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Reviewed April 23, 2018

We stayed for one night on the 20th April and found the staff to be very friendly and helpful. The rooms are in a three floor building totally separate from the reception and dining room. Our room, No 221 on the second floor was comfortable with clean bedding and towels. There was a TV (no English channels) and facilities for making tea or coffee, WIFI reception was excellent. Bathroom and shower were fine other than the tiled floor became very slippery and there was no anti slip mat supplied. The whole building is in need of some modernising as it is starting to show its age.

Continental breakfast buffet was good with a varied choice of food.

Would we use this hotel again? Maybe depending on the price as we had stayed at Kyriad Noirt the night before

Date of stay: April 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Campanile.com - Louvre Hotels Group
Thank Opa-Adrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Priscilla J, Responsable réception at Kyriad Carcassonne – Aeroport, responded to this reviewResponded May 6, 2018

Hello,
Thank you for your kind comment.
We are delighted that you have found your stay with us pleasant.
Looking forward to seeing you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2017

We stayed in Kyriad with group of Estonian sommeliers during the business trip in May 2017.
Location is ok for travellers with car. Free parking is available, enough places. Because of place located nearby of busy road, the traffic noise was bit disturbing. Driving to centre takes about 10 minutes.
Welcome in reception was professional and helpful, we has got our rooms fastly although we had 15 person in group and 2 different bookings.
Room was located on 1 floor. Entry door opened to common balcony with other rooms. Room was bit tired, but clean. But this smell in the room... The smell of some chemical cleaner was too strong in the room and don't disappear even open windows during some hours.
We had twin bed room. Not very large, but ok for overnight. Heating-climatization system don't working properly in our room and because of we slept with opened window (because of smell), it was bit cold.
Bathroom was old fashioned and equipped with weird small bath. But taking of shower was ok.
Breakfast was classic for this kind of hotels. Nothing special, but enough for our needs.
Hotel have also small restaurant for lunch and dinner. Menu and wine list was short, but quality of food was more or less ok. Service was kind and friendly.
Wifi in room was free of charge and works properly.
Same good thing was very good price on invoice, finally. :)

Date of stay: May 2017
  • Trip type: Traveled on business
    • Value
    • Rooms
    • Service
Thank ixxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Priscilla J, Responsable réception at Kyriad Carcassonne – Aeroport, responded to this reviewResponded July 2, 2017

Dear Customer,
We would like to thank you for taking the time to share your feelings about your stay with us.
We are sincerely sorry for the smell in your room. We are redoing the paintings and carpets in our rooms. We are at the disposal of our customers 24h 24 and we could have changed rooms for you to have a pleasant stay.
Hope to see you soon in our establishment.

cordially

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Reviewed May 10, 2017

Kyriad Carcassonne one night stay was cheap and cheerful, room was clean, and functional. Ideal for overnighting before a morning flight. Bed was comfortable, Breakfast choice was limited but adequate. Staff were pleasant and very helpful. Obviously not a 5 star hotel, but excellent value and surprisingly clean and tidy.

Date of stay: May 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Kyriad.com - Louvre Hotels Group
Thank coco19151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Priscilla J, Receptionist at Kyriad Carcassonne – Aeroport, responded to this reviewResponded May 21, 2017

Good afternoon,
Thank you very much for your comments about our hotel.
We are happy to know that you enjoyed your stay in Kyriad.
Don't hesitate to visit us again .
Regards,
Myriam receptionist

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2017

Clean comfortable hotel on outskirts of Carcassonne, reasonable, enclosed parking fairly quiet even though you are quite close to a main road, handy for the airport, geant supermarket within walking distance....

Room tip: All rooms seem pretty similar always go for the non smoking though
Date of stay: August 2016
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank Susan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Priscilla J, réceptionniste at Kyriad Carcassonne – Aeroport, responded to this reviewResponded January 2, 2017

Good afternoon,
First thank you to taking time to write your comment about our hotel .
We are happy to know that you enjoed your stay in our hotel.
We hope to welcome you again .
Regards,
Myriam Receptionnist

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 2, 2016

Basic for a Kyriad and certainly in a budget-style building but has a few of the Kyriad extras that punt it above the budget alternatives. Decent touches are pleasant staff, softish towels, good bedding and a hair dryer. My main reason for choosing was none of the budgets normally have the subscriber TV channels and I was desperate to see the Mexican F1 Grand Prix live. Yes I did in the usual Kyriad style. Just as good was the provision of scrambled egg and bacon slices at breakfast which were a cut or two above those at the B&B chain. Only negative was that it was a little difficult to find on its industrial location even with a satnav but that is par for the course with budget hotels. Thumbs up from me and would return.

Date of stay: October 2016
  • Trip type: Traveled solo
    • Rooms
    • Cleanliness
    • Service
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PriscillaJ11000, réceptionniste at Kyriad Carcassonne – Aeroport, responded to this reviewResponded November 5, 2016

Good Morning,
Thank you very much for your comment.
We are happy if you enjoyed your stay in our hotel .
Hope to welcome you again for your next stay in France.
Regards,
Myriam Receptionist

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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