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“A gem of a hotel in great location”
5 of 5 bubbles Review of Hotel du Chateau

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Hotel du Chateau
Ranked #4 of 39 Hotels in Carcassonne
Certificate of Excellence
Suffolk
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“A gem of a hotel in great location”
Reviewed April 15, 2013

We flew to Carcassonne and then took a taxi to the hotel (10 - 15 mins) . We spent two nights here and found it to be everything we wanted. The location is fantastic, a very short walk to the main entrance gate to the old city. The impressive walls of the city providing a spectacular backdrop to the view from the breakfast room/bar/patio of the hotel. Hotel du Chateau is a tranquil haven from the hustle and bustle of the city. The staff are helpful and friendly. The decor is modern and tasteful. I was very impressed with the cleanliness and high quality of finish to our room. The tiling and soft furnishings were done to a high standard. I only have one tiny complaint about the small pillows...some were very hard and others soft and lumpy!! The bathroom had a shower, smallish bath and a double sink and plenty of soft white fluffy towels. The breakfast was great, fresh fruit, pastries, cheese, ham, yogurt, boiled egg and locally produced juice.
We also used the heated pool and jacuzzi and although the weather was a bit chilly I can imagine these features would be very welcome in the summer. I didn't use the spa so unable to comment on that.
Mention must be made of the two adorable, well behaved dogs and also of the resident cat, all the pets friendly and while we were there the dogs went to the grooming parlour! Don't be put off by the animals they help make this hotel the gem that it is.
The hotel is small and this adds to its charm, creating a personal feel.
We would certainly revisit and also recommend it to anyone visiting Carcassonne.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Sophia000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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721 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Jersey, United Kingdom
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed April 10, 2013

Just outside the walls of Carcassonne and conveniently placed near the main entrance to the walled city this is a perfect hotel for a one or two night stop particularly if you have a car.
The rooms are equipped to a high standard and parking is secure within a security gated area.The hotel also has a swimming pool and plenty of secluded garden areas to relax.
It only offers bed and breakfast (breakfast is good!) and bar snacks but their are plenty of places to eat either within the walled fortress or the newer town which is also within walking distance. At night the views of the medieval city are fantastic and you can relax in the bar or on the veranda taking in the view and enjoying a night cap or coffees.
Staff are friendly and helpful and the pet dogs equally entertaining.
A great place to stay for a couple of nights

Room Tip: request to stay in the main building.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
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Helpful?
3 Thank JayViator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 8, 2013

What a wonderful night's stay in Carcassonne. Gorgeous hotel. Great service, friendly staff. And a wonderful spa. Right in the shadow of the walls of the Cite. Manages to combine a boutique hotel style, with a truly warm welcome.

Would recommend this hotel with no hesitation. It's absolutely not the cheapest hotel in the area, but our stay was worth every penny. The rooms are incredibly wll-appointed, with no expense spared. The shower was incredible, and the bed possibly the most comfortable I have ever slept in! We were very well looked after and it made our visit to Carcassonne very special.

The resident dogs really added to the charm for us. They are very much part of the family, and added to the warmth of the place.

  • Stayed April 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SandyTraveller_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 22, 2013

Perfect location, good facilities and great breakfast. Dont be put off by the many pets that roam around the hotel. The room we had looked great but was a bit impractical and tight for 3 people, it all looked recently decorated however it was a bit of a mis-matched blend of modern and olde worlde. Overall its locaton right out the front of the walled town sells it..

  • Stayed June 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Wizzells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephaneRives, Propriétaire at Hotel du Chateau, responded to this review, January 22, 2013
Dear costumer,
Your opinion concern the montmorency hotel.
Please, move it. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Siasconset, Massachusetts
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed December 31, 2012

The hotel is perfectly located near an entrance to the old city, and the hotel staff couldn't have been more helpful. Only problem was that we were in room 4, which is so warm that we had to either leave the window open or run the air conditioner all night. Otherwise, the room was beautiful.

Room Tip: Don't take room 4.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Hyannismedical
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, MI
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed December 2, 2012

This is a small hotel that offers grand service while in the shadow of le Cite' which is a walled city, parts of which are pre Roman. The hotel property was recently converted from a chateau and nothing was spared in its reconstruction. The rooms are beautifully appointed and sitting in their lounge every evening drinking the local wines was such a pleasure. But it was the staff that made this such a wonderful experience. Nicole, Stephanie and Nicole were fabulous with their suggestions for day trips and restaurants. Enjoy!

Room Tip: The rooms that are separate are very dark and we asked to be moved to the main hotel. In the summer...
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  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank arjudd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toulouse
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 28, 2012

A delightful weekend spent at this cosy hotel located right at the foot of the Cité. The room was lovel and the staff were really helpful.
I more particularly enjoyed the "family" and relaxed atmosphere of the place as well as the breakfast full of delicious regional products.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jean q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel du Chateau

Property: Hotel du Chateau
Address: 2 rue Camille Saint Saens, 11000 Carcassonne, France
Location: France > Occitanie > Aude > Carcassonne
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Luxury Hotel in Carcassonne
#4 Romantic Hotel in Carcassonne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel du Chateau 4*
Number of rooms: 17
Official Description (provided by the hotel):
The hotel is ideally situated, facing the towers and city walls of the medieval Cité it welcomes you at the entrance to the drawbridge. The marriage of ancient and modern offers an interesting journey between the medieval and the contemporary.The hotel is totally unique : a rare elegance and model of aestheticism, it is a constant reminder of timeless good taste and defines the art of entertaining guests.Wine tasting and enjoyment in the panoramic bar…A special space, relaxation in the sun or shade around the heated pool, opening from Pâques to Toussaint or the heated Jacuzzi opening all the year. Relaxation, pleasure and absolute refinement in our luxury SPA CARITA ... more   less 
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Also Known As:
Du Chateau Hotel
Du Chateau Carcassonne

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