We decided with the agency that we could take the keys of the flat in the Montpellier Saint Roch trainstation ! however I found the station closed at midnight. The agency did not warn me !!! Impossible to fetch the keys so I spent the night in the car. The first time of my life, it's really uncomfortable... Fortunately I did not have my kid, it would have been a worse nightmare ! The day after I complaint to the agency, that I called at midnight (no anser of course). Collombet Stay agency was not pleasant at all as if I had invented this whole story. They said that station was open at midnigth ! what ?? they lie !!! I will never book with them again. And to be honest the flat is too small for 2 persons, too hot in summer et very noisy. Avoid Collombet stay !