank IainMCork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saltford
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed March 4, 2013 via mobile

Crown Plaza, Montpellier is a very nice in a great location just a short walk from the town centre. The hotel was immaculate and the staff extremely well trained. The ladies on the front desk couldn't be more helpful even lent my colleague a phone charger. The rooms where excellent, very well equipped and comfortable. The Bathroom was first class with a good shower. I found the free WiFi dropped out every few minutes on my iPad which was frustrating but it was a very minor issue and I could log back in. The bar was very nice but a little expensive but that might have been my colleague's choice of wine (which he put on my room!!). It's really very close to a five star for me... in fact I might just change it as it was really very good.... go on then, you just get a five star... :-). We will use again.

Stayed February 2013, traveled on business
Helpful?
1 Thank Jon_Godfrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed December 30, 2012

I stayed in this hotel 4 nights for business. The hotel is very well located close to good restaurants, shopping centers and the opera. I stayed also the end of the week and I was able to enjoy this beautiful city. However the hotel itself is not in a beautiful area. The hotel is very new and the room was amazing. The staff is really kind. The breakfast is also great. I used the taxa service of the hotel which is really amazing. I recommend this hotel.

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NS001Paris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 bubbles Reviewed November 25, 2012 via mobile

Good location, small and noisy common areas and very bad and rude service.
Two persons in a room and had to repeatedly ask for two set of towels.
Had a burger at the bar (the restaurant was closed) which smelled bad and send it back but still was charged for it!
Next day on departure informed the reception, but said nothing could be done.
No one is really bothered to offer any service to their customers.

Stayed November 2012, traveled as a couple
Helpful?
5 Thank Pabib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Montpellier Corum, responded to this review, December 8, 2012
Dear Pabib,

Thank you very much for your feedback. It is pleasing to know that you found our location suitable enough for your needs. I deeply apologize for the issues you encountered with our staff. Your comments will be forwarded to them and rest assured these will be used to continuously improve our efforts.

While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Best Regards,

Pam G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed November 23, 2012

We stayed in this hotel just for one night,unfortunately.The hotel is nice,clean,confortable.We had a false alarm of fire but the hotel offered us a very good bottle of wine.They were lovely,the staff very friendly,and they provided a transfer for us.If we go to Montpellier again we will certainly stay in this hotel.Food in the restaurant is very good,and breakfast correct!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank happycouple20109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Montpellier Corum

Property: Crowne Plaza Montpellier Corum
Address: 190 rue d Argencourt, 34000, Montpellier, France
Phone Number:
Location: France > Occitanie > Herault > Montpellier
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 85 Hotels in Montpellier
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Montpellier Corum 4*
Number of rooms: 146
Reservation Options:
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