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“Great Sleep Over”

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Mercure Carcassonne La Cite Hotel
Ranked #10 of 39 Hotels in Carcassonne
Tourrettes-sur-Loup, France
Level Contributor
76 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Great Sleep Over”
Reviewed June 28, 2013

A no fuss clean hotel with helpful staff for an overnight on a road trip. Very close to the walled city. Great parking. Nice size rooms. Good breakfast. Secure parking in front of the hotel. Some rooms have a view of the walled city, but it is so close that one does walk there and back a couple times.
The Walled City itself is an absolute gem. Good places to eat. great little squares to discover. A walk on the medieval ramparts is unique. A great place to visit.

Room Tip: Try to avoid the rooms on the east side that look out over the parking lot.
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  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
Thank Nick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlainGM, Directeur général at Mercure Carcassonne La Cite Hotel, responded to this review, July 15, 2013
Dear customer,

Thank you, i am happy to read your comment.

I hope see you again.

You are welcome.

Alain DAURTIEU.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Houston, Texas
Level Contributor
220 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed June 21, 2013

stayed one night to see the old city. A nice short walk away(maybe 3-4 blocks). Staff very helpful. Rooms comfortable but small. Breakfast was good but the most expensive of the trip, 14.5 euro. It was close enough to old city to go back for night photos. Cost wise a little on the high side but you pay for the location. Fairly easy to find and free parking

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
Thank TexasGunnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlainGM, Directeur général at Mercure Carcassonne La Cite Hotel, responded to this review, July 15, 2013
Dear customer,

Thank you for your comment;

If you come back, we have an another type of room.

The "privilège room" are more large.

I hope see you again.

Alain DAURTIEU.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah, USA
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 16, 2013

You can park for free in a gated lot and walk to the old city just up the street. I could see the fortress from my room's window. Being close by the old city is so worth it. We walked back and forth three times in 24 hours. Mercure is a good quality brand.

  • Stayed May 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com

Helpful?
Thank TravelManCan47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston upon Hull, England
Level Contributor
112 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed June 10, 2013

We liked this hotel a lot thanks to its brilliant location next to the cité and our free upgrade to a superior room. The superior room afforded us an excellent night's sleep. We were less happy with breakfast at €14 per person and the chaotic arrangements where there are too many people fighting for too few places.

  • Stayed June 2013, traveled as a couple
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Helpful?
Thank TAHull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singleton, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
Reviewed June 8, 2013

Good location near city walls.Service in the bar for pre-dinner drinks was poor we had to ask for the table to be cleared of dirty glasses. Food in restaurant was quite good,service a little chaotic,to many untrained staff.

  • Stayed June 2013, traveled with friends
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Helpful?
Thank alfred n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 6, 2013

Pleasant clean hotel in excellent quiet location a couple of minutes walk from the old city walls. Common areas attractive, lovely pool but unheated and far too cold to swim in at the beginning of June which was a disappointment. Bedroom small but comfy bed, view over fields and very good bathroom. Staff variable - some very friendly and helpful - others not so much. Food mostly pretty good especially breakfast, but my husband suffered from a bad stomach after a dinner in the hotel - can only assume it was this as we had eaten and drunk exactly the same apart from that.

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
Thank Olwyn30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochdale, United Kingdom
2 reviews
Reviewed June 5, 2013

Enjoyed short 3 night break starting 1st June 2013 in this pleasant hotel in a great location just outside the medieval city walls. Speedy check in by courteous and friendly receptionist. Second floor room was comfortable with a nice clean bathroom and great shower, tea and coffee making facilities and complimentary bottled water. Room looked out over open fields and was very quiet. Enjoyed evening meals on Saturday and Sunday in the hotel, These were really high quality, reasonably priced and enjoyed in a relaxed atmosphere. Would recommend the set menu and also the steak meal for 2 persons, cooked just as we liked it! Also had buffet breakfast, which was plentiful and always fresh. We did not use the pool/terrace area as it was very windy for the first few days, but this looked very nice and think it would be lovely in the warm sunshine, overlooked by the city walls and surrounded by gardens. The medieval city is about 5 mins stroll from the hotel, so easy to return for a quick break. All members of staff were very courteous and helpful. Would have no problem recommending this hotel, and hope to return to Carcassonne in the future.
When we arrive at the Airport in Carcassonne, we used the dedicated airport transfer bus, which is just outside arrivals. It was 5Euros each and drops off at 4 places, the last being the medieval city. It took about 20+ mins and stopped only a short walk from the hotel. However, we decided to have a taxi back to the airport on departure, as this seemed more practical and took 12 mins - it cost 17Euros for 2 persons plus luggage.

Room Tip: Had 2nd floor room overlooking open fields. Very quiet, never distubed by any noise.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank S H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Carcassonne La Cite Hotel

Property: Mercure Carcassonne La Cite Hotel
Address: 18 rue Camille Saint Saens, 11000 Carcassonne, France (Formerly Mercure Carcassonne Porte de la Cite)
Phone Number:
Location: France > Occitanie > Aude > Carcassonne
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Carcassonne
#5 Luxury Hotel in Carcassonne
#6 Romantic Hotel in Carcassonne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Carcassonne La Cite Hotel 4*
Number of rooms: 80
Official Description (provided by the hotel):
5 minutes walk from the medieval quarter and 10 minutes from the Canal du Midi and the lower city, you will find the Mercure Carcassonne tucked away in a leafy corner. The hotel features a restaurant, a garden, a bar with a fireplace, 80 rooms (all non smoking) and 3 meeting rooms. The hotel has two private secured and free car parks. Whether for a business trip, a holiday or a conference, our hotel is a wonderful place to stay. ... more   less 
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Also Known As:
Mercure Carcassonne Porte De La Cite Hotel Carcassonne

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