Stayed at the Crowne Plaza Hotel Montpellier in June 2012. Would we stay here again...NO. Rude front desk ladies (Anne Sophie and the other lady she brought to reception because her English was limited). We expect the french arrogance and rudeness in a small french establishment but we don't expect it at an international hotel such as the Crowne Plaza. Using the word 'impossible' comes across as rude and abrupt. Perhaps another word can be used when saying no to people.
Pathetic internet access. Kept logging off. In this day and age we consider internet access to be a necessity and not a luxury. It should be reliable and efficient. Unfortunately, here it was not.
Breakfast too expensive for what is on offer. 18euro for adults and 9euro for children. Not much on offer; dried fruit such as apricots, sultanas. Bread rolls, never enough croisants.
Pool is too cold.
Doors to rooms do not close properly so make sure you double check that they are closed before you walk away. Rooms were clean and comfortable. Overall hotel was very clean.
Strong carpet smell in corridors.
About 5-10 minute walk into the main part of town. Ok for adults but can get tiring for children.
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